Friendly and helpful

From minute we stepped into store staff were very friendly and helpful

Had to position the sofas ,tidy the wiring and pick up some packaging after the delivery

Good customer service loved the smell when you walked in

Great service staff very helpful

Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse.
We found a sofa on sale that suited us perfectly and it took just a few minutes to purchase. Michael arranged delivery date to suit us even changing the date due to my mistake. Sofa expertly delivered today by Szymon & Ray, lovely guys and no problems installing in our home!
Now we can just sit and enjoy - thank you Poltronesofa - Bromborough 😊

From buying to going through the order process and then waiting for chair to be delivered we have had great communication and the delivery staff were courteous and very tidy.

From the excellent service At the Bromborough store, the delivery information and the most helpful delivery guys, this has been a super experience and the quality of my new sofas is excellent. I couldn't fault the whole experience!

Helped with every step of the process, very clear in communication and very friendly staff within store and delivery team

Friendly , helpful , happy

Arrived about three weeks earlier than expected, which I hoped for.
Came in sections for easier delivery into house.
Delivery chaps were friendly and set up sofas with ease

Mike was excellent, super knowledgeable and went above and beyond to help us decide, without any sales pressure. We made a purchase and can't wait to receive our new sofa

Delivery men very helpful and nice and tidy when they left.

Got given time for delivery 11 15am to 11 45am came at 1 15pm rushed setting up didn't explain workings arms didn't stay up not good experience

Excellent customer services lovely staff at Bromborough Very happy customer here 😊

I received the wrong colour suite I ordered dark grey and received a light grey I was out at the time and my partner took it in and signed for it so I decided to keep it but I'm not happy about it
E Wharton

What i liked most about the Bromborough wirral store was that there was no hard sell and no being followed around the store. On entering the store we were approached by Aaron who gave us a quick rundown of the store and the labelling on all the furniture. He then left is alone until we had chosen the suite we wanted. He was very informative and professional and above all friendly and not pushy at all. Beautiful showroom with very relaxed atmosphere and as I mentioned no hard sell. Highly recommended.

Aaron was very helpful and was not over powering! Was always there to help and guide to what we want ! Good experience