Yet to receive the sofa, therefore this review is for the customer service received, from entering the store, myself and family were greeted with a smile, and a simple if you need anything please sh... Vis mer
Beliggenhet
Bytt filialUnit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF Swindon, Wiltshire, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered a sofa in April it was delivered in August but it was the wrong one, I was the only customer I said this is the sofa I want, we sat down opposite it and Alexander wrote or so I thought the d... Vis mer
Selskapet har svart
Was approached by a member of staff who asked if we needed any help, we said we were just looking she then said if we need anything help to come see her which we did. Very helpful not pushy at all an... Vis mer
Hassle free browsing in the store. Once help was needed, the salesperson was very helpful and explained everything clearly. Was given date of delivery in July, it turned up late June, brilliant.... Vis mer
Informasjon om virksomheten
Om poltronesofà - Swindon
Skrevet av virksomheten
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet av virksomheten

Kontaktopplysninger
Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF, Swindon, Wiltshire, Storbritannia
- 0191 731 3300
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely friendly welcome from staff.
Lovely friendly welcome from staff.
Very good knowledge of products available. Talked through options available. Clean and tidy store good range of products
Polite and competent.
Can't wait for delivery 😍
Delivery men quick clean & very helpful…
Delivery men quick clean & very helpful & polite
The experience was excellent
The experience was excellent. The delivery team were very efficient, polite and tidy.
Fantastic Service
Charlotte was fantastic. Created us professional when we walked in. Gave a brief overview of the offering and the way things work and then left us to browse the showroom.
When we were ready to ask questions Charlotte had all the answers
Hassle free browsing in the store.
Hassle free browsing in the store.
Once help was needed, the salesperson was very helpful and explained everything clearly.
Was given date of delivery in July, it turned up late June, brilliant.
Delivery information and correspondence was top class, right up to and including the morning of the delivery.
Delivery team were excellent, considering the blistering heat. Courteous and respectful of property, they were in and out in less than 30mins!
Great service and great sofa too!.
Thanks.
Excellent customer service and advice
Excellent customer service and advice, great range of furniture and knowledge of the sales man was fantastic, we told him what were wanted ref size an functions and he took us to display models and also showed us material samples on other items similar to what we picked.
Delivery was faster than stated and great communication throughout.
Bruker kanskje KI til å svareVis mer
Top job.
I wasn't there but my girlfriend said the lads did a brilliant job with the tricky access, going the extra mile to get the sofa in. They put it back together and it looks fantastic. Top job.
Shop staff were very helpful and in no…
Shop staff were very helpful and in no way pushy about closing the sale. The sofas and chairs which we chose were delivered yesterday and are fantastic. Delivery staff were efficient and helpful - they helped us to dismantle our old 3 seater sofa and and to move it to our garage for later collection. Delivery was around a month earlier than forecasted,
Delivery guys were great
Delivery guys were great, good upto date communication, happy with the suite & all round service.
Very helpful staff even helped me find…
Very helpful staff even helped me find my tyre pressures on line in the store. Very friendly all the staff no one was very pushy which is nice.
A nice experience.
Charlotte welcomed us in upon our arrival and attended to our needs in a friendly manner, we managed to purchase the right suite for our specific needs going forward.
good service and very good staff who…
good service and very good staff who were very helpful
The delivery staff were both extremely…
The delivery staff were both extremely polite, placing the suite where I asked and then tested the recliners to make sure all was ok.
Dan made the whole experience well…
Dan made the whole experience well worth while and was very happy to have delt with him
Fantastic Service.
Dan was fantastic and sorted the delivery of my settee with ease. Really knowledgeable about the products and extremely helpful.
Swindon branch
We came in to your Swindon branch, not sure what to expect. We did expect a bit of pressure sales but never felt like that at all. The woman we dealt with was very helpful and kind. She never made us feel pressured and was happy to ask any questions we had. Just hope the sofa's are as good as promised.
I purchased a beautiful sofa
I purchased a beautiful sofa, chose my colour, then I changed my mind about the colour and went back to change it, nothing was a problem the colour was discussed and changed straight away. Very professional. I enjoyed my experience and cannot wait to receive my sofa once it is made and in my home.
Delivered at before allocated time
Delivered at before allocated time. Sofa was installed professionally, demonstrated before the team departed.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








