poltronesofà - Chesterfield Anmeldelser 

1 587
TrustScore 4.5 av 5

4,5

Beliggenhet

Bytt filial

Markham Retail Park, Markham Road, S40 1SR Chesterfield, Derbyshire,, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Sofa good, after sales and honesty about real delivery date not do good. Once sale made that's the last contact untill you get a text from delivery contractors. Went to store after 6 weeks for update... Vis mer

Vurdert til 5 av 5 stjerner

Everything was explained about the sofas and choices we had as soon as we arrived. The sales assistant (who's name unfortunately I can't remember), was so helpful. We were left to browse, and when... Vis mer

Vurdert til 5 av 5 stjerner

Excellent and knowledgeable sales lady even when it took me ages to make up my mind so patient and polite . Can't fault delivery service polite and rang me a few times to inform me of delivery time.

Vurdert til 5 av 5 stjerner

Went in Chesterfield shop and looked around with no hassle - lovely lady Claire came and spoke to us regarding sale items etc. Very helpful and polite - Purchased there and then 👍 Thank you


Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Chesterfield

Skrevet av virksomheten

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten


Kontaktopplysninger

  • Markham Retail Park, Markham Road, S40 1SR, Chesterfield, Derbyshire,, Storbritannia

  • 01246 541010

4,5

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(1 587)

15 536 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Poor after sales

Sofa good, after sales and honesty about real delivery date not do good. Once sale made that's the last contact untill you get a text from delivery contractors. Went to store after 6 weeks for update on delivery as sales rep had said sometimes can be ready in 4 weeks. Staff ignored me a played on phones, manager was arsey and said it will be 12 weeks. I would have gone else where if I was told up front it was 12 weeks.

18. juli 2026
Vurdert til 3 av 5 stjerner

The delivery driver and partner were…

The delivery driver and partner were fine, there was no issues with them but one of the chairs has a dent in the seat and an elbow dent on one of the arms, There is a major difference between the 2 chairs that were delivered 1 is fine but the other looks like it may have already been used, we will need someone to come and view this at our home, or we will come into store to discuss this

12. juli 2026
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Svar fra poltronesofà - Chesterfield

Good Morning Stephen,

I hope you are well and thank you for your review.

I am so sorry to see that you have concerns with one of your chairs and apologise that has arrived in this way. I can understand how disappointing this must be for you.

Please raise any issue with our aftercare team on the link below. If you use the option for manufacturing fault on the contact form.
This allows us to obtain all of the relevant information so that we can fully review this and advise on the next steps.

The link that you need is: https://enquiries.scs.co.uk/

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

Excellent

Everything was explained about the sofas and choices we had as soon as we arrived. The sales assistant (who's name unfortunately I can't remember), was so helpful. We were left to browse, and when we found the ideal sofa the process of making the order etc, was simple. Very good customer service.

6. juli 2026
Vurdert til 2 av 5 stjerner

time factor on delivery's when purchasing sale stock

Staff very attentive with us, disappointed with delivery service having to wait 4+ weeks after purchasing sofa +chair+stool

8. juli 2026
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Svar fra poltronesofà - Chesterfield

Good Morning Mrs Hubball,

I hope you are well and thank you for your review.

I am pleased to see that you were happy with the service from the team in store on your recent visit however I am sorry that the delivery lead time is longer than you may have hoped for.
I can understand why this may be disappointing for you and apologise for any inconvenience.

As soon as your furniture is ready the team will reach out regarding your delivery.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 4 av 5 stjerner

We was greeted on entering the store…

We was greeted on entering the store and then left to browse for a while, then the salesman helped us sort out choosing our new sofa and was very knowledgeable, the only downside was they ordered the wrong colour suite which got rectified quickly

8. juli 2026
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Svar fra poltronesofà - Chesterfield

Good Afternoon,

I hope you are well and thank you for your review.

I am very pleased that you had a positive experience with us overall and found the salesman to be helpful on your visit.
I am sorry that the incorrect colour was initially added however I can confirm that this has been amended to the Camelia Anthracite 850 option as requested.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

The delivery staff were helpful made…

The delivery staff were helpful made sure we knew just when to expect their arrival
Put everything where we wanted it placing
Made sure we were happy with everything before they left and knew how to contact them if we had a problem

30. juni 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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