Salus Saunas  Anmeldelser 

75
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This was a terrific experience from start to finish: ordering was easy, straightforward, and accommodating to my delivery dates. Customer service was very responsive and helpful. We had the benefit of... Vis mer

Vurdert til 5 av 5 stjerner

I am the proud owner of a Salus Sauna Grand Monarch sauna. I worked with Angelle who was terrific to work with and even got to meet the owner Mark. I had trepidation ordering a sauna because I know... Vis mer

Vurdert til 5 av 5 stjerner

Salus Saunas is a brilliant partner. Supportive, timely, reliable, professional and kind. The Salus Team has exceeded every expectation. A great Sauna, and a wonderful experience. If you want to deal... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Everything as expected. High quality. Support was first-rate (Mark and the team -- real knowledgeable people reply to email / phone) -- specific construction questions answered professionally. An... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Badstue

Om Salus Saunas

Skrevet av virksomheten

Salus Saunas is USA's trusted one-stop shop for premium sauna solutions, bringing over 13 years of industry expertise to help customers transform their homes with the relaxation and health benefits of sauna therapy. We offer a diverse range of high-quality infrared, traditional, and hybrid saunas crafted to fit seamlessly into any indoor or outdoor space. Our commitment to craftsmanship and customer satisfaction means each sauna is designed for long-term wellness and enjoyment, backed by our exceptional customer support.

From the initial purchase to installation and beyond, our team is dedicated to providing a smooth and personalized experience. We offer clear guidance in selecting the ideal sauna for your needs and dependable aftercare to ensure every customer feels confident and supported. Our customer service is available every step of the way, so you can reach out whenever needed for advice or assistance.

At Salus Saunas, we’re more than a sauna retailer; we’re a wellness partner, focused on delivering the best in both product quality and customer care. Discover how sauna therapy can enhance your lifestyle and well-being with Salus Saunas, your trusted source for all things sauna.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

75 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(75)

32 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Monarch 2-3 Person with HUUM 7.5 heater

Overall very happy with final product!
- Arrived in a timeline manner.
- Customer service helpful
- Monarch is a nice sauna, looks great.
- Built solo in garage, took 15-20 hours to dial in things correctly.
- Huum heater 7.5 KW - this is the best part. (recommended per company 6kw, I was able to get 7.5, which I am grateful for as it heats up quick, holds heat, and exactly what I was looking for with high heat and steams well.
- It actually does get to 230 F not that that is needed, but could never find any reviews on the HUUM with people going for high heat.
- Found local electrician to install subpanel with 40watt, he wired the entire thing from box to control, new outlet for LED, emergency shutoff, heat sensor, and door sensor.

-HUUM 7.5KW Heating times
Starting at 66 F
120 F, 8 mins
140 F, 18 mins
160 F, 24 mins
180 F, 32:37
198 F, 40:05
200 F, 41:15
205 F, 43:00
210 F, 45:20
215 F, 47:52
220 F, 51:00
225 F, 54:05
230 F, 56 mins 22 seconds, pretty solid.

- 2 people is reasonably comfortable on top bench but somewhat tight (one person gets closer to heater, I am 5'10, 185 broader shoulders for reference).
- Not very comfortable for 3 people (2 on top one on bottom - very tight, but can be done, if wanting 3 people this design is small, I would go bigger.)
- Overhead wont be able to stretch fully out. Little tight with stretching room with the small bench in front and the space left between heater (So if looking for good stretching room I would go bigger or deeper model.)
- Cant fully lay out on top bench, but could lay down and bend knees.
- I mostly use for one person and my space limitations I understood these space limitations going in, so for me it works great, but do wish I could stretch a little easier.

- Precision of wood cuts some were off and some wood pieces were warped, requiring modifications to make things fit (which is the reason for 4 stars)
- Instructions pretty straight forward, couple confusing steps that added a few hours in total time.
- Attempted to dial things down to the T with laser leveling etc.
- Door and some of the pieces surrounding door did not allow the perfect fit.
- Door when standing on a flat level surface closed on top, slight opening on bottom (layed it down fully closed, used the hinge adjustment instructions, got it closer, but still was off, checked leveling etc (heats fine and retains heat regardless, but ended up putting some gasket towards bottom). But would say that something was off on the manufacture side (This added the most time to the build time was trying get the door and glass panel walls perfect).

- Service was great, they helped talk to electrician.

- Would I recommend absolutely, I love the final product.
- It's only been 3 weeks. Don't plan on burning out the heater at 230, but had to test it after I had done multiple sessions prior to hopefully break it in.
- Otherwise hoping this thing last for many years and I am pleased!

11. desember 2025
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Svar fra Salus Saunas

Hi Justin!

Thank you for taking the time to share such a detailed and thoughtful review. We’re really glad to hear you’re enjoying the Monarch sauna and that the HUUM heater performance has been a highlight for you.

We truly appreciate your constructive feedback on the build and fit, this is incredibly valuable and has been shared with our production team as we continue to improve.

It’s great to hear that, overall, you’re happy with the final result and would recommend the sauna. Please don’t hesitate to reach out if we can support you moving forward.

Vurdert til 5 av 5 stjerner

Professionalism

Professionalism

8. januar 2026
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Svar fra Salus Saunas

Hi Edvart, thank you! We’re glad our professionalism stood out and appreciate you sharing that with us.

Vurdert til 5 av 5 stjerner

Awesome customer service

George was awesome. Super helpful.

8. januar 2026
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Svar fra Salus Saunas

Hi Mark, thanks so much for the kind words! We’re happy to hear George provided awesome support. We appreciate your feedback.

Vurdert til 4 av 5 stjerner

George at Salas

It was a pleasure dealing with George. He was very prompt in addressing my questions and concerns regarding a sauna that I had purchased some years ago. I needed a new part and shipping was prompt and worry free. Lines were open for communication throughout the entire process. Thank you George!

30. desember 2025
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Svar fra Salus Saunas

Hi Debbie, thank you for the kind words! We’re glad George was able to help and make the process smooth and worry-free. We truly appreciate your trust and are always here if you need anything.

Vurdert til 5 av 5 stjerner

George and his crew at Salus are great

Been a very long road from start to finish with many hiccups but Angelle, Sam and George have been great. George in customer service was unbelievably helpful and delivered exactly what I needed to resolve issues large or small. Sauna is beautiful and works great! Huge thanks go out to George and his crew at Salus

31. desember 2025
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Svar fra Salus Saunas

Hi Joe, thank you for taking the time to share this. it’s great to hear that the team were able to support you every step of the way. Enjoy your beautiful new sauna!

Vurdert til 5 av 5 stjerner

Great sauna!

Easy order and delivery. Easy to set up.

20. november 2025
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Svar fra Salus Saunas

Hi Steven, thank you so much! We’re glad everything from ordering to setup was easy. Enjoy your sauna!

Vurdert til 5 av 5 stjerner

Very helpful

Very helpful. They respond quickly to questions. Orders arrive quickly and in perfect condition.

9. desember 2025
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Svar fra Salus Saunas

Thank you, Geraldine! We’re glad our team could make the process smooth from start to finish. We truly appreciate your trust.

Vurdert til 5 av 5 stjerner

Highly Recommended

Awesome experience start to finish. Their sales, delivery and service teams were top notch. Equally impressive was the quality of advice and product. I chose a complex build/location and the team helped me patiently months before through months after the purchase. And the end product is INCREDIBlE. My family and I have been enjoying our new large outdoor sauna in the snowy northeast almost daily. The experience and result exceeded my lofty expectations.

15. desember 2025
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Svar fra Salus Saunas

Thank you, Tom! We’re so glad our team could support you throughout your build and that your family is enjoying the sauna. It means a lot to hear the experience exceeded your expectations. Enjoy every session!

Vurdert til 5 av 5 stjerner

Que fue buena experiencia que lo…

Que fue buena experiencia que lo recomiendo muchísimo buen servicio

15. desember 2025
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Svar fra Salus Saunas

¡Muchas gracias, Marcos! Nos alegra saber que tu experiencia fue tan positiva. Agradecemos mucho tu recomendación y tu confianza.

Vurdert til 5 av 5 stjerner

Amazing good job

Amazing good job

9. desember 2025
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Svar fra Salus Saunas

Thank you so much, Maaz! We truly appreciate your kind words and are glad you had an amazing experience.

Vurdert til 5 av 5 stjerner

Very responsive and helpful

Very responsive and helpful. Also they followed up to make sure that it got delivered and that everything was in great condition

22. oktober 2025
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Svar fra Salus Saunas

Thank you for the kind words, Brian! Our team’s all about quick replies and solid follow-through. Enjoy every minute in your sauna.

Vurdert til 1 av 5 stjerner

Do NOT order from Salus Sauna

I ordered a sauna from Salus Saunas after receiving written confirmation of stock and delivery. The company later cancelled the order without cause and held my funds . After multiple attempts to resolve the issue, I’ve filed complaints with the BBB and Washington Attorney General.

Consumers deserve transparency and reliability in large wellness purchases. I cannot recommend Salus Saunas based on this experience.

10. oktober 2025
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Svar fra Salus Saunas

Hi Stephen,

We understand this wasn’t the experience you were hoping for. Despite our best efforts including a significant discount, expedited shipping, complimentary white-glove delivery, and ongoing communication, the situation unfortunately escalated beyond what’s acceptable for our team.

While we always value customer feedback, we also have a responsibility to protect our employees and maintain respectful communication. Your order was fully refunded, and we wish you the best moving forward.

Vurdert til 5 av 5 stjerner

Amazing level of service

Amazing level of service, the process was so seamless! Highly recommend!

26. august 2025
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Svar fra Salus Saunas

Thank you so much, Kat! We’re glad to hear the process felt seamless and that you’d recommend us, that means a lot to our team. Enjoy your sauna time!

Vurdert til 5 av 5 stjerner

Found the perfect sauna for my back…

Found the perfect sauna for my back patio at Salus Saunas. The team was incredibly helpful from the sales process through the install answering my endless questions with patience and expertise. The quality and look of the sauna turned out amazing. Better than my lofty expectations. Would highly recommend Salus Saunas to anyone interested.

20. september 2025
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Svar fra Salus Saunas

We really appreciate your kind words, Lina! It’s great to hear our team supported you through each step and that the sauna exceeded expectations. Enjoy every session!

Vurdert til 5 av 5 stjerner

Governor mini

Awesome sauna but even better customer service

22. august 2025
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Svar fra Salus Saunas

Thank you, Harold! We’re glad to hear both the sauna and the service stood out. We truly appreciate your review.

Vurdert til 5 av 5 stjerner

Best sauna experience

The only company I will buy a sauna from! Huge shout out to George , couldn’t have built it without him and his help. From start to finish the company and customer care was top notch. Best sauna I’ve ever used! Highly recommend

11. september 2025
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Svar fra Salus Saunas

Thanks, Colin! We’re so glad your experience was smooth from start to finish. Wishing you plenty of relaxing sessions ahead.

Vurdert til 5 av 5 stjerner

The customer service that received…

The customer service that received thoughtout my entire transaction has been amazing. They are so friendly and accommodating. Thank you. I love our sauna. It has been a hit here at our business.

8. april 2025
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Svar fra Salus Saunas

Thank you for sharing your experience, April! We're so happy to hear you're loving your sauna. If you ever need anything, we're just an email away!

Vurdert til 5 av 5 stjerner

Great Purchase...Love it!!!!!!!!!!!!!!!!!!!

The helpfulness in guiding us to purchase the correct sauna. The gentleman, Mike, that installed the sauna was did a fantastic job. Thank you for sending us his name. Looks great and we love using it. Cheers

5. juni 2025
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Svar fra Salus Saunas

Thank you for the amazing feedback, David! It’s been a pleasure assisting you, and we’re so glad to hear Mike exceeded your expectations. If you ever have any questions, just let us know!

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