Bought one q4 and was so impressed by james that I have committed to buying another I think he could do lessons on being British ! We have been researching for weeks snd got a better deal at a main... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Friendly & relaxed sales process with no pushy sales attempting to add products to the purchase. Able to take the vehicle on an extended test drive which, given a change from manual to auto, was ver... Vis mer
Excellent service. Very knowledgeable, helpful and polite personnel. I would strongly recommend Bridgend Audi. They go the extra mile for Customer satisfaction. They never once made claims which the... Vis mer
Selskapet har svart
I could not believe how helpful the staff member called ALISHIA was throughout my visit . She was incredible printing out documents with images to determine what parts I had to order and all other hel... Vis mer
Informasjon om virksomheten
Om Sinclair Group - Bridgend Audi
Skrevet av virksomheten
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktopplysninger
Tremain Road, CF31 2TZ, Bridgend, Wales, Storbritannia
- 01656 602211
4,6
Enestående
185 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 69 % av de negative anmeldelsene sine
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Great company to buy a car from!
Great product - excellent customer service - brilliant experience. Recommended Sinclair Bridgend Audi 100%.
26. januar 2026
Svar fra Sinclair Group - Bridgend Audi
We are thrilled to hear that you had an excellent experience with our product and customer service! Thank you for recommending Sinclair Bridgend Audi.
Dealer did all that was promised in a…
Dealer did all that was promised in a timely manner.
17. januar 2026
Svar fra Sinclair Group - Bridgend Audi
Thank you for your positive feedback! We pride ourselves on delivering on our promises in a timely manner. We appreciate your business and hope to see you again in the future.
Excellent purchasing experience
Excellent purchasing experience - couldn’t be easier. Good deal on new car and trade-in. Great service from Martin, Andrew and Chris! Also didn’t have to wait long for new build car. Highly recommend.
14. desember 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Martin, Andrew, and Chris provided you with great service and helped make your car purchasing experience smooth and easy. Thank you for choosing us and recommending us. Happy driving!
Martin Parsons was extremely helpful…
Martin Parsons was extremely helpful and was not pushing to get a deal. He explained the workings of the Q2 clearly and would be there for me if I needed further help.
30. november 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for the positive review! We're thrilled to hear that Martin provided top-notch service and support during your visit.
Customer service non existent
After having an red warning light on my car today I am told by Audi Bridgend that I would have to wait until January/February before a diagnostic check and then get the repair done. If Audi are making cars with that many problems after having one for 35 years I will not be buying another one. Totally unacceptable customer service - if you can call it that!!!!
3. desember 2025
Anmeldelse skrevet uten oppfordring
Great to deal with
Very easy to deal with and any queries quickly resolved. Well looked after through the whole buying process.
9. november 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you so much for your kind words! We always strive to provide a seamless and efficient buying experience for our customers. It was our pleasure to assist you and we are glad to hear that your queries were quickly resolved. Thank you for choosing us!
Great experience
Great experience. James was easy to deal with and always kept me up to date with the car.
24. oktober 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for your kind words! We're thrilled to hear that James provided excellent service and kept you informed throughout your car experience.
Andrew Llewellyn was very helpful and…
Andrew Llewellyn was very helpful and knowledgeable-a pleasure to deal with him
22. oktober 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for your kind words! Andrew strives to provide exceptional service and we are delighted to hear that he exceeded your expectations. We look forward to serving you again in the future!
Excellent customer service as always.
26. september 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for your kind words! We pride ourselves on providing top-notch customer service and it means a lot to hear that we are meeting your expectations. We appreciate your continued support!
Svar fra Sinclair Group - Bridgend Audi
Thank you for your kind words! It's great to hear that our team provided excellent, friendly, and professional service. We appreciate your feedback and hope to see you again soon!
Svar fra Sinclair Group - Bridgend Audi
Thank you so much for taking the time to leave us a review, James! We are thrilled to hear that our team was able to provide efficient, helpful, and informative service. We truly appreciate your support and look forward to continuing to serve you.
Excellent service as usual I’ve been…
Excellent service as usual I’ve been using sinclaires for 27 years between merc and Audi and would not deal with any other dealership 🥰🥰
12. september 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you so much for your loyalty and support for the past 27 years! We are always thrilled to provide top-notch service for our customers and we look forward to many more years of serving you and your vehicle needs.
Outstanding service
Outstanding service, I’ve used Sinclair Audi for about 10 years now and the service has always been exceptional from the sales team, front of house staff, service team, everyone, and this time was no different. I am delighted with my purchase and the team could not have done more to accommodate my needs, I highly recommend Sinclair garage’s.
12. september 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for being a loyal customer for 10 years! We are thrilled to hear that our team consistently provides exceptional service. It was our pleasure to accommodate your needs and we appreciate your recommendation. Happy driving in your new Audi!
New vehicle from Bridgend Audi
Bridgend Audi make purchasing a vehicle a pleasure. They are always welcoming and happy to advise no matter how trivial the query is.
3. september 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for the kind words, we strive to make the car-buying experience enjoyable and stress-free for all our customers. We look forward to seeing you again.
Great help to choose the right car
2. september 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you so much for your positive feedback! We are thrilled to hear that our team was able to assist you in finding the perfect car. We appreciate your business and look forward to seeing you again. Happy driving!
Great customer service
Ease of sale and great handover with advice about the car.
Used Audi Bridgend for the last 10years as best customer service I have had.
3. september 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for your kind words! We are thrilled to have provided you with a seamless car-buying experience and appreciate your loyalty over the last decade. Our team strives to give the best customer service, and we are glad to have exceeded your expectations.
I recently purchased an Audi Q2 and had…
I recently purchased an Audi Q2 and had the pleasure of dealing with Hywel throughout the process. From the very first conversation, he was lovely, approachable, and incredibly knowledgeable about the car and the brand. He took the time to understand what I was looking for and guided me through the options without ever being pushy, which made the whole experience relaxed and enjoyable.
Hywel went above and beyond to make sure everything was seamless, from the test drive through to the final handover. I couldn’t be happier with both the service and the car itself.
If you’re considering an Audi, I would highly recommend speaking to Hywel – he made what could have been a stressful process an absolute pleasure.
29. august 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for choosing Audi and for your kind words about Hywel! We strive to make car buying a stress-free and enjoyable experience for our customers. We are so glad to hear that Hywel was able to provide you with excellent service and help you find the perfect car. We appreciate your recommendation and hope you enjoy your new Audi Q2. Happy driving!
Very attentive and very knowledgeable…
Very attentive and very knowledgeable and helpful. Couldn’t do enough for me and made me feel at ease that I could ask the questions knowing I would get all the answers.
18. august 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for your kind feedback. We’re so pleased to hear you felt well supported and at ease during your visit, and that our team could answer all your questions. We really appreciate your comments and look forward to welcoming you again.
Refreshing and Professional
Hywel has been fantastic from start to finish. No fuss and got us a new car within a week. We had previously used a rival company before Audi and the service was shocking. I’m so glad there are still genuine car dealerships who are friendly, professional and approachable such as Audi Bridgend and Hywel.
17. august 2025
Svar fra Sinclair Group - Bridgend Audi
Thank you for your lovely feedback. We’re delighted to hear Hywel made the process so straightforward and that you had such a positive experience with us at Sinclair Audi, Bridgend. Your comments will be shared with Hywel and the team — we really appreciate your recommendation and look forward to seeing you again.
What a disgrace of a company totally…
What a disgrace of a company totally unhelpful salesman lied to get his sale and the Sales Manager how rude and sarcastic on the phone , they got the car wrong told me it was the same as my old one now trying to get out of it and never mentioned the £99 until day of collection , don’t want to change the vehicle yet there mistake to cover the salespersons backside would never recommend and wouldn’t buy a vehicle from Audi Bridgend again disgrace now they got the sale they don’t care am unhappy and they ain’t bothered avoid avoid avoid , they also never mentioned the extra tax I had to pay refused to give me a refund on it and been trying to change this vehicle over 2 weeks with no communication only e mail to say they will look into I have contacted trading standards a solicitor and also the motor Ombudsman they are covering there backsides and I want this vehicle changing ! Martin Nixon was the salesperson and Stuart price the so called sarcastic Sales Manager !Disgusted
31. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Bridgend Audi
Thank you for your review. We are sorry to hear about your concerns. Your complaint is being handled through our formal process, and a copy of our policy has been shared with you. We will remain in contact with you directly as this is looked into.
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