Received a couple of days after ordering, lovely little pouch. Beautiful earrings, hope to treat myself to more👍
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather Bought it as a present for daug... Vis mer
As a repeat customer I know that Sehaya can be counted on to provide not only great quality jewellry but great quality customer service too. Their earrings are simply stunning, their delivery really... Vis mer
Selskapet har svart
I bought one necklace and was so pleased with it so I bought another for my daughter. Delivery was extremely good too. 😊
Informasjon om virksomheten
Skrevet av virksomheten
We are a UK based company of handmade jewellery with natural stones and gems
Kontaktopplysninger
60 Windsor Avenue, SW19 2RR, London, Storbritannia
- sales@sehaya.com
- www.sehaya.com
4,6
Enestående
517 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Prompt delivery great quality
The necklace arrived very quickly .
I was very pleased with the necklace it is very pretty . I purchased it for my Grandaughtercc bc as part of her birthday present and she was delighted with it .
23. april 2025
Svar fra Sehaya
Hi Poppy,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Great service and timely delivery.
24. april 2025
Svar fra Sehaya
Hi Kevin,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar fra Sehaya
Hi Joanne,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Overall good coms and good value for…
Overall good coms and good value for money, delivered on time..
22. april 2025
Svar fra Sehaya
Hi Ian,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Chakra bracelet strung together in leather
Bought a chakra bracelet for my daughter for her children in February and it broke on second day of wearing it.
Emailed them on three occasions, but never received a reply, so I called customer services and was told they don’t make chakra bracelets in leather and she hung up on me
29. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sehaya
Hi Sue,
Thank you for taking the time to leave a review
We actually emailed you a few hours before your review. As mentioned in that email, we missed your previous communication due to a system error... We upgraded our email platform and there was a glitch we didn't notice early enough and we actually couldn't see some emails... We sincerely apologise for that.
However, we have already confirmed that we will send you a replacement which has actually been processed and you should receive within the next few days
Our contact information can be found on our website. As you can see there, we do not have a phone number and therefore it is not possible to call our customer service. We do customer service via email or via direct messages on Facebook or Instagram. We have no idea who you may have called but it is definitely not someone associated with our business by any means.
I hope the above clarifies the situation and offers you some reassurance that your issue will be handled appropriately
We would kindly request you to check your inbox (or spam folder if needed) to locate our response and we hope that you will reconsider your rating and amend it
In any case, we do apologise for the delay in dealing with this issue
Best regards
Svar fra Sehaya
Hi Amanda,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely jewellery at affordable prices
Lovely jewellery at affordable prices. Excellent service *****
6. april 2025
Svar fra Sehaya
Hi Paula,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar fra Sehaya
Hi Stal,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Fast delivery
Fast delivery. Lovely little single stone bracelets. Wouldn’t be without my hematite one. Great sale prices as well.
26. mars 2025
Svar fra Sehaya
Hi Lauren,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar fra Sehaya
Hi Mihaela,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
The earrings arrived broken
The earrings arrived broken. I emailed photos to Sehaya immediately and have received a response. As requested, they have issued a full refund. Apart from arriving broken the earrings are not as vibrant as advertised. I'm disappointed on several levels.
29. mars 2025
Svar fra Sehaya
Hi Earlene,
Thank you for taking the time to leave a review
However, we are a bit disappointed from the 1-star rating on a service review... As previously advised, the earring must have been damaged in transit. Unfortunately it is impossible to have 100% success rate and some orders inevitably go wrong.
As you mentioned, we did prompt action and we issued a full refund for you so we don't understand why you reviewed our service with such a low rating... We would appreciate if you could reconsider.
In any case, thank you again for your feedback
Best regards
Overall pleased with the bracelet
Overall pleased with the bracelet, although, I understand that because turquoise is a natural stone and colour varies I did expect it would have more brilliant blue, all the stone is very dark.
25. mars 2025
Svar fra Sehaya
Hi Pauline,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar fra Sehaya
Hi Andrew,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar fra Sehaya
Hi Lesley,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
I’ve bought a few items from Sehaya and…
I’ve bought a few items from Sehaya and they never disappoint. Quality jewellery that’s very well made. The customer service is great too 🤗
7. mars 2025
Svar fra Sehaya
Hi Maria,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Absolutely beautiful jewellery and a…
Absolutely beautiful jewellery and a fabulous, fast service. I'd certainly recommend and use again.
7. mars 2025
Svar fra Sehaya
Hi Kezza,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar fra Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar fra Sehaya
Hi Colin,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar fra Sehaya
Hi Sharon,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
It's a very good product
It's a very good product, the rainbow bracelet, it came in good time, well made looks nice. It was a birthday present for my partner and she loves it. So all good 👍
23. januar 2025
Svar fra Sehaya
Hi Jamie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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