Saddles Direct Anmeldelser 

423
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Sarah came to check my saddle fit yesterday afternoon . She phoned to say she was on her way and arrived as arranged . Her expertise and manner are both exceptional . She listened to my thoughts as my... Vis mer

Vurdert til 5 av 5 stjerner

Sarah, came out to fit my saddle today and after months of trouble with other fittings from other companies all was resolved. She is really good at her job and a really nice person. to top it all she... Vis mer

Vurdert til 1 av 5 stjerner

Terrible customer service and communication. Requested a valuation at the beginning of July and received a quick response to say couldn’t quote at that time but to reply to their email in 4 week... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been using Sarah at Saddles Direct for nearly 8 years and find her to be Professional, punctual, deeply compassionate and understanding and respectful of my own and my horse’s needs. Sarah is... Vis mer

Informasjon om virksomheten

  1. Salmaker
  2. også i
  3. Hestebutikk
  4. Hesteutstyr

Skrevet av virksomheten

We help riders find the perfect saddle for them, their horse, their riding and their budget. We give riders risk-free ways to sell their saddles quickly and for the best price. We understand the importance of having the right saddle and the difficulty in finding one. So we offer riders the best choice and a personal service, providing friendly, expert guidance to help them find a saddle, and the professional support they need to feel confident that it is right and fits. We offer riders a variety of hassle-free options for selling their saddle and a large audience of potential buyers. We want riders to get more out of riding, spending less time finding or selling their saddle and more time riding in one that’s right.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

423 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(423)

14 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Unfortunately on my order there was an issue with the postage which was out of saddle directs hands but they dealt with the matter efficiently and even sent me out another saddle whilst the sorted out the original order. Doing everything at no extra cost, making sure I had the saddle I needed for the saddle fitter who had already been arranged.

3. februar 2025
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Svar fra Saddles Direct

Hi Nicola,

Thank you so much for your kind feedback! We work as hard as we can to make sure everyone has a positive experience with us whether thats during a fitting, buying a saddle or selling one!

We look forward to helping you again in the future :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service. Really thorough. Claire and Abbey listened to everything I said, were very patient, friendly, professional and knowledgeable.
Highly recommend

6. februar 2025
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Svar fra Saddles Direct

Hi Victoria,

We are so glad you had a positive experience with one Claire and Abbey :) You and Rosa were great!

We look forward to helping you again in the future!

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

A wonderful saddle fitter that gave…

A wonderful saddle fitter that gave honest and genuine advise and ideas. Saddles direct were helpful and prompt

30. januar 2025
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Svar fra Saddles Direct

Hi Sarra,

We are so happy you had a positive experience during your saddle fitting!

We look forward to helping you again in the future :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Great experience

Ordered a grackle bridle after having som trouble finding one with a wide enough neckpiece in Sweden, this one fit great on my stocky Connemara! And love the reins it comes with also.
Also pretty fast shipping to Sweden

4. februar 2025
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Svar fra Saddles Direct

Hi Filippa,

We are so happy to hear you were able to find a bridle! We hope you and your connie enjoy :)

We look forward to helping you again in future!

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Helpful experience

Helpful and knowledgeable and kept us updated regularly

21. januar 2025
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Svar fra Saddles Direct

Hi Judith,

Glad you hear you had a positive experience!

We look forward to helping you again in future :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Extremely impressed with the service

Extremely impressed with the service, support and clear easy instructions that lead to the successful sale of my saddle .
Recommend highly and would not hesitate to use again in the future.
Very satisfied customer !!

30. januar 2025
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Svar fra Saddles Direct

Hi Nicola,

Thank you for your kind feedback! We are so glad we could make your saddle selling experience a positive one :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Amazing quality

I ordered some of the wider stirrup leathers after taking a liking to the big brand ones. After seeing them myself in a local tack shop I wasn't overly keen on the quality.
I ordered the ones from Saddle Direct after reading reviews and I am over the moon.
Amazing quality, beautiful leather and they have eased my niggling knee pain so far!
Will definitely be pointing people in Saddle Direct's direction!

22. januar 2025
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Svar fra Saddles Direct

Hi Jessica,

We are so glad you love our Balance stirrup leathers!

We appreciate your kind feedback and look forward to helping you again in future :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

wide stirrup leathers

Ordered wide stirrup leathers, wasn’t sure which length to buy, Beth helped with a few emails and photos, emailed when they were delivered. Great quality and perfect length, thanks

17. januar 2025
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Svar fra Saddles Direct

Hi Rosemary,

We are so glad you love our Balance stirrup leathers! We will let Beth know she was able to aid in your purchase :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Exceptional Service

Exceptional Service

I ordered a saddle pad which Saddles Direct were unable to fulfill as there were no more at the suppliers. I was telephoned by an extremely helpful associate who was determined that I should receive an appropriate saddle pad for dressage competitions. She offered me an upgrade at the same price as my original order. Extremely knowledgeable, empathetic and facilitating. I received the saddle pad with a lovely note wishing me well in my dressage competing. Absolutely delighted. Many, many thanks. I shall certainly be ordering from Saddles Direct again and will probably now sell a saddle through them.

30. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Saddles Direct

Hi Sue,

We are so glad to hear about how we were able to make your experience with is so positive!

We look forward to helping you again in the future :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Great service

I sent my saddle to this company a few months ago to sell on a commission basis. They made the process easy with instructions how to box my saddle and a courier collected it. They informed me when they had received it and when the advert went live. When it sold I was contacted promptly and payment processed. Very happy as I had previously tried to sell it privately but was worried about getting scammed etc. I would recommend saddles direct

10. januar 2025
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Svar fra Saddles Direct

Hi Mandy,

We are so happy to hear we could make your saddle experience a positive one! (Just how it should be ;)

We look forward to helping you again in future :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Great communication

Great communication. Saddle collected as arranged.

3. januar 2025
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Svar fra Saddles Direct

Hi,

Thank you for leaving your feedback! We are glad we could make your experience a positive one :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Sold my saddle for a decent price with…

Sold my saddle for a decent price with prompt payment. Professional low hassle service!

18. desember 2024
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Svar fra Saddles Direct

Hi Nick,

We are so happy to hear about your positive experience with us!

We look forward to helping you again in future :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Great service

Great Black Friday price for some LeMieux Vector control stirrups plus fast shipping.

2. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Saddles Direct

Hi Jo,

We are so glad you were able to take advantage of our Blackj Friday sales! We hope you enjoy your new stirrups :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Girth purchase

Beth, is amazing very knowledgeable and helpful with my purchase of a girth for my daughters pony. Will definitely recommend this company.

4. desember 2024
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Svar fra Saddles Direct

Hi Shona,

Beth will be very happy to hear she could make your experience so positive! Thank you soo much for leaving such kind feedback.

We look forward to helping you again in the future :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Highly recommended

My first parcel was lost by courier and saddles direct rectified the situation and got me a delivery asap. Really grateful. Customer service was outstanding. Thanks again. Would highly recommend

4. desember 2024
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Svar fra Saddles Direct

Hi Danielle,

Couriers can be tricky sometimes, we deal with it on a daily basis! We are glad we could help rectify the situation for you.

We look forward to helping again in the future :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

Great service

Great service by Suzie and very quick easy to purchase the saddle

9. desember 2024
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Svar fra Saddles Direct

Hi Leanne,

Thank you for sharing your positive experience wiuth Suzie! We will be sure to let her know :)

Best,
Saddles Direct

Vurdert til 5 av 5 stjerner

I had my saddle checked today by Sarah…

I had my saddle checked today by Sarah Parry from "Saddles Direct" and the whole experence was just top notch for both my horse and for myself. Sarah was thorough in her examination of my horses back, shoulder area both from the ground and when ridden.
Her experience was so evident and there were small adjustments that she made that have made a massive difference in both the comfor of my horse when ridden, and on the ground. Sarah spoke about something that I had never been aware of, related to the girth points, the correct ones being the 2nd and 3rd girth straps.
I had been using the 1st and 3rd. Using the 2nd and 3rd freed up the shoulder allowing her to lengthen her stride and to feel much more comfortable. This change was really quite dramatic and this is down to Sarah's expertise, so thankful you Sarah, from me and Cheeky.
See.you in 6 months.

11. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Saddles Direct

Hi Gillian,

We are so happy to hear your fitting with Sarah was a positive experience, we shall be sure to pass on the great feedback to Sarah!

We look forward to helping you again in the future :)

Best,
Saddles Direct

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