Sherpr Anmeldelser 

2 227
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This was the first time we had used any service like this and would certainly recommend Sherpr for anyone looking to transport luggage from a holiday hotel to home. The whole operation went smoothly... Vis mer

Vurdert til 5 av 5 stjerner

Amazing experience and seamless! Joe was great in getting everything sorted and making the process simple and smooth. Marie also kept us well informed at every stage of the process once shipping had s... Vis mer

Vurdert til 5 av 5 stjerner

We trusted Sherpr to help us ship several boxes overseas. Everything went smoothly from the pick-up to the delivery. Our contact was Marie and she did an excellent job in helping us navigate the custo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Driver Chris arrived even 30 minutes earlier to our hotel in Paris. Foreseen departure at 06.30 and he was already on his way to London at 06.25 with 13 luggages. Communication was perfect via What... Vis mer

Informasjon om virksomheten

  1. Leveringstjenester
  2. også i
  3. Leveringsbud

Skrevet av virksomheten

Ship luggage, boxes and sports equipment from just £20. Avoid airline excess baggage fees with our no-hassle, door to door delivery service.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 94 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(2 227)

130 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Efficient service

Efficient service, collection and delivery both smooth. would use Sherpa again.

22. august 2025
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Svar fra Sherpr

Hi Genni,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 5 av 5 stjerner

Quick and reasonable price

From the start, getting a quote through I received my shipment, I had a great experience shipping my belongings due to relocation. They were quick to give me a quote after. I was surprised the price was cheaper than I would ship by freight forwarder by sea (I guess there’s no docking fee and related expenses). Sherpr partner with FedEx. My shipment arrived in 4 days (earlier than I arrived my destination). They were very responsive throughout the entire process.

1. desember 2025
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Svar fra Sherpr

Hi Annie,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 4 av 5 stjerner

Very fast delivery

Very fast delivery. Tremendous support by the staff. Price is unbeatable. And the reliability of FedEx!!!

28. november 2025
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Svar fra Sherpr

Hi Sebastian,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 5 av 5 stjerner

Excess baggage from UK to Qatar.

This service was super easy and very efficient. This was the easiest and a cheaper alternative to excess baggage from the UK to Qatar. Two suitcases were collected and delivered to Qatar with no issues at all. I would definitely recommend this service and will use again, if required.

20. august 2025
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Svar fra Sherpr

Hi Samantha,

Thanks for taking the time to leave feedback, we really appreciate it! We look forward to helping again should you need us!

All the best
Sherpr

Vurdert til 5 av 5 stjerner

Good process

Good process. Pick up on time. Delivered on time. Reasonable price.

9. august 2025
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Svar fra Sherpr

Hi Guy,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 5 av 5 stjerner

Sherpr – Reliable and Professional Service

I have been using Sherpr for years to ship between Spain and the UK, and I have always been very happy with their service. They are attentive, professional and easy to communicate with.
This time, due to a medical emergency, I couldn’t be at home for the delivery. They kindly rearranged it within the agreed timeframe, which I really appreciated.
Highly recommended.

19. november 2025
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Svar fra Sherpr

Hi Xosefa,

Thanks for taking the time to leave feedback, we really appreciate it! I'm so glad to hear our team have been supportive and we look forward to helping again, any time.

All the best
Sherpr

Vurdert til 5 av 5 stjerner

William Tour Guide Indonesia

Driver is proffesional and very informative...
Driver very take care our luggages until arrive hotel in Paris from Lourdes..
Thanks a lot...

26. oktober 2025
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Svar fra Sherpr

Hi William,
Thank you so much for taking the time to leave feedback!
We hope to see you again!
Sherpr

Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️⭐️ Great Experience!

⭐️⭐️⭐️⭐️⭐️ Great Experience!

We recently moved from France to the US, and Sherpr made the process incredibly smooth. The team was very helpful and flexible — we booked our shipment just a few days before sending it, and the boxes arrived at our new home in less than a week!

A special thanks to Joana B., who was exceptionally supportive throughout the process. Her communication and assistance made everything effortless.

We’ll definitely use Sherpr again in the future — highly recommended!

31. oktober 2025
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Svar fra Sherpr

Hi Valeriia,
Thank you so much for taking the time to leave feedback, we've passed this on to Joana!
Sherpr

Vurdert til 5 av 5 stjerner

No hassel, excellent service

Collection and delivery was excellent.
No stress ,everything on time.
Would definitely use this company again and I highly recommend

6. november 2025
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Svar fra Sherpr

Hi Michele,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 5 av 5 stjerner

I actually want to give a 6 Star!

I actually want to give a 6 Star!
There was a bit confusion at LHR parking but Jay was constantly contacting me and we met no problem. I was most impressed after the arrival to the destination. We had nearly 30 heavy, really heavy cases. We muddled up to get the door open for a while but Jay and his mate patiently waited. They could have unloaded them on the spot and walked away after the unexpected wait. However, they brought all of them into the lift in the flat. I don't know if they did it out of kindness and super professionalism but I was immensely impressed.
Thanks ever so much.

18. oktober 2025
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Svar fra Sherpr

Hi Kyoko,
Thank you so much for taking the time to leave feedback!
We hope to see you again!
Sherpr

Vurdert til 5 av 5 stjerner

Luggage from Liverpool to London

The arrangements had seemed complex but the van arrived on time at the correct address and everything was delivered exactly as arranged

19. oktober 2025
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Svar fra Sherpr

Hi,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 5 av 5 stjerner

Wonderful customer service

Wonderful customer service! Reliable and convenient shipping service, I’ll definitely use again.

15. oktober 2025
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Svar fra Sherpr

Hi Skylar,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 1 av 5 stjerner

Multiple follow-up emails received no response

I cannot recommend this service. The delivery experience was significantly underwhelming, and despite having paid for the insurance add-on, my claim for damaged or lost items has not been acknowledged or processed. Multiple follow-up emails received no response.

To illustrate the issue, I was told:
“claims are taking 3–6 weeks on average, however, there is no limit to how long this might take as each individual case is different.”

This statement is contradictory and suggests there is effectively no defined process for claims at all. Based on my experience, the advertised insurance does not appear to be honoured, and there is a clear lack of accountability and transparency in how claims are handled. Potential customers should be aware of these issues before relying on the service or its insurance offering.

24. oktober 2025
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Svar fra Sherpr

Hi Christoph,

Thanks again for leaving a review. I do believe we addressed your concerns in the multiple reviews left which have since been removed by Trustpilot.

We provide the option of purchasing add on insurance for all customers and though loss or damage is rare, should a claim be raised it is dealt with by our third party insurance company as standard. No claims are ever ignored, and we can see your claim was indeed addressed and paid out.

Sherpr

Vurdert til 1 av 5 stjerner

Damaged packages

Damaged boxes and goods, and only 8/10 boxes delivered. The delay to get even those 8 was painstaking, and on arrival the boxes were absolutely destroyed. If a company cannot deliver boxes in decent condition then they should not be a public service. We paid every exorbitant penny and this is the service we received?! Absolutely unprofessional. Not worth the money. Find a company who can do their job, or at least take responsibility for their screw up. The audacity to say they provide 4.5/5 star quality services; own up to that statement.

23. oktober 2025
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Svar fra Sherpr

Hi LV,

Thank you for taking the time to leave a review, and we're ever so sorry to hear you had a less than satisfactory experience.

We have reached out to you a handful of times to discuss the issue as well as to help you process a claim but unfortunately never heard back.

If you do wish to speak to us, please don't hesitate to contact our support team.

Our sincere apologies again,
Sherpr

Vurdert til 5 av 5 stjerner

Great service

My boxes arrived on time. Marie kept me informed and was very helpful and friendly. I have used Sherpr three times now (for relocation abroad) and would happily use them again.

23. oktober 2025
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Svar fra Sherpr

Hi Marianne,

Thanks for taking the time to leave feedback, we really appreciate it! We'll pass your feedback on to Marie and look forward to helping you again in future.

All the best
Sherpr

Vurdert til 5 av 5 stjerner

Great for Germany - UK

Really great communication throughout my relocation from Germany - UK. Was a bit stressed in transit when I suddenly needed to do customs forms and answer questions but ended up being hassle-free with their help and didn't have to pay any imports charges.

1. juli 2025
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Svar fra Sherpr

Hi Katya,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 5 av 5 stjerner

Sherpr Deliver in every respect

I needed to send a set of golf clubs from Surrey to St Andrews and they had to arrive on time . Sherpr delivered in every respect . Easy to use App / website , sensible pricing , pick up when promised , delivery within 24 hrs . Would not hesitate to recommend

20. oktober 2025
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Svar fra Sherpr

Hi,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 5 av 5 stjerner

The team at Sherpr were very supportive…

The team at Sherpr were very supportive and helpful throughout the process of me shipping my belongings from German to the UK.

16. oktober 2025
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Svar fra Sherpr

Hi,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

Vurdert til 5 av 5 stjerner

Our driver (Georgie) was on time and…

Our driver (Georgie) was on time and was efficient delivering the group's suitcases from London to Paris. Great communication throughout his journey and baggage delivered earlier than was predicted.

9. oktober 2025
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Svar fra Sherpr

Hi,

Thanks for taking the time to leave feedback, we really appreciate it!

All the best
Sherpr

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