This was the first time we had used any service like this and would certainly recommend Sherpr for anyone looking to transport luggage from a holiday hotel to home. The whole operation went smoothly... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing experience and seamless! Joe was great in getting everything sorted and making the process simple and smooth. Marie also kept us well informed at every stage of the process once shipping had s... Vis mer
We trusted Sherpr to help us ship several boxes overseas. Everything went smoothly from the pick-up to the delivery. Our contact was Marie and she did an excellent job in helping us navigate the custo... Vis mer
Selskapet har svart
Driver Chris arrived even 30 minutes earlier to our hotel in Paris. Foreseen departure at 06.30 and he was already on his way to London at 06.25 with 13 luggages. Communication was perfect via What... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Ship luggage, boxes and sports equipment from just £20. Avoid airline excess baggage fees with our no-hassle, door to door delivery service.
Kontaktopplysninger
Hoxton Square, N16HW, LONDON, Storbritannia
- support@sherpr.com
- support@sherpr.com
- www.sherpr.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Efficient service and great…
Efficient service and great communications. I will warmy recommend and use the firm again!

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Very responsive customer service
Very responsive customer service, clear communication, pickup and delivery on time.

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Use Sherpr
Have used Sherpr twice for international shipments. Sherpr did an amazing job at competitive pricing. Was very helpful including when I needed to make an unexpected mid shipment change (as in the boxes were in customs in France). Would highly recommend them.
Have used other companies and was badly burned (rugs lost and then eventually found in Poland when should have gone to UK). Sherpr, on the other hand, was always on top of the shipment. Trust them.

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Excellent service
Excellent service. Helping me through all the stages , very grateful

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Very quick and uncomplicated
Very quick and uncomplicated. Delicate things arrived intact. Customs was a bit tricky.

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Great company for shipping into the EU
We trusted Sherpr to help us ship several boxes overseas. Everything went smoothly from the pick-up to the delivery. Our contact was Marie and she did an excellent job in helping us navigate the customs clearance process, providing advice and outlining options so that we could get our shipment through as quickly as possible. Thank you once again!

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Overcharged and lost items
Great sales teams and great experience until you pay, their services come at a premium price compare to the competition and you realize that they are just FEDEX middle man. We had 10 boxes and they lost 1, the frustrating part is that they didn't even tried to help find the box. They send you the paperwork to claim the lost box and that's it. I had to spend 10 days working directly with FEDEX to locate my missing box and have delivered.
Overall terrible experience for that price point.

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Great customer support
Great customer support, everything was handled quickly with clear communication. Sherpr's process makes it easy to handle customs and all the paperwork needed for a relocation (in this case, from EU to USA). Thanks to Joana for the great work.

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Convenient and good service
The process is quite easy and I get a lot of support from Sherpr. Only downside is FedEx don't provide an exact timeslot when they come so I have to wait the whole day at home.

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Efficient, smooth process
Efficient, simple to use. Good communication. I trusted Duncan from Sherpr with my relocation and am glad it went well. Moving countries is stressful, this truly helped reduce the stress involved. Thank you.

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Excellent service
Great communication and very helpful customer service. International delivery was very efficient. I highly recommend Sherpr and I thank them for their amazing service.

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Company rectified
We shipped 5 out 10 boxes that we initially paid for, causing a delay of one month due to the change in the shipment. Due to the situation, the company rectified and proceeded to reimburse for the 5 boxes that were not shipped at the end.

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Suitcase repatriation
Online questionnaires aren't the best, but we got there in the end! It was all a learning curve. Sherpr emailed us with a query once the item had been picked up abroad and our reply by email soon got things moving again. The item was even delivered before the delivery date quoted. We would not hesitate to use them again.

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Amazing Experience with Sherpr
The Sherpr team was extremely professional and easy to work with, and the price to ship items internationally were very reasonable! As they promised, they facilitated the shipment from origin to destination and were available to answer and questions I had about the shipment. I would definitely recommend and would use them again for future moves.

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Cheaper than other companies plus it…
Cheaper than other companies plus it delivers to remote areas like islands. Very good communication, both in the chatbot and by calling.

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Sherpr to the rescue
I heard of Sherpr luggage transfer through LNER, I was wondering how with an aging husband I would cope with cases on a train, taxi and ferry, wow Sherpr to the rescue, easy to use booking service, updates at every stage, I had made a mistake on the booking but Sherpr changed it quickly with no fuss, clear instructions on how to attach labels, I will never drag luggage with me ever again, all cases arrived at their destination. I could sit back and enjoy, the journey xx

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Wonderful experience with Sherpr
My wife and I moved to Spain in April of 2025. We decided to ship only a few items and chose to have them shipped via air freight using Sherpr. The thought of putting all the charished items we've collected over a lifetime in boxes and sending across the ocean was terrifying. But, Sherpr was nothing short of fantastic. Duncan King arranged everything and was always available and always helpful even when we kept changing the date when we could receive the boxes at our new address. When we had an issue with FedEx finding our address in Barcelona, Marie in customer service, made sure everthing was arranged for delivery.
Excellent Experience!!!

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Good and professional service
Good and professional service

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Professional and friendly service
Professional and friendly service. Luggage had arrived at hotel before the group - they were thrilled. Seamless process. Made a group’s train travel much more comfortable and hassle free, not having to worry about their luggage.

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Dette er Trustpilot
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