Security Warehouse Anmeldelser 

177
•
TrustScore 2.5 av 5

2,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

On 30th June order placed and paid for after no info that item was not in stock. July 27th order cancelled and refund requested as I was being told that it was not in stock and info was always that... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Save yourself a lot of hassle and get your equipment from somewhere else. Items not showing as out of stock when ordered but a few days after I placed the order was told all items are out of stock... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

As an NSI Gold company we have been using Security Warehouse as our main supplier for CCTV, Intruder and Fire equipment since they started in 2005. We have found them to have very keen prices, and alw... Vis mer

Vurdert til 2 av 5 stjerner

Bought an an Alarm Kit from Security Warehouse. Had no updates regarding delivery. Tried calling them (premium rate number) only to get a messsage to email or use chat. Got an update finally 8 d... Vis mer

Informasjon om virksomheten

  1. Sikkerhetsutstyrsbutikk

Opplysningene stammer fra ulike eksterne kilder

SecurityWarehouse : Welcome to securitywarehouse.co.uk; online security products. - CCTV Access Control Intruder Fire Emergency Lighting Public Address Security Lighting Safes E.A.S. Bargain Bucket Fire Extinguishers security wholesaler, trade supplies, security, cctv, intruder, access control, buy cameras, scantronic, eurosec, texecom, veritas, ip cameras, axis, security cameras, buy security cameras, professional security, professional, intruder alarm supplies, alarm suppliers, cctv supplies, cctv suppliers, fire alarms, pir, accenta, ade, gardtec, gjd, geovision, menvier, homelink, vista, pyronix, wireless


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

177 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 85 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,5

Alle anmeldelser

(177)

23 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Alarm Panel 7 detectors

Ordered alarm panel and detectors and it took 2 weeks for delivery. When I open the box found a damaged detector. Riased a ticket to get replacement. Sent photos and over a week later ticket closed no resolution.
Tried rining them no answer (also noted it is premium line [cost £2for no one to answer]), only recorded messages directing me to there web site.
Started to use them because they are local but I won't be ordering from them again.
Have raised another ticket today see where this one ends.

14. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til Security Warehouse

Svar fra Security Warehouse

Dear Joga,
I am sorry you received a damaged item. In looking into your ticket, I can see there was an issue with receiving the images which was the reason your ticket was closed, I also see this was explained to you.
The damaged detector has now been replaced. As advised on our contact us page, our phone lines are open 10.00-15.00, out of these ours is a pre-recorded message advising to raise a ticket on our website.
I do hope we are able to assist on a future order.

Vurdert til 1 av 5 stjerner

They didn’t dispatch my parcel for a week

I ordered online on 18th of June one of the honeywell alarm product and I wait 5 days to get it but nothing received. I called them on 23rd of June to see where is the parcel may be I missed it or I can go to local shop to get it etc. They said order not dispatched! I wasted a week with them.

23. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Security Warehouse

I am sorry for the delay you have received, can you please email info@securitywarehouse.co.uk with the order number so we are able to look into what happened here?
Normally orders are shipped between 1 and 3 working days, if there is a delay we would advise. Is it possible you have ordered by Bank transfer as we would only ship goods once payment has been received?
We look forward to hearing from you, so we are able to rectify this for you.

Vurdert til 5 av 5 stjerner

Super Geschäft trotz Brexit

Super Geschäft, toller Kundenservice und Ware zu sehr guten Preisen! Trotz Importgebühren immer noch gutes Preis- Leistung- Verhältnis (Bestellt aus Deutschland)

22. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Hard to exchange items

Easy to make the initial order and arrived quickly.

The problems occur if you need to ask questions or worse exchange a product. Only phone number is premium rate, no web chat and very very slow to respond to the web form.

To be fair once I returned the item the refund was processed fast. 2 stars as make it so hard to do business with them.

11. desember 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Security Warehouse

I am sorry your return notification was dealt with slowly, can you please forward the original order number to info@securitywarehouse.co.uk so this can be looked into, as it is not normally a slow process to be able to return goods.

We do have online chat available Monday to Friday 09.30-15.00 if this would be easier to contact us.

Vurdert til 3 av 5 stjerner

Expensive postage for what you are…

Expensive postage for what you are getting and the dreaded Vat is not included in the web prices so be careful with these guys. The same product that I could have got on eBay with free postage turned out to be rather expensive!

23. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Painful checkout process

Very painful checkout process with no guaranteed delivery date....
My first order was cancelled as I was using a new account (new email) and the billing address somehow didn't match the card.
I dug out my old account that I'd used before - still had my old details that had worked historically... again rejected due to something not matching in the billing address.
Gave up and went to Hunters.

Edited 14/07
Review downgraded to one star as the public response from security warehouse included private details from my account regarding payment method of previous orders.

13. juli 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Security Warehouse

Thank you for your comments, and I am sorry you have not been able to successfully order with us today. Our Anti Fraud measures are stated during the check out process, when using a card that the billing address details entered do need to match with those held by the card issuer. If they do not match our system rejects the order. I can see on both order attempts this was the case. We have these measures in place to protect ourselves and our customers. I can see on the older account you previously ordered using a PayPal account and not a card payment, so the billing address may be incorrect on our system if you have moved house since your previous order.

Response to Edited 14/07
I am sorry you feel that way, and we do note your comments. We were just trying to advise why you were experiencing a difficulty in placing an order with the incorrect billing address, no personal details were given out.

Vurdert til 5 av 5 stjerner

Excellent fast service

Really fast service, great communication regarding delivery, and after extensive research this was the most economical site to buy from. Many thanks.

30. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really glad I stumbled across Security…

Really glad I stumbled across Security Warehouse!
I was only after some shielded alarm cable and some reed switches, but they have an excellent range at really competitive prices.
The parcel arrived today! Not bad turning it around in just two working days!
Top marks for service!

29. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best price

Best price I found on an Internet search and delivered on time. I would be happy to use this company again.

29. juni 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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