poltronesofà - Leicester Anmeldelser 

2 537
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

Unit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exac... Vis mer

Vurdert til 5 av 5 stjerner

My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way. We had a very pl... Vis mer

Vurdert til 5 av 5 stjerner

Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.

Vurdert til 3 av 5 stjerner

Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Leicester

Skrevet av virksomheten

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten


Kontaktopplysninger

  • Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, Storbritannia

  • 0191 731 3300

4,6

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(2 537)

17 421 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

We are very disappointed with service…

We are very disappointed with service provided by Manager of leicester branch called Mr. ALI. He messed up with my address for delivery. In first he put financial address on delivery address. Then he asked for proof of address to change delivery address and then he put first line of address is correct and post code wrong. So he made my delivery 3 weeks late than they have arranged in first. I really appreciate and happy with the store sales boy called Taha. He gave us good sales service when we visited but disappointed with the manager. And main important thing is he never come over the phone and try to solve the problem. Mr. Ali is very bad manager. Thank you Scs. Never recommend others.

1. juli 2026
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Svar fra poltronesofà - Leicester

Good Morning Abdul,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.

I am very sorry to read about the issues experienced with your address and the delay that this caused with your delivery going ahead.
We understand how frustrating this must have been for you and apologise sincerely for any inconvenience caused.

We hope that you are happy with your furniture now this has been delivered.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 3 av 5 stjerner

Poor logistical planning for delivery

The actual delivery went smoothly, but the changing of delivery time slots throughout the day was shoddy. Not the drivers fault but the logistics were poor. Those poor drivers were sent almost past our house to another delivery. They were as frustrated as we were!

2. juli 2026
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Svar fra poltronesofà - Leicester

Ciao Lisa,

I hope you are well and thank you for taking the time to leave us your review.

I am pleased to see that your delivery did go smoothly however I am sorry that the times were changed throughout the day.
We do advise that any timeslots provided are estimated however I will ensure that your comments are passed on to our Distribution Centre team, to help us improve moving forward.
Please accept my apologies for any inconvenience that this may have caused you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

The day of arrival

The day of arrival, they arrived nice and early in the day, so I could do other things afterwards.
They worked efficiently and were polite and cheerful.

1. juli 2026
Vurdert til 4 av 5 stjerner

Service and delivery very good

Service and delivery very good - sofa great.
Only one downside - when trying to make contact by phone took a very long time. Despite leaving message for call back had to ring again.
Otherwise perfectly satisfied.

19. juni 2026
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Svar fra poltronesofà - Leicester

Ciao Sue,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience overall and found the service and delivery to be good.
I apologise that you did not receive the call back initially as expected and need to contact us again to assist.

Thank you for your order with us.

Kind regards,
Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

From choosing the sofa instore to the…

From choosing the sofa instore to the delivery, keep informed all the way along. The delivery crew Simon and Kevin were great. Really Friendly lads. The quality of the sofas are outstanding, even the lower priced ones. Would recommend

27. juni 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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