poltronesofà - Junction 9 Anmeldelser 

2 131
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Pleasent expreince from purchasing to delivery. Sales people were infomative and easy to deal with, answered all queries. Delivery team were caring and efficient. Only downside is they do not offer r... Vis mer

Vurdert til 4 av 5 stjerner

Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

I didn't like that i was not told about the insurance and follow up health check was charged for (£350) which is a large amount of money by anybodies standards. As it happens i would not have purcha... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We visited the Wednesbury store last Saturday (24th July) and received brilliant support and service from a lovely member of staff named Julie. She helped measure up a variety of sofas as we consider... Vis mer


Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Junction 9

Skrevet av virksomheten

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten


Kontaktopplysninger

  • 2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, Storbritannia

  • 0121 506 1760

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(2 131)

17 013 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience

Great experience. Very happy with the service and honest advice given by Slack (Suki) and Brendan when deciding on our sofas. Definitely recommend 10/10

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience choosing a sofa

Julie was very helpful and polite when helping choosing a new sofa. She was very knowledgeable and could answer all my questions. Julie made us feel like we was not pressured and gave us time to consider our optiins.

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Delivery was good.

Delivery was good.
The 2 sofa’s are out of line due to the batch numbers not being matched to each other. I have sent enquiry to Customer Service with photo’s, but no response yet.

31. mai 2026
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Svar fra poltronesofà - Junction 9

Good Afternoon,

Thank you for your 3* review.

Looking over your account i can see you raised a online contact form into ourselves which i can confirm has been picked up and now raised on your account in regards to the furniture being out of alignment which contact would be made to you very shortly to arrange a appointment date. In regards to your review regarding batch labels, Batch labels refer to the colour/material which if you are having concerns with the colour/material please feel free to raise a new form to report this.

Many Thanks
Poltronesofa
Social Media Team

Vurdert til 5 av 5 stjerner

Fantastic Service

We were greeted at the door by the lovely welcoming Brendan, who asked us a few questions to establish what exactly we were looking for.
He gave us a guide of where to look checking back that we were okay and supplying us and our six year old Granddaughter with chilled water.
He was always available to answer any questions we had.
When we had made our decision he helped us select our fabric and we went to his desk to complete the order and his charming colleague supplied us with coffee and showed myself and our granddaughter to the toilet.
When we arrived home we realised that we could actually fit in a larger settee and as Brendan had explained that we has 48 hours to amend our orders we phoned the store and spoke to Jaz who was also lovely, she referred to Brendan and our order was quickly amended.

26. mai 2026
Vurdert til 5 av 5 stjerner

Sofa delivery

Staff crew ,Scott and Marvin were brilliant,they delivered in time stated,communicated throughout with email and text message an phoned to tell me they were on their way .They handled the sofas with care .They were really helpful and gave great advice and what to do best.They put the furniture together ,showed me how the single unit works if needed removing, brilliant,thanks so much .

28. mai 2026
Vurdert til 2 av 5 stjerner

Well as soon as we walked in the sales…

Well as soon as we walked in the sales assistant did not leave us alone to browse we nearly went elsewhere

23. mai 2026
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Svar fra poltronesofà - Junction 9

Good Morning,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.
I am very sorry to see that you have rated us as 2* on this occasion.

We do expect that the team are friendly, professional and helpful at all times so please accept my apologies if this did come across in a negative manner on your visit. I will ensure that your feedback is received by the team.

Thank you very much for your order with us and we will be in touch when this is ready for delivery.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

Lee was superb

Lee was superb! He went above and beyond to be helpful and find out additional information for me, very knowledgeable about the range on offer along with the many fabrics. Couldn't fault the service at all.

19. mai 2026
Vurdert til 5 av 5 stjerner

The lady that helped us in store let us…

The lady that helped us in store let us know about everything we need to know then whenever we needed ask a question she was there so helpful well spoken polite very helpful without being suffocating i cant remember her name unfortunately other wise i would name her very happy with the service

20. mai 2026
Vurdert til 5 av 5 stjerner

superb customer care

superb customer care, let me say Lee is the best, he have explained us every detail, fabric and delivery.
Superb shop floor, superb employee's. 100% satisfaction.

19. mai 2026

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