poltronesofà - Aintree Anmeldelser 

2 383
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

Aintree Shopping Park, Topham Drive, L9 5AT Liverpool, Lancashire,, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The friendly and professional staff at your store were exceptional, especially Imogen who helped us throughout our visit. Imogen made sure that my needs were all met. She made sure that I tried many d... Vis mer

Vurdert til 5 av 5 stjerner

We wanted an extra seat to fit into our corner sofa. We were assisted by little Kate again at the Aintree branch. She was courteous, professional and as always patient. She sorted out exactly what we... Vis mer

Vurdert til 5 av 5 stjerner

We visited the Aintree store on the 19/8/26 welcomed and assisted by Imogen, she was very helpful and very patient, also very knowledgeable. She went above and beyond staying later than her finish ti... Vis mer

Vurdert til 4 av 5 stjerner

Great service and informative during ordering at Aintree store. Good communication about where preparation of sofas were up to. Delivery: sofa expected 19/8/26 between 16.55pm/5.20pm. Phone call... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Møbelbutikk

Om poltronesofà - Aintree

Skrevet av virksomheten

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet av virksomheten


Kontaktopplysninger

  • Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, Storbritannia

  • 0191 731 3300

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(2 383)

17 491 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Staff were very experienced in their…

Staff were very experienced in their knowledge and showed us all the different types of furniture, the colours and fabrics

25. april 2026
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Svar fra poltronesofà - Aintree

Ciao Laura,

I hope you are well and thank you for your 4* review.

I have tried to call you this morning. If you have any feedback that you would like to provide, to help us improve and achieve a 5* rating, then please feel free to email us at socialmedia@potronesofa.co.uk.

We would love to hear from you.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 5 av 5 stjerner

Excellent Assistance to Find the Right Sofas

We've been looking for months for a new suite/sofas and had visited SCS an number of times, as well as other stores. We came back after Poltronesofa moved into the store and the new range of furniture gave us some new options. Staff have been helpful along the way, but in Particular KateH has been exceptional in helping us find the suite and options that we needed. She is very knowledgeable and assisted us in many the many aspects of looking for the right sofas. Our order has been placed and are looking forward to our new suite

28. april 2026
Vurdert til 1 av 5 stjerner

Delivery 3 months late

Delivery 3 months late, 1 settee faulty and SCS refused to change it. I would recommend that people avoid SCS if they want good customer service.

28. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra poltronesofà - Aintree

Ciao Mr Newton,

I hope you are well and thank you for your review.

I am very sorry to see that you have rated us as 1* on this occasion. First of all I apologise that there was a delay in your furniture arriving with you and for the concerns that were raised.

As your order details are not included I am unable to locate your information or advise regarding the outcome. I am sorry if this is not what you may have hoped for.

Should you need to discuss further then please contact our aftercare team on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 1 av 5 stjerner

The shop workers where I went shut the…

The shop workers where I went shut the shop 10 minutes early and moaned when I travelled 25 minutes to pay off my couch also the worker said he would give me a discount on the cushions told me to come in on Tuesday or Wednesday lieing to me when he did not work them days because I turned up 10 minutes from close to pay off my couch terrible service would not off me anything for my wasted time and 4 trips to the shop over cushions terrible customer service not happy

30. mars 2026
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Svar fra poltronesofà - Aintree

Ciao Mr Melia,

Thank you for taking the time to leave us your review, I hope you are well.

I am very sorry that you have been disappointed in the service that you have received so far and were expecting a discount to be applied.
Please accept my apologies as I can appreciate that this must have been frustrating for you.

I have passed on your details to the store to take a look.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Vurdert til 4 av 5 stjerner

Poltronesofa Aintree

Had a fantastic experience. The staff were incredibly friendly and helpful, making us feel right at home. We were even given a lovely gift bag on our way out, which was a nice touch. Overall a wonderful experience.

20. april 2026
Vurdert til 5 av 5 stjerner

We were met by Kate

We were met by Kate, very friendly, explained everything in detail, unlike some salespeople at other stores not pushy at all, but able to answer all questions asked, nothing too much trouble and managed to get us a great price on the sofa I dont often personally recommend people but your company should be proud to have a employee like Kate.

23. april 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

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