This was a terrific experience from start to finish: ordering was easy, straightforward, and accommodating to my delivery dates. Customer service was very responsive and helpful. We had the benefit of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am the proud owner of a Salus Sauna Grand Monarch sauna. I worked with Angelle who was terrific to work with and even got to meet the owner Mark. I had trepidation ordering a sauna because I know... Vis mer
Salus Saunas is a brilliant partner. Supportive, timely, reliable, professional and kind. The Salus Team has exceeded every expectation. A great Sauna, and a wonderful experience. If you want to deal... Vis mer
Selskapet har svart
Everything as expected. High quality. Support was first-rate (Mark and the team -- real knowledgeable people reply to email / phone) -- specific construction questions answered professionally. An... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Salus Saunas
Skrevet av virksomheten
Salus Saunas is USA's trusted one-stop shop for premium sauna solutions, bringing over 13 years of industry expertise to help customers transform their homes with the relaxation and health benefits of sauna therapy. We offer a diverse range of high-quality infrared, traditional, and hybrid saunas crafted to fit seamlessly into any indoor or outdoor space. Our commitment to craftsmanship and customer satisfaction means each sauna is designed for long-term wellness and enjoyment, backed by our exceptional customer support.
From the initial purchase to installation and beyond, our team is dedicated to providing a smooth and personalized experience. We offer clear guidance in selecting the ideal sauna for your needs and dependable aftercare to ensure every customer feels confident and supported. Our customer service is available every step of the way, so you can reach out whenever needed for advice or assistance.
At Salus Saunas, we’re more than a sauna retailer; we’re a wellness partner, focused on delivering the best in both product quality and customer care. Discover how sauna therapy can enhance your lifestyle and well-being with Salus Saunas, your trusted source for all things sauna.
Kontaktopplysninger
4,7
Enestående
75 anmeldelser
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Svar fra Salus Saunas
Thank you so much for sharing your positive experience, Chad! We truly appreciate it, and whenever you need anything, we’re always here for you!
Great customer service and an…
Great customer service and an exceptional sauna! I will buy here again
29. april 2025
Svar fra Salus Saunas
Thank you so much for the kind words, Anthony! It's been a real pleasure, and we're excited to have you back as our customer. If there's ever anything else we can help with, just let us know!
The product delivered quickly and very…
The product delivered quickly and very well packaged with zero issues or damages (rare these days). Installation was very simple and quick and we use it every night. Very pleased with our decision to go with Salus Saunas.
24. april 2025
Svar fra Salus Saunas
Thank you for your kind words, Chad! We're thrilled to hear we met your expectations—it means a lot to us. If there's anything else you need, feel free to reach out; we're happy to assist you in any way we can!
Very good quality. Easy to assemble and use!
Overall everything went good on the purchase, delivery, assembly and then use. The Sauna has a lot of power and works really good. Doesn't feel weak like others. Very much enjoy.
31. mars 2025
Svar fra Salus Saunas
Thank you so much for sharing your positive experience, Ryan! We're glad that you're enjoying your sauna, it means a lot to us. We wish you many amazing sauna sessions!
Svar fra Salus Saunas
Thank you for your kind words, Brian! I’m really glad to hear we lived up to your expectations and that everything went smoothly. We truly appreciate your support, and if there’s ever anything else you need, we’re just a message away!
Best purchase ever
Best purchase ever! I am so glad I went with Salus. Their customer service was excellent, and the detailed logistics of my sauna's arrival and the thorough instructions for installation made the experience even better. It was the best decision. 10/10 would recommend!
13. februar 2025
Svar fra Salus Saunas
Thank you for your feedback, Chryssy! We're happy to help you to find the perfect sauna. It means a lot to us that you took the time to share your positive experience. Thank you for choosing us, and if there’s anything else we can do for you, we’re always happy to help!
Svar fra Salus Saunas
Thank you so much for your wonderful review, Zachary! I'm so happy to hear everything went smoothly. We really appreciate you choosing us, and feel free to reach out to us if there's anything we can do for you!
Sam was absolutely amazing
Sam was absolutely amazing. The level of customer service whenever I have a question or concern, is as good as it gets! My health-conscious and very fit son, talked me in to getting the sauna and now my wife and I use it more than he does.
5. februar 2025
Svar fra Salus Saunas
Thank you for your kind review, Dave! I'm thrilled that Sam took great care of you and helped make the process smooth and easy. It means the world to us to be a part of your wellness journey. If there's ever anything we can do for you, don't hesitate to reach out. Thanks again for choosing Salus Saunas!
Multiple missing items from the sauna
Multiple missing items from the sauna, including the metal barrel straps needed to complete the build. Broken door latches and thermometer still have not arrived.
Finally finished the build to have my electrician discover the control model on my Huum drop heater was missing a screw insert (preventing the unit from functioning). It's been 2 months since delivery and I still do not have a functioning sauna. No timeline has been provided for the missing items or broken unit.
20. januar 2025
Svar fra Salus Saunas
Hi Adam,
Thanks for taking the time to share your experience. I’m really sorry to hear about all the issues you’ve encountered, that’s not the experience we want any of our customers to have.
We shipped out the missing and damaged parts as soon as we were notified in order to make things right, and we completely understand how frustrating those delays must’ve been.
As for the heater, that one took longer specifically due to a very uncommon manufacturer defect. The warranty claim process in this case was delayed further by the time it took to receive all the required documentation and verification from your electrician. Manufacturer approval is required before we can take action on our end, and unfortunately, we weren’t able to proceed until that was completed. That said, our team was ready to move forward as soon as we had everything we needed.
We genuinely appreciate your patience through all of this. If anything still isn’t resolved, or if you need further assistance, don’t hesitate to reach out via email—we’re here to help.
The kit was good quality and well done.
The kit was good quality and well done.
I could have used a bit more instructions on how to install door framing but otherwise easy to install
28. januar 2025
Svar fra Salus Saunas
Thank you for your positive review, Chad! I'm glad the kit worked out great for you. It's such an amazing way to elevate your sauna sessions, so it's great to hear that you’re loving it. We appreciate the feedback—and if you ever have any questions or need help down the road, don’t hesitate to reach out. We’re always happy to help!
Expectations met.
Easy to order, prompt delivery as planned, easy assembly, and operation.
7. august 2024
Svar fra Salus Saunas
Thank you for your kind words, Chattie! We're happy to hear that your experience with us met your expectations. Your satisfaction is our priority. Thank you for your trust in our company, we're always here if you ever need anything else!
Salus Saunas are The Gold Standard in Sauna's
Salus Saunas is a brilliant partner. Supportive, timely, reliable, professional and kind. The Salus Team has exceeded every expectation. A great Sauna, and a wonderful experience. If you want to deal with the best, and be well taken care of, look no further than Salus. These folks are the Gold Standard in Sauna's. Gratefully, Jim Walker
4. mars 2025
Svar fra Salus Saunas
Thank you so much for sharing your experience, Jim! It means the world to us to be part of your wellness journey. We're so grateful for your support and kind feedback!
Great customer service!
10. desember 2024
Svar fra Salus Saunas
We are always here and happy to assist! Thank you!
Great finished product, but
Great finished product, but a lot of confusion from shipping multiple items on seperate dates. Very complicated to assemble and it requires an electrician to do some serious additions.
EVA APRIANY is excellent to deal with!
17. januar 2025
Svar fra Salus Saunas
Thank you for your honest feedback, Neil! We're so glad Eva was able to assist you, and we truly appreciated our conversation with you. It’s great to hear you're happy with the final result. We've taken your experience to heart and made improvements to help our process run more smoothly. Thank you so much for helping us grow!
Great customer service and nice product…
15. november 2024
Svar fra Salus Saunas
Thank you for your review, its very much appreciated!
Svar fra Salus Saunas
Thank you for your message and for your past purchase, David! We’re so happy to hear you're still enjoying your sauna and truly appreciate your continued support—and your original review! If you ever need anything, we’re always here to help.
This company is excellent
This company is excellent. The product was great and we had a technical issue with our heater and they helped connect with the manufacturer and get everything fixed. I cannot look. We use the sauna all day and works so well and we are very happy.
1. mars 2024
Svar fra Salus Saunas
Your review is very much appreciated, and we are glad you are enjoying your sauna! We are always a phone call away if you ever have any issues :)
I have posted my review for you a…
I have posted my review for you a couple of times and you have shown it on your website.
24. februar 2025
Svar fra Salus Saunas
Thanks Robert, we really appreciate it from every here at Salus!
100% best sauna in the business
100% best sauna in the business, great quality btw customer service another level we very happy with our NordicII
THANKS TEAM SALUS
25. februar 2025
Svar fra Salus Saunas
Thank you Marco!! We are always here to help and glad you love your sauna!
Exceeds Expectations
Everything as expected. High quality. Support was first-rate (Mark and the team -- real knowledgeable people reply to email / phone) -- specific construction questions answered professionally. And the product (Salus Compass) is top notch (many people have commented on the quality of the wood, windows, doors, benches, etc.).
I have referred Salus to friends, neighbors and family. And they have purchased and recommended to their neighbors, etc. as well.
4. september 2024
Svar fra Salus Saunas
We truly appreciate your review, kind words, and referrals-- it means the world to us!
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