The simply health plan, enables me to have regular check ups in regard to dental and glasses. I change my glasses quite frequently thanks to Simply Health. The process of uploading receipts is so ea... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fantastic company. Customer service is 100% l have been with them for years. I have never had a problem with any of my claims quick and easy. The website is easy to navigate, l am 79 and find it so si... Vis mer
Selskapet har svart
Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... Vis mer
Selskapet har svart
They Paid for one at home test kit then when I bought another based on the fact they had already settled, they refused to pay even though I had plenty of cover left. I emailed several times but jus... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Simplyhealth
Skrevet av virksomheten
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessKontaktopplysninger
Andover, Storbritannia
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4,4
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very clear and concise
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Tj Speirs,
Thanks so much for taking the time to award us with 5 stars, it's greatly appreciated.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Always quick and easy claims process
Always quick and easy claims process, support available id rewuired
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Mrs k beacham,
Many thanks for leaving us a great five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Simplyhealth is 'simply the best' as…
Simplyhealth is 'simply the best' as far as I am concerned. So quick, fair, and efficient; important for busy people !
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hi Tony,
Thank you for your wonderful review and awarding us with five stars. I'm really pleased to hear you find us quick, fair and efficient.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I’m just not satisfied about the time it’s taken on my claim
I’m just not satisfied about the time it’s taken to pay out on my claim. I’ve been worried. Anyway I spoke to a v nice guy just now (can’t remember his name I’m afraid) who tells me the £120 has been paid. I’ve had no communication. The info given in the app is not up to date. This is not what I expect from yourselves. My claim was submitted on June 3rd!
Jan Birch
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Jan,
It's disappointing to hear of your dissatisfaction with Simplyhealth.
Once a claim has been approved by us, it can take a little while to show on your online portal. As soon as it is paid, you should receive an email confirming this and the claim status is changed.
Simplyhealth strive to process claims as soon as possible and many are paid within five working days. There could be a number of reasons why a claim make take longer to process, such as us needing further information or higher than average claims volumes.
If you would like us to look into your concerns further, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code.
Kind regards
Esther
Customer Relations
Simplyhealth
Sam was very helpful thanks Sam
Sam was very helpful thanks Sam
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hi Camilla,
Thanks for your lovely five star review about Sam. It's great to hear how helpful he was. I've passed your comments on to Sam and his manager who will be delighted also.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Do NOT bother trying to phone them…
Do NOT bother trying to phone them unless you wish to listen to inane noise for a long period of time. Simply Health will put up your premiums every year without informing you. Their payments for operation are extremely poor in comparison to other insurance companies. Try and cancel your plan even though they have not informed you of increases and you have a right battle on your hands. They lure you in on a rolling contract. Would strongly suggest you can find better insurance companies then Simply Health who behave more honourably then SH. Edited to add as can not respond to SH below. Have had several email exchanges with SH and to say they were less then helpful is putting it mildly. There is zero chance of me renewing with SH even though have been with them a large number of years.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Brendan,
I'm sorry to hear you are very unhappy with Simplyhealth and would like the opportunity to look into your concerns further.
Please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Communication with the Bot was a…
Communication with the Bot was a complete waste of time
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Alex,
Thank you for your honest review.
Simplyhealth has a digital call handling assistant as well as a digital messaging service. Both services are available 24 hours a day and are capable of answering many queries in the first instance.
Should you require further assistance or your query is complex, you do have the option to be transferred to the next available agent during our business hours.
Please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code if your query is still outstanding.
Kind regards
Esther
Simplyhealth
Claim Repayment
Never had any problem with them. Claims are always dealt with fairly ad repayments made quickly and efficiently.
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hi John,
Thanks for your five star review. It's great we're able to help support you with your everyday healthcare costs.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Fast and clear service
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Jack,
Thanks for taking the time to award us with five stars, it's really appreciated.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Immediate refund of my emergency dental…
Immediate refund of my emergency dental costs and a very easy and quick claim process.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hi Jeremy,
Many thanks for your five star review in regards to your recent dental emergency. I'm pleased that we were able to process your claim so promptly.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent company
Excellent company. App is very easy to use. And very quick to assess claims. Thoroughly recommend them.
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hi Richard,
Thanks so much for your lovely five star review. I'm glad you find our app very easy to use and that you're pleased with with the speed in which your claims are processed.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick response
Quick response to any claim as long as it is within your contract boundaries.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Ursula,
Thank you for taking the time to leave a review for us. We strive to provide five star service. If you have any suggestions on how we can achieve this, please let us know at customer.services@simplyhealth.co.uk.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
trying to claim £85 for dental…
trying to claim £85 for dental emergency . Dentist needs to confirm the accident , very hard as dentist wasn't there !!!! supplied receipt saying dentist emergency but not acceptable now got to get dentist to confirm treatment I had in the emergency that's no easy task.
Feel like the policy not worth the trouble
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Teresa,
I'm sorry to hear of your unhappiness with Simplyhealth in respect of your claim. In order for us to look into the concerns you've raised, please contact us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Simply Health make it easy to process a…
Simply Health make it easy to process a claim for Dental Treatment - I would recommend them.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Linda,
Thanks for leaving us a lovely five star review and I'm pleased to hear you find making claims easy to do.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Such excellent cooperation and service…
Such excellent cooperation and service from a member of staff of Simplyhealth has warmed my heart. When I told Molly about a claim I had posted with a first class stamp about 10 days ago she told me it hadn't arrived. Molly said "allow another 5 days and if it doesn't arrive I will email to let you know". Molly even agreed to accept scanned copies of my claim if it didn't arrive. On 4th June I did so.
On 5th June I spoke to Sam who confirmed my email was received. Within a very short time I got an email from Sam to it's now paid! Exemplary service.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello Margaret,
Many thanks for your wonderful review and sharing your experience of speaking with Molly and Sam. I'm pleased to hear you were very happy with the service they provided in regards to your claim. I have passed your feedback on to them both and their managers.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Sam was very helpful and pleasure to…
Sam was very helpful and pleasure to deal with
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hi Neda,
Thanks for your lovely five star review about Sam. It's lovely to hear how helpful he was. I've passed your comments on to Sam and his manager who will be very pleased also.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Svar fra Simplyhealth
Hello Caroline,
Many thanks for letting us know you find our service speedy and excellent. Thanks also for the 5 stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Svar fra Simplyhealth
Hi Caroline,
Thanks so much for leaving us a five star review. It's great to hear your query was resolved efficiently.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I have been with Simlpy Health for 15…
I have been with Simlpy Health for 15 years and I have never had a problem they always pay on time there’s always great communication. Claiming is so quick and easy I couldn’t fault the service
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello June,
Many thanks for your long-standing loyalty and leaving us a wonderful five star review. It's great to hear how happy you are with the service we provide.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick service
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Simplyhealth
Hello AnneMarieWright,
Thank you for awarding our service with 5 stars. It is very much appreciated.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.