Amazing service, very questionable ethics and treatment
Amazing service, very questionable company ethics
Extremely disappointing company. Don't get me wrong, the work is tremendously helpful, and I just went to redownload the app but I am apparently banned? I wouldn't be writing this publicly, but since they refuse to acknowledge me privately and have a habit of responding then ghosting, I guess this is the only way. I have had one clash with a love specialist a few years ago, but I still kept it respectful despite the frustration, but I have also been treated poorly directly and indirectly by Shay. Her assistants and appointment setters would frequently reach out to me over the years, just to ghost when I would respond, and then do it again a year later. Her assistant lied about her "leaving the country for the rest of the year and no longer being available" for our session that very morning, despite me seeing her full open calendar. I responded profusely apologizing for any past tension and if I had done anything, in fact, I have apologized too much and unnecessarily so, given how I was treated both on the calls themselves and outside of them, and then, despite them saying "we are here for you every step of the way,"at the end of every email, they would just ghost. I bought their $999 package on the app last year and received nothing. I reached out, they replied briefly to get my contact info, and then they never got back to me. I filed a dispute, got my money back, and after I won this dispute, they sent a generic email full of 'sisterhood' language and a free PDF, promising they were there to help me with access and that my journey was deeply important to them. Yet here I am, still locked out of the app's core features, and coaching services are conveniently never spoken of again. It's all marketing language with zero execution. It's just nuts to me because all you had to do was say "we are not a fit, don't reach out again." Instead, you get my hopes up, make content that insinuates that we are f*'d if we don't work with you, you say similar things to me in private using the art of story telling, sales and poking at my personal triggers, and then use the silent treatment and ghost...? Instead of just being clear? That's not feminine energy, that's abuse. Shay's work is amazing, so it's genuinely so confusing and upsetting that they behave this way behind closed doors (I am not including everything I experienced, but there are email and text receipts of all of this). I'm not even trying to chase something that's clearly rejecting me, I just love myself enough to fight for my best life and my healing, and was fine to settle for using an app and self-guiding. I personally found this content extremely effective. But now I'm banned. Got it. Very strange, but all the best to anyone who works with this company. I also wouldn't be surprised if they threaten me or try and paint me as unwell for leaving this review but it's literally just the truth.
16. september 2025
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