poltronesofà - Newport Anmeldelser 

1 253
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Newport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and ch... Vis mer

Vurdert til 3 av 5 stjerner

Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins. While the chair is quite comfortable... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Staff were excellent, in particular Evan at Newport Store. Went out of his way to ensure we had the deal we wanted. The delivery gents were polite, courteous and respectful of our property and carefu... Vis mer

Vurdert til 5 av 5 stjerner

I did my initial look ABT the range before going to the Newport store. By complete chance the recliner that I was interested in was part of the first suite in the store, so I tried it for fit and it... Vis mer


Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Newport

Skrevet av virksomheten

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten


Kontaktopplysninger

  • Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, Storbritannia

  • 01633 284960

4,7

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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4,7

Alle anmeldelser

(1 253)

17 463 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Recommended

All good, the purchase in the store, communication during manufacture, delivered in the estimated time and professionally assembled with no issues whatsoever.

30. august 2026
Vurdert til 4 av 5 stjerner

Though the guys were delayed getting…

Though the guys were delayed getting here, they unloaded and installed sofas quickly.

30. august 2026
Logoen til poltronesofà - Newport

Svar fra poltronesofà - Newport

Good Afternoon Julian,

I hope you are well and thank you for your review.

I am pleased to see that overall you had a positive experience and the delivery was completed quickly.
I am sorry that there was an initial delay in the team arriving and apologise for any inconvenience this may have caused.

I hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa
Social Media Team

Vurdert til 5 av 5 stjerner

Fair dos if was hammering down with…

Fair dos if was hammering down with rain and the poor 2 men got drenched trying to get my sofas in. It was very tight but they done an amazing job. Thank you so much to them. I did worry a bit because my doors are small but they got them in. Thank you again.
And the lady that sold me sofa was lovely and couldn’t do enough for me.

30. august 2026
Vurdert til 1 av 5 stjerner

Not trustworthy

Absolute sham of a company. Bought a 4 seater sofa and a single in March. Was told delivery would take place after the items were made. Delivery took place in July even though the labels on both items stated made in April. If that wasn’t bad enough, we were shown walnut legs as opposed to black. We ordered walnut. The sofa and chair were delivered with black legs. They have been fobbing me off telling me that the sofa and chair have walnut coloured legs even though they are black and they do not even match the colour walnut as on our sales invoice. I have been given bogus email addresses and they have returned my physical post stating that the company are not at the address as posted on their website. I would have given ZERO but I can’t. I have telephoned and was told to take them to the small claims court! WOW. We have been mis sold items and we have the right under Trading laws and consumer rights 2015 to reject the items. We have been ghosted and ignored by these muppets. So I have further complained and used Section 75 credit card protection where the card provider takes up my case. DO NOT BUY FROM THESE COWBOY RIP OFF MERCHANTS.

16. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til poltronesofà - Newport

Svar fra poltronesofà - Newport

Good Morning Lee,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to read about your experience and about how disappointing this has been for you.

I can see that this has been investigated with our aftercare team and apologise that the outcome is not what you may have hoped for on this occasion.
As the order is not in your name I am unable to comment further however should the account holder need to discuss anything further then please do not hesitate to call us on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

the delivery came sooner than expected…

the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and chair for us,
had a great experience thanks all!

6. august 2026
Vurdert til 5 av 5 stjerner

The range and choice was brilliant.

The range and choice was brilliant.
The lady that supported us was so helpful and couldn’t do enough.
She was really patient and friendly enabling my Mum who is 85 make an informed choice. As a result my Mum is looking forward to the delivery of her new suite
Thank you ☺️

4. august 2026
Vurdert til 4 av 5 stjerner
Logoen til poltronesofà - Newport

Svar fra poltronesofà - Newport

Good Morning Pam,

Thank you for your review.

We’re pleased to hear you had a positive experience with us and that the Staff were friendly when you visited our Showroom but also were not pushy.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kindest,

Lauren - Poltronesofà at ScS
Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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