Sold my knackered transit, arranged the collection date, which they stuck to, but they didn’t have the right kind of loader, but…. They actually took the time to call me and let me know, rearrange the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought a car via their on line auction. Read all the t&Cs and fees etc. Car specifically marked as no vat and with a fixed price fee as local authority sale. Yes, you guessed it, vat on yet more fees,... Vis mer
Purchased 2 headlight units , the description said they was self leveling which is what I needed . Turnt out they wasn't as described so I purchased some from elsewhere , I asked for a return and was... Vis mer
So impressed. My son needed two car doors, we did a Google search and found Silverlake. Matt was very honest, they had the right doors but they had some marks which he told me about and quickly sent o... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We buy any vehicle. So if you are scrapping your car, get an instant online quote. We offer car parts from our car breakers. We sell salvage cars and carry out twice weekly salvage car auctions. Car tyre and part worn tyre specialists.
Kontaktopplysninger
Botley Road, SO32 2HL, Southampton, Storbritannia
- www.silverlake.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered parts took 2 weeks to arrive…
Ordered parts took 2 weeks to arrive and they are obviously broken , even a blind man could tell . Sent photos to the First person , never got back to me , After a week phoned and sent photos to the second person' . One week later no reply , phoned again , aaaah yes I see on the computer there is a problem damaged , we have no more of those parts so we collect and refund you, one week later nothing , you are soooo fast taking the money then send broken rubbish and thats about all you do

Svar fra Silverlake Automotive Recycling
Painful non delivery
Took my money and got a mail saying part had shipped. When nothing arrived I rang them and they said they’d check status. Nothing happened so rang again. They said they’d been a mistake and they didn’t have the part. Gave them my refund details. Refund didn’t happen. Chased again. Unimpressed.

Svar fra Silverlake Automotive Recycling
What a joke paid for Ford mondeo 2016…
What a joke paid for Ford mondeo 2016 track rod, get a call 45min later part was sold from before. Train your staff to be organised an polite. Website everything else looks tiptop

Svar fra Silverlake Automotive Recycling
Order a part which was the wrong one
Order a part which was the wrong one, have tried to contact them numerous occasions with regards to returning the part but no response at all. Defo will not use them again which is a shame because the part was prompt in delivery and well package

Svar fra Silverlake Automotive Recycling
Last week I bid for a kia ceed 2011 and…
Last week I bid for a kia ceed 2011 and I won the auction. The description of the car was saying that the car starts and drives and there are no problems with the car. I checked the car on internet and nothing appeared to be wrong with the car(i checked the car before i bid)
Last night on 21st of September I received the car and firstly the car had damaged bumper ( in the photos of the car the bumper was absolutely fine) and the car did not start, I had to give electricity to the car with cables in order to start the car. After the car was running I noticed a lot, a lot of smoke coming out of the exhaust and a very noise engine. I contacted the seller which is Motor Body Services(Salford) ltd and the manager told me that it is not his problem. The email seemed rude and the guy did not care at all that he sold me a faulty car that could put me in danger on the road and he sold me a completely different product than it was on the website in terms of damages and engine problems.
I have all the proofs against them and I hope you guys think twice before you bid on this site, because the sellers hide many details of the cars and they give descriptions about the cars to make people think that the cars are completely fine and with no problems, even though is not like this.
Do not use this site if you do not want to waste your money on cars that are not functional.

Svar fra Silverlake Automotive Recycling
Phoned up to get a wing mirror told me…
Phoned up to get a wing mirror told me they had mine there sold it to me and told me delivery will be on Monday it didn't arrive until Tuesday and n was wrong one
I rang back up the man was less than polite Carlos and then Malcolm tried to just palm me off trying to just get back mirror and give refund which will take five days and me taking a day off for all of this means nothing to them
Customer service from start to finish was diabolical there was no apology no nothing would advise never to go here if you don t want to waste your time

Svar fra Silverlake Automotive Recycling
Not good post Lockdown.
Not good post Lockdown.
The charges have gone through the roof. Minimum charge of £2 for anything plus "Environmental" charge of £1 plus a valuation of the part I wanted of £2.
£5 for a tiny piece of plastic trim. Even some of the guys behind the counter were shaking heads in disbelief at how much the computer was trying to charge.
They will lose a lot of loyal customers with this new way. The guys behind the counter were telling me people were leaving parts on the sales desk after being told how much and walking away. I did too.

Svar fra Silverlake Automotive Recycling
This company is superbly efficient
This company is superbly efficient, friendly and honest. They were recommended to us by the garage from whom we bought a new car and they were immediately responsive and helpful. Within 24 hours our old car was driven away, all paperwork completed and a cheque for a very fair price left with us.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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