Ich bin mit Ihrem Service sehr zufrieden. Dies ist nicht meine erste Bestellung bei Ihnen – ich habe bereits mehrmals bei Ihnen bestellt und war jedes Mal sehr zufrieden. Vielen herzlichen Dank für... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Above all excellent print quality, far better than other print services I have used in the past. Also: Fast service, helpful responses to questions and a very good app for designing photo-books. V... Vis mer
I paid a crazy price for express shipping for a gift for a special occasion and I'm still waiting for my order after not only the express shipping date has passed, but also the standard shipping date... Vis mer
Selskapet har svart
This was my first order with Saal and I am very happy with my choice of using Saal to make my photobooks! Very good quality and my products was delivered several days before expected! I will for... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.
Kontaktopplysninger
4,3
Enestående
213 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
PRESQUE TOUT BON
Nous saluons la rapidité de la réception de notre commande.
Certains grands tirages parfaitement en accord avec nos attentes qualitatives pour la plupart.
Certains avaient une dominante jaune inexistante sur le fichier original
Un Bémol sur les petits tirages dont on aperçoit une trame en fond qui n'existe pas. nous pouvons fournir des photos si besoin. merci
5. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Merci beaucoup pour votre retour. Nous sommes heureux que la rapidité et la qualité de la plupart de vos tirages vous aient satisfait, mais nous sommes désolés d’apprendre les soucis rencontrés sur certains d’entre eux.
Pour que nous puissions vérifier précisément le problème et vous proposer une solution, pourriez-vous s’il vous plaît répondre à notre demande sur Trustpilot ? Cela nous permettra de suivre votre dossier directement.
mauvaise commande
Bonjour
au sujet du colis que je viens de recevoir numéro de commande : SAAL Q05 400 288 346
j'ai commandé 13 tirages de photo en 40x30 brillant , à imprimer individuellement et je reçois 13 tirages de toutes les photos sur la même page
je ne comprends pas
Pouvez vous me refaire ces photos comme je les ai demandées et me les envoyer en colis express car c'est pour une exposition en fin de semaine prochaine
et cela gratuitement bien sûr
mes deux dernières commandes chez vous ont été malheureuses
la 1ere s'est perdue et je ne l'ai reçue qu'au bout d'un mois !!! et celle ci ne correspond pas du tout à ce que j'ai demandé
je vais devoir changer mon jugement et ne plus vous conseiller à des amis des clubs où je suis
pour le livreur , il faudrait marquer sur le colis le nom de l'expéditeur et envoyer un message quand le colis arrive au point de livraison
12. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Nous sommes sincèrement désolés pour cette erreur et comprenons parfaitement l’urgence de votre demande compte tenu de votre exposition.
D’après les informations indiquées, nous allons transmettre immédiatement votre message à notre service client afin qu’ils puissent vérifier la commande et vous proposer la meilleure solution dans les plus brefs délais.
Encore toutes nos excuses pour la gêne occasionnée.
The quality of my photo book is…
The quality of my photo book is incredible and the communication between me and them was incredible.
Thank you
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you for your feedback! 😊 We’re so happy you’re pleased with the quality and our communication.
Super schnell und beste Qualität
Sehr gute Bearbeitungsmöglichkeit im Programm. Schnelle und super gute Arbeit!
17. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Vielen Dank für Ihr tolles Feedback! 😊 Schön zu hören, dass Sie mit den Bearbeitungsmöglichkeiten und der schnellen, hochwertigen Arbeit zufrieden sind.
Damaged pictures
Between 3 and 8 of my pictures are damaged on the corner because of wrong packaging. Can you print them again if I give you their reference ? I will wait for your answer before my next order
You ask me to reply to your Truspilot request but I don't see how to do that
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you for your feedback. We’re really sorry to hear about this. Could you please reply to our Trustpilot request so we can look into it for you?
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Our colleagues already contacted you regarding this issue on September 10th, and we’re currently awaiting your reply via e‑mail so that we can process your complaint.
Please check your inbox (and spam/junk folder just in case) and respond to that e‑mail so we can assist you as soon as possible.
RAPIDITE TIRAGES CORRECTS
23. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Merci pour votre retour ! Heureux de savoir que vos tirages vous conviennent et qu’ils sont arrivés rapidement.
Good quality
Good quality, fair price, quick delivery
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you for your feedback! We’re glad you’re happy with the quality, pricing, and speedy delivery.
Got spam mailed with a voucher - but support was great
Got spammailed with a voucher offer by this company. They promised 50% off (in several emails), only to decline said voucher during checkout.
I am correcting my former 1-star rating, because the support contacted me afterwards and granted the 50% discount in restrospect.
I am still unhappy with how things went first of all, but the service (re-prints of my drawings) is fast and of high quality.
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you for your feedback!
We’re sorry to hear about your experience with the voucher. This is not the way we want our offers to appear. Please reply to our Trustpilot request so we can check your case in detail and clarify what went wrong.
Very good quality of final product, very good value for money.
Very good quality of final product (photo booklet). The application to create the photo booklet is very easy to use and there's selection of layouts. Delivery times as promissed.
18. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you for your kind feedback! We’re happy to hear you’re pleased with the quality, creation process, and timely delivery.
Quality is always great
Quality is always great. Prices are fair. Lots of variety in media. Always fast shipping.
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thanks so much for your kind words! We're glad you enjoy the quality, variety, and speedy delivery. 😊
La qualité est bonne mais mauvaise impression
La qualité des images est magnifique et très qualitatif
Mais malheureusement il y a eu une erreur lors de l’impression, le titre que j’ai mis, et la photo s’est retrouvé tout à la fin du livre et pas au début comme j’avais mis donc malheureusement le livre ne convient pas et impossible de pouvoir faire une réclamation
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Merci pour votre retour et nous sommes vraiment désolés pour cette erreur d’impression. Ce n’est bien sûr pas le résultat attendu. Si vous pouvez répondre à notre demande sur Trustpilot ou passer par notre formulaire de réclamation sur notre site, nous pourrons examiner le problème et trouver une solution ensemble.
https://www.saal-digital.fr/reclamation/
Perfect result
Perfect result, delivery in time and very good customer service
5. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you so much for your kind words! We're delighted you're happy with the result, delivery, and our service.
I am really happy with both the service…
I am really happy with both the service and the product from SAAL Digital.
I used the service for a 45 page wedding album with acrylic first page and leatherette cover.
The colour matching was excellent and the service was really quick, with the book dispatched the same day as uploaded.
The software is reasonably intuitive - but pay close attention to the cutting lines!
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you so much for your wonderful feedback! We're thrilled you're happy with your wedding album and our service.
Very good quality prints
Very good quality prints, very responsive customer support and lots of options available to choose from at competitive prices.
3. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thanks so much for your lovely feedback! Great to hear you’re pleased with the prints, support, and choices.
Excellent quality
Excellent quality, rapid turnaround, very good app
2. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thanks a lot for your feedback! We're happy you’re enjoying the quality, speed, and the app.
Very happy 1st time customer, from Australia
I ordered a professional line photo book, really hoping for photo-print like pages, and I am not disappointed. The quality of this book just what I was hoping for. I'm pleased that I could use images in the Adobe RGB colour space. I found the Mac-based tool excellent for laying out my pages.
Additionally, I live in Australia, outside of your supported zone, but the directions given to me to work with a mail-forwarding company were easy to follow.
This was my first order, and I intend to come back for more.
21. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you so much for your wonderful feedback! We're thrilled the quality met your expectations and that the tools and instructions were helpful. We look forward to making many more photo books for you!
The UI is a bit counter-intuitive
The UI is a little counter-intuitive. It wasn’t easy to get around.
Other than that, I loved the printings, and I thank having found you!
15. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you for your feedback! We appreciate your honesty about the user interface and will take it into consideration for future improvements. We're glad to hear you loved the print quality and are happy you found us!
I love my prints on Metal/Aluminum…
I love my prints on Metal/Aluminum panels.
Maximum resolution and perfect color reproductions.
My large format artworks are shipped to Spain with professional care.
Exceptional customer service.
30. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you so much for your wonderful feedback! We’re delighted to hear you love your metal prints and our service. If you ever need anything else, we’re here for you.
need to improve the soft
need to improve the soft
need to improve the communication
result is fine
2. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Thank you for your feedback! We appreciate your suggestions for improving the software and communication. It’s great to hear that you are happy with the final result. Could you please also respond to our Trustpilot request? This helps us to better track where we can improve and to assist you personally if needed. Thanks in advance!
j'aime le grand choix des formats…
j'aime le grand choix des formats commandable chez vous.
Par contre c'était la première fois que je faisais développer chez vous, et les tirages sont un peu sombres. Il faut que je corrige en travaillant différemetn sur lightroom.
mais je suis quand meme trse satisfait de votre choix de formats et de vos prix
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Saal Digital EU
Merci beaucoup pour votre retour ! Nous sommes heureux que vous appréciiez notre large choix de formats et nos prix. Nous sommes désolés d’apprendre que certains tirages vous semblent un peu sombres. Pour mieux comprendre et suivre ce point, pourriez-vous répondre à notre demande Trustpilot ? Cela nous permettra de localiser votre commande et de voir comment nous pouvons vous aider au mieux. Merci d’avance pour votre collaboration !
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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