Shelly Motors Anmeldelser 

Excellent experience at Shelly Motors.
Mitko helped a lot and let me test drive for over 30-40 mins and supported with the purchase of the vehicle.

Excellent customer service

In one word: "Mitko"! His knowledge of the vehicle and his ability to match our requirements were second to none. He seamlessly dealt with the whole process.

Mitko Gladiyski was amazing from start to finish. The whole process was quick and didn't feel pushed into anything.

I have just bought and collected my first Kia the experience so far has been quick and efficient.
I dealt with Tommy Pidgeon who was very helpful and easy to talk to, I would have no hesitation in recommending Shellys and Tommy to family and friends.

I recently purchased a Kia Sportage from Shelly Motors. The process was relatively straight-forward, although I was less impressed by Kia finance processes. The entire experience was brightened by Chris Hollands, who was incredibly accommodating and kept us up to date along the way. Chris was professional, knowledgable and went out of his way to ensure that our experience was a pleasant one.

Second time my vehicle has been in and they have failed to correct the problem - they are fine on oil changed but anything complicated, forget it they dont have the staff with adequate training. Had an electrical fault on a KIA and was told to go to an auto electrician?? thought they had at least one on their staff.
Just beware when dealing with them

Came here just to have a look & ended up with a car, Tommy was a great help, very polite & friendly, also had some communication with Gregg who was also very helpful & polite, would 100% recommend to family & friends

Went in for a test drive of an EV9, booked vis the KIA website, and after being well greeted and told I’d be driving a 7-seater parked just outside, the sales person said he needed to speak to his managing director. This after I mentioned I would get my next car via my company’s car scheme. When this person came back, they said the car unfortunately was being picked by another client that was going to test the vehicle, and there were no others left, clearly lying. I asked if they realised they were the face of KIA in that moment, and that did not represent “unwavering“ customer service. I got the repetition of the same message. Clearly there’s incentives to treat only the customers who have already come in ready to buy well, while everyone KIA should be trying to convince will not even be given the time of day. Poor sales approach and clearly poor management. Highly disrespectful to send potential clients away of a 75k car. I wonder if this is what KIA has in mind when they trust their brand to shelly Motors.

Just upgraded my Sportage, with the help of Tommy Pidgeon, he got me on the road with a new model with higher spec. Would recommend Shelly motors to family and friends.

I bought a used car from Shelly motors Epsom and the customer service I received went above and beyond . Many thanks to Tommy Pidgeon who was amazing .i would definitely recommend Shelly motors Epsom to friends and family .

Tommy Pidgeon is the salesman who dealt with my purchase of a 2018 Sportage which I collected this week. Gave me lots of time to look at several vehicles before I decided, then plenty of time to test drive the one I chose. Told and showed me all the attributes of the vehicle, and Shelley's after sales service. I am very pleased with the vehicle and the service Tommy provided. Top marks!

Tommy Pidgeon was the car salesman that sold me my new car, very smooth service.
All my questions were answered.
This is the second car I’ve purchased from Shelly motors and I’ve been happy with both.

Excellent service from start to finish. Salesman Tommy was pleasant and efficient and his line manager was great. The new car (second-hand to me) was exactly what I wanted and beautifully presented when I picked it up. By far the best car-buying experience I have ever had.

Excellent purchasing experience thanks to Tommy Pidgeon. Polite, knowledgable and alway helpful.

My second hand Ceed from Shelly Motors just blew a tyre and I have had to call my breakdown cover. I’m very upset to find there are no wheel nuts in the wheel nut box! It’s now Saturday afternoon and the Shelly Motors service department have gone home and cannot help locate wheel nuts. Breakdown repair cannot replace the tyre. So, the car is stuck. Imagine if I was on my own at night in the middle of nowhere? Luckily I’m not.

Shelly Motors tell me that the car passed its health check when it was sold to me and that means it had wheel nuts. Obviously not!!!

I can’t drive, can’t change the wheel and have no idea how this will be resolved. (Incidentally, the cruise control doesn’t work either.)

You CANNOT rely on the health check claims of second cars bought here. Be VERY cautious.

I very much hope on Monday that they will acknowledge their error and culpability, compensate me for extra towing and loss of earnings and replace the wheel nuts! I will report what happens next…

Came here yesterday to pick up my new car it’s lovely and thank you to Tommy for helping us and being so kind thank you again and I will refer you to a freind !!

Genuinely have to say this was the best car buying experience I have had. New Niro EV purchased without feeling pressured, took a few days to decide and wasn’t hassled at all. Definitely would recommend Shelly Motors and if you really want looking after ask for Tommy.

The whole experience was made to feel enjoyable. Tommy Pidgeon talked us through every stage of the process and explained everything in great detail, each question no matter how trivial was answered with patience and in a most pleasant manner.

Great experience at Shelley Motors, a big thank you to Tommy for helping me with my many queries, he couldn’t have been more helpful!