Saddles Direct Anmeldelser 

Excellent communication about the order and delivery

Extremely efficient service

Valuation and pick up of saddle was all straight forward, no hassle , very easy to do and now I don't have hassle of trying to sell my saddle .
Great

Exceptional customer service, kept me informed all the way.

Very easy to deal with. Great company to sell saddles with for sure.

Arrived quickly, good quality, very happy

Easy to use web site didn’t overcharge for NI postage, super fast delivery and good quality item. What’s not to like!

Item as described, arrived quickly and was well packaged

I was sent the wrong order, and had already shipped it over abroad so could no longer return it. They were very sorry and understand and gave me a refund. Mistakes happen and was happy with the customer service.

Brill service and very helpful ,will use again

Quick, responsive service.

Overall excellent experience, staff arranged the trial flexibly around my availability.
Saddle we chose was in an almost brand new condition.

This company offers excellent customer service. They respond quickly to queries and are polite and helpful. It is easy to both buy and sell a saddle as there are simple steps to follow on the website. Thoroughly recommend.

Collection and delivery was of a poor standard.

Communication was slow and lacked keeping me informed.

Saddle was not sold and was returned with marks on the saddle.

Quick appointment which was completed with compassion and honesty
Very professional

Overall I found the team at Saddles Direct very helpful and happy to answer any query. They offered a good commission price to sell my saddle and the process was well explained and easy. Thank you Taylor for being so kind and helpful throughout the process! :)

The only slight issue for me was the months of radio silence. I was never updated on the progress of any potential sale and become rather disappointed after a few months of nothing. The one time I did see a picture of my saddle, they were using it for an advertisement on social media selling their own products (girth and leathers) but never actually mentioned the saddle was for sale at all! Personally I thought was rather cheeky when the saddle is with them to be sold not to be used as a prop!

I recently requested the saddle was returned to me and this process was super easy and it arrived in a few days.

Saddles were as described and arrived promptly. Sadly neither fitted but return and refund were also arranged quickly.

Saddle made it from across the ocean to us quickly and in wonderful condition - even better than anticipated. Thank you!!

brilliant saddle fitter - great saddle

Excellent service, very helpful advice given , will definitely use your company again 👍