Saddles Direct Anmeldelser 

The process for the valuation and sending of the saddle was straightforward and with clear instructions. There was very little contact from them in the next 7 months with only 1 update to say the saddle was on trial.
Once I was advised my saddle had been sold I received the money very quickly. I was happy to pay the commission deducted because it saved me all the hassle of trying to sell it privately.
I would have given 5 stars if there had been regular updates, I almost forgot I’d sent them the saddle!

Selling my saddle through saddles direct was really easy. I sent through photos for a quote, they gave me a price I was happy with and they dealt with the rest. It took all the hassle out of selling and would definitely recommend.

I sent some photos and got offered a price I was happy with . They sent a courier and time to suit me to pick up the saddle. When saddle sold I had a swift payment. I would definitely use saddles direct again !

Quote was just under a third of what they had same saddle for sale, part exchange quote was insulting. Got a quote and payment 3 times the amount and paid £600 less for part exchange on the same new saddle as from saddles direct. No brainer which I took. Got a brand new saddle and px mine and saved over £600 by using another company.
I felt insulted by the ridiculous offer made and felt it was a very unfair deal offer for a saddle sold for £900 was of just over £300! And advertised on their site for a lot more! Look around elsewhere and check your saddles true value before believing this company

Using Saddles Direct to sell my saddle was really easy. I sent through photos of the saddle and they then offered to sell it at a price I was happy with. It was a great and hassle-free way to sell my saddle - no answering loads of questions from potential users, no risk of being scammed, no users changing their minds. Highly recommend and if I was looking to buy, they have a fantastic range at good prices.

Very good experience. Lovely saddle. Unfortunately was damaged in transit by the courier. Saddles Direct were proactive and helpful in that situation and were able to see from my photos what damage had been done. They reduced the price of the saddle due to the damage and the refund was received within a few days. A difficult situation but was handled in a positive and professional manner.

The team at saddles direct have been lovely and very knowledgeable helping me get the right saddle for my new pony.

Easy to deal with. Very helpful

Very pleased with my purchase from Saddles Direct.

Sold my saddle for what I wanted for it and ended up getting exactly what I hoped for. It also sold fairly quickly which was nice! Whenever I emailed to ask for an update or with questions they got straight back to me

A great selling experience thank you.

I'm really happy to endorse Saddles Direct, communication was excellent and they definitely wanted to make sure they got the right price for your saddle, even it took longer and not just sell it quickly. Much appreciated.

I fully recommend the Saddle Direct for selling second hand saddles on behalf of others

I had tried for a while to see my Black County saddle privately and decided to use the services of the Saddle Direct

The service received was great and although it took a while to sell, it eventually did and payment was received via bank transfer

Professional company. Good feedback when I asked for updates. Took 6 months to sell but it was out in trial a lot with the saddlers so excellent coverage. The pick up process was ok but maybe doesn’t update quick enough as I had messages that they were due to pick up again when it had been delivered. I was pleased not to have to reduce the price. Overall great service.

Quick delivery, unfortunately the saddle didn't fit, so they kindly arranged a pickup for return. Quick painless process, however, as well as the courier costs £50, they also charge 3% of the saddles value for returning it. So £95 down, lesson learned.

Very quick dispatch and delivery

Received on time. Quality item and packaged well .

Like the service to begin with but still waiting for my refund?

Been with Saddles direct since 2018 and they have always provided an excellent customer service! Sarah is amazing with my boys and wouldn’t go with anyone else!