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poltronesofà - Stockton, Portrack Anmeldelser 

3 739
•
TrustScore 4.5 av 5

4,6

Møbelbutikk
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Beliggenhet

Bytt filial

Portrack Lane, 0, TS18 2QA Stockton-On-Tees, County Durham,, GB

•
01642 633012

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Was approached as soon as i entered the shop by rob, he was very knowledgeable and made me feel welcome. He took 5 mins of my time to explain about the sofas and that i could pick any sofa in any mate... Vis mer

Vurdert til 5 av 5 stjerner

had a lovely experience from start to finish! in store picking a sofa to getting it delivered! the staff in the shop were so helpful and explained everything to us and we're very friendly, then when i... Vis mer

Vurdert til 5 av 5 stjerner

From the minute we walked in, we were welcomed by the lovely polite Gurnam who introduced himself, let us walk around and explained everything we needed. He kept checking in on us and if we needed any... Vis mer

Vurdert til 5 av 5 stjerner

We were welcomed into the store by George who assisted us throughout our visit. He was helpful, friendly and very informative. There was no rush here to come to a decision which made it easier to cho... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Stockton, Portrack

Skrevet av virksomheten

poltronesofà

Visit poltronesofà
poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten

Kontaktopplysninger

  • Portrack Lane, 0, TS18 2QA, Stockton-On-Tees, County Durham,, Storbritannia

  • 01642 633012

4,6

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(3 739)

18 779 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

It was a nice experience

It was a nice experience, the crew came at the estimated time and did a good job.

8. juli 2026
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Svar fra poltronesofà - Stockton, Portrack

Good Afternoon,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us and your delivery arrived on time as expected.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 2 av 5 stjerner

Sofas are lovely, staff not so much

The sofas are absolutely wonderful, very comfy and look lovely in my living room.
Issues with getting the 3 seater in, which couldn’t be helped. However the staff was rude, and abrupt with my mother in law, the man who was experienced and teaching 2 other lads, was very rude making snarky comments on how we should have measured up properly, and was just not pleasant towards my mother in law.

7. juli 2026
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Svar fra poltronesofà - Stockton, Portrack

Good Morning,

I hope you are well and thank you for your review.

I am sorry to hear about the negative experience your mother-in-law had with our delivery team. It is never our intention for our staff to be anything but polite and helpful so I can understand how frustrating this must have been for you both.

Please accept my apologies if the crew were unprofessional in any way and I will ensure that your comments are received by our Distribution Centre, to help us improve moving forward.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

Good In Store service

Good In Store service, delivered on date promised & delivery team phoned 1hr beforehand to advise how long they would be before arriving. They were respectful of the property & the new carpets, taking shoes off & taking all packaging away. A brilliant service from start to finish

3. juli 2026
Vurdert til 4 av 5 stjerner

Communication for delivery issue

We was given a time the guys would be here to deliver sofa.
On walking back with the dogs a van was waiting in the driveway. We had not received a text stating they were here to deliver sofa. This was so much earlier than our allocated time so this needs to be addressed.
They did say they had trouble with a van.

The guys were nice and chatty got the job done and went .

3. juli 2026
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Svar fra poltronesofà - Stockton, Portrack

Ciao Geoffrey,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry that the delivery crew arrived earlier than we had initially expected on the day.
We do advise that all timeslots provided are estimated and can change however I apologise for any inconvenience that this may have caused you.
I will certainly pass on your comments to our Distribution Centre as this helps us to improve our customer experience moving forward.

Many thanks,
Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

Happy Customer great service

We were greeted at the door by a lovely lady called Chris at the Portrack Stockton branch who explained the new offers and what fabrics and colours various furniture could be ordered in.
She then left us to have a browse and said "give me a shout if you need help" which we did.
Chris helped us with the style, colour and fabric and was very knowledgeable.
We wanted to decide and she said come back any time and told us the days she worked.
We went back and purchased a lovely four seater settee and are now awaiting delivery.
Very pleased with the choice and service.

30. juni 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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