poltronesofà - Hull Anmeldelser 

1 871
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA Hull, North Humberside,, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The whole experience from going in the shop, meeting the staff, finding exactly what we want and need to information on delivery and the delivery service . We cannot fault our experience . We must... Vis mer

Vurdert til 5 av 5 stjerner

We were notified that they would be 1hr to our destination. They both did different jobs on unpacked the sofas and the other put it all together . They took away all the rubbish and left our house cle... Vis mer

Vurdert til 4 av 5 stjerner

The reason for the lost star is due to poor customer service and the wrong power adapters Quality of the three piece suite is excellent only problem being is they sent mains power adapters for t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went to SCS in Hull for a new corner unit Suzzanne was very welcoming and showed us exactly what we needed to fit our requirements She was very knowledgeable and helpful The product we chose... Vis mer


Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Hull

Skrevet av virksomheten

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten


Kontaktopplysninger

  • 5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA, Hull, North Humberside,, Storbritannia

  • 0191 731 3300

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 871)

17 332 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Happy with purchase

Staff really friendly and really knew what they were selling.
Found it a little odd that the price changes depending on the fabric and there is no notification explaining this.
Delivery charge of £129 is extortionate.

16. juli 2026
Vurdert til 5 av 5 stjerner

Poltronesofa Expert Delivery

My new sofa and chair was delivered on the date promised. Communication was first class, several e- mails and text messages kept me up to date with progress of delivery van.
Initial delivery time was 7am to 12noon. Text at 7am informed me they would be here 8am. Perfect.
Furniture arrived, unpacked, then assembled in less than half an hour. Great job 👍

17. juli 2026
Vurdert til 4 av 5 stjerner

Soon after l received sofa and chairs l…

Soon after l received sofa and chairs l noticed faults on sofa and one chair . Disappointed as had been waiting 4 months for delivery. However once l contacted S.C.S. l received an apology and once l sent photo.s of faults as requested l was informed l would be contacted in order for an appt to be made for someone to come and view faults. This has happened and someone is coming next week to do this. I think this was a good response and l am optimistic the problem will be rectified

10. juli 2026
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Svar fra poltronesofà - Hull

Good Afternoon Mr Richardson,

I hope you are well and thank you for your review.

I am so sorry to see that you have come across some issues with your furniture and I can completely understand how disappointing this must be for you, especially after waiting a long time for your delivery.

The technician will be attending tomorrow to take a look over this for you and rest assured that we will look to resolve any concerns as quickly as possible.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

Reclining chair …

Went to have a look for a reclining chair and the staff member showed us a choice of 3 which were all nice and did buy one of them.he was so polite and professional and not pushing for a sale

13. juli 2026
Vurdert til 5 av 5 stjerner

Billy at poltronesofa Hull give us the…

Billy at poltronesofa Hull give us the best advise on which sofa was the most comfortable he explained about the different leather types he showed us the colour swatches,we picked a two seater recliner in blue demin we would definitely recommend Billy to our friends and family.

14. juli 2026
Vurdert til 4 av 5 stjerner

Very pleased with sofa and chair…

Very pleased with sofa and chair delivery guys were excellent only issue was they changed delivery so had to cancel carpet cleaners

11. juli 2026
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Svar fra poltronesofà - Hull

Good Afternoon Brian,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.

I am pleased to see that you are happy with your furniture and had a good experience with the delivery crew.
I am however very sorry that your delivery date was changed, I can completely understand how frustrating this must have been, especially if you had already made arrangements around this. Please accept my apologies for any inconvenience caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

Excellent form purchase to delivery

The guys that delivered my suit were polite professional and very efficient,
The sales lady was also professional polite and not all pushy ,
The sofas themselves are absolutely lovely very well made and fits our room perfectly
All in all a very good product and aftercare from start to finish

12. juli 2026
Vurdert til 4 av 5 stjerner

Amazing customer service

From the lady who served me in store, to the gentleman that delivered the sofa I was very impressed with how professional and polite they were. I’ve had to wait almost 4 months but other than that I’ve received great service

12. juli 2026
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Svar fra poltronesofà - Hull

Good Afternoon Savannah,

I hope you are well and thank you for your review.

I am so pleased to see that you've had a positive experience and were happy with the service received from both the team in store and the delivery crew.
I am sorry that the delivery time was a little longer than you may have hoped for however we hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

Great experience from start to finish

Great experience from start to finish. Went in to the store sales person wasn't pressuring or anything showed us various options that we liked . Chose our sofa quick hassle free sale . Sofa arrived yesterday and my wife said the delivery team were fantastic and really respectful of our home . Will definitely use again for future purposes

12. juli 2026
Vurdert til 1 av 5 stjerner

Brute Force !!!!!!

Sorry to say but our new sofa bed was delivered with brute force and ignorence how no damage was not done to my house and new sofa bed I don't know, we have another sofa on order and its not getting ragged through my house like that one did !!! If my other sofa wasn't already ordered and paid for i wouldn't be buying another from you !!!

10. juli 2026
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Svar fra poltronesofà - Hull

Good Morning Mrs Hirst,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.
We're very sorry to read about your delivery experience and understand why this would be upsetting for you.

This is certainly not the standard of service we expect from our delivery team and are pleased to see that there has not been any damage caused. I also understand why you would have concerns regarding your next delivery, rest assured that I will share your feedback with our Distribution Centre to make them aware.

Please accept my apologies for any upset caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 4 av 5 stjerner

delivery drivers very friendly and…

delivery drivers very friendly and cleared all the packaging

8. juli 2026
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Svar fra poltronesofà - Hull

Good Afternoon Susan,

I hope you are well and thank you for your review.

I have tried to call you today, just to ask if there is anything we could have done differently to achieve a 5* rating. If so we would really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

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