As a DIY'er I was uncertain as to what was required to build a porch/wood store at the side of my house. By speaking to the staff at Silva I was able to get good advice on suitable timber choices. The... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Less than expected. Went for this although it's expensive and extra delivery cost then local alternatives such as B&Q and timber shops because it looks betters and expected high quality. what's deliv... Vis mer
Selskapet har svart
I bought decking and cladding from Timba in 2014. Beautiful,high quality cedar, which looks amazing now complete. The bits that are "clear" cedar certainly are worth the extra money, but the stand... Vis mer
Excellent customer service, communication and professionalism. Great product. Can’t fault them. Mostly dealt with Laurence but when he wasn’t there everybody else was very helpful. Delivery was great... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 2000, Silva Timber has rapidly grown to become one of the UK’s leading importers of speciality timber products, sourced from the world’s most reputable sawmills. We offer the most comprehensive range of Western Red Cedar products in the UK including cladding, trim, decking, shingles, shakes, fencing, screens and trellis. Our range also includes: Siberian Larch cladding ThermoWood cladding Composite cladding Decking Wood Care Products – Sansin Enviro Stain, Owatrol and Osmo Fasteners and Fixings We've established a reputation for quality and has worked with some of the UK’s most prestigious names in the world of architecture and design. Our products have transformed and enhanced traditional and contemporary projects of all sizes. Recent notable projects include Durham University, Center Parcs, Waitrose and Marks & Spencer. We only use suppliers who conform to the strictest environmental standards, sourcing timber harvested legally and sustainably from independently certified forests. The vast majority of our product range conforms to internationally recognised certification schemes including FSC and PEFC. We are also member of various organisations and associations including TTF, TDCA, WRCEA and are the only member outside of North America of the Cedar Shake & Shingle Bureau.
Kontaktopplysninger
Halebank House, WA8 8XW, Widnes, Storbritannia
- 0151 495 3111
- enquiries@silvatimber.co.uk
- www.silvatimber.co.uk
4,2
Bra
185 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Shame about customer service
I purchased over £1000 worth of shingles and accessories from Silva - and after some delays I received them. The pallet came shrink wrapped but not very well. Not well enough to prevent water from getting in and wetting the flimsy cardboard boxes containing the nails I had purchased. I made a mistake and had ordered nails that were too long. When I rang them (admittedly after the 7 days period) the told me they wouldn't accept the nails back in exchange for the shorter less expensive ones. I was willing to cover all postage and because I had made the mistake I certainly didn't expect them to give me back the price difference. However, it was a flat no. It would not have cost them to do it and in fact they were getting a more expensive product. Poor customer service in my opinion. I'd wonder what would have happened if they had made a mistake?
3. mars 2015
Anmeldelse skrevet uten oppfordring
Quality products with excellent advice from staff.
I have used Silva timber a number of times. I find the quality of their products excellent and the staff members are always happy to help and advise. I use the branch in West London and generally phone through orders and collect from site.
The cedar products are available in a wide range of sizes/styles meaning I am able to create bespoke decks and fences/screens with ease. I have regularly used their stainless steel fixings and they offer an comprehensive range of wood treatments and stains (of a very high quality).
5. juli 2014
Anmeldelse skrevet uten oppfordring
Great prices, crap delivery
I ordered some hardwood decking from Silva online. 6 lengths total £162 plus VAT. At the checkout it was clear that I would have to pay for shipping. "Local delivery" was the cheapest option - £40 plus VAT. An hour later they phoned to say they could deliver the (stock) items on 3 June at the earliest - A MONTHS WAIT!! Why not just say on the website "If you want this before you die of old age, buy from somewhere else" and don't waste everyone's time placing and then cancelling orders.
6. mai 2014
Anmeldelse skrevet uten oppfordring
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