The delivery was made within the time frame given, if slightly early. The two men were polite, worked well together and quickly put the units together where the furniture was to sit and cleaned up a... Vis mer
Beliggenhet
Bytt filialUnit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ Luton, Bedfordshire,, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Friendly greeting. Staff were not pushy but always available to answer questions. Kamaran gave us, what seemed, a comprehensive over view of our options. Took us through the ordering process.
In store was fine, staff was very accommodating. Delivery has been cancelled once and was told it would be here by another day. After speaking with the depot they hadn’t even put the delivery on the T... Vis mer
Selskapet har svart
We had the pleasure of being looked after by NATHAN.He was the epitamy of professionalism.Giving us all the information we required without overloading us with facts and figures.We were given as much... Vis mer
Informasjon om virksomheten
Om poltronesofà - Luton
Skrevet av virksomheten
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet av virksomheten
Kontaktopplysninger
Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire,, Storbritannia
- 01582 430790
4,4
Enestående
603 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good service
16. januar 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Colleague was very helpful
Colleague was very helpful, efficient, informative, not pushy
11. januar 2025
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Arrived on time .Very friendly
Arrived on time .Very friendly , nice guys .Respected my property.
Thankyou for great delivery service.
Hopefully my sofa will be OK for the future.
Thank you 😊
10. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I got exactly what I wanted.
I got exactly what I wanted.
The delivery was painless and on time.
The delivery men were engaging and professional.
10. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
DO NOT BUY ANYTHING FROM SCS
MY SOFA STILL HAVEN'T ARRIVED YET, AND ITS BEEN NEARLY 4 MONTHS. THEY KEEP CHANGING THE DATES, THIS IS NEARLY THE FOURTH TIME THAT THEY HAVE DELAYED THE DATES.
BAD CUSTOMER AND DELIVERY SERVICE. THIS WILL BE THE FIRST AND LAST TIME I'M EVER GOING TO BUY ANYTHING FROM SCS AGAIN.
I WANTED TO GIVE 0 STAR RATING, BUT IT DIDNT LET ME SO I GAVE IT A 1 STAR RATING.
14. desember 2024
Svar fra poltronesofà - Luton
Kind Regards
Laura
Customer Experience | ScS
Deliver team were great
Deliver team were great, informed before hand when they'd arrive, were polite and helpful on installation. Thanks lads 👏
24. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
There was a good range of furniture to…
There was a good range of furniture to view at the Luton branch.
We were greeted upon entering & then left to look around & try some of the sofas we were interested in. The electric recliners were mostly working although the discounted stock in the warehouse area didn’t have any power to them.
Staff were on hand to answer questions & knowledgeable about their stock. Upon choosing furniture we were able to make a further appointment to complete our purchase easily & Amar was extremely helpful in guiding us through our purchase. Thank you 🙏
21. november 2024
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I don't like these sofas
I don't like these sofas. They are most uncomfortable sofas. I wish I thought about before I made the decision as I do always.
7. juli 2024
Svar fra poltronesofà - Luton
Good Morning Mrs Rashid,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry to see that you are disappointed in the furniture that you have received from us as we would always aim to provide a quality product for our customers.
If there is anything that you would like to discuss with us then please feel free to contact our customer support team on 0191 7313300.
Kind Regards
Lynsey
Customer Experience | ScS
Simon and Dan were very helpful and…
Simon and Dan were very helpful and knew their job very well.
29. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Faultless delivery service!
Martin and Graham were very good, made the process very easy which was good for me as I'm heavily pregnant. They brought it up to my 1st floor flat, put it together and left it exactly as we saw it in store. We couldn't fault the delivery service we received today. Thank you!
11. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
This is the worst SCS company ever not…
This is the worst SCS company ever not sure why trading standards has not shut this down yet, I viewed a nice sofa nice comfortable in store but then sent something completely different, and the sofa has now got baubles on them they said that nothing they can do. So any advice to any body please don't buy from here!!!!
26. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra poltronesofà - Luton
Good Morning,
I hope you are well and thank you for taking the time to leave us your review.
I am sorry to see that your furniture was not as expected on arrival and that you have come across with some concerns from this.
As I do not have your order details I am unable to comment on what has been advised previously however again I am sorry if this was not the outcome that you had been hoping for.
Should you require any further help then please feel free to send us a screenshot of your review and your order number or address and postcode to socialmedia@scs.co.uk.
Kind Regards
Lynsey
Customer Experience | ScS
The staff meb who was very helpful
The staff meb who was the sell guy was very helpful he went out of his way to help me out I am very grateful to him and lived do business with him 💯 out of 💯
18. september 2024
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff at the Luton showroom Arman very…
Staff at the Luton showroom Arman very helpful and showed us the right product that we were looking for.
Delivery personnel Paul and, Alex delivered the sofa. They were polite, respectful and very helpful.
Product ordered and delivered at standard required
17. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The lady was very helpful
The lady was very helpful, im replacing an old 3 seater sofa with 2 armchairs, i took the measurements of the sofa and she was very knowledgeable about on the sizes of the chairs
11. september 2024
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very professional and helped my family…
Very professional and helped my family choose the perfect couch
29. august 2024
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff were very helpful and friendly
29. august 2024
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Jay & Taylor delivered very helpful…
Jay & Taylor delivered very helpful even with small children in the way.
7. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
looking for sofas
very helpful in showing what we was looking for and not pushy in trying to sell .
25. august 2024
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The sales person Shahida was very helpfull.
The sales person Shahida was very helpfull and knowlegeable in her job.
26. august 2024
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The service was very efficient
The service was very efficient, made us feel welcome and accommodated our price .
17. august 2024
Svar fra poltronesofà - Luton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.