Saal Digital EU Anmeldelser 

209
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This was my first order with Saal and I am very happy with my choice of using Saal to make my photobooks! Very good quality and my products was delivered several days before expected! I will for... Vis mer

Vurdert til 1 av 5 stjerner

I paid a crazy price for express shipping for a gift for a special occasion and I'm still waiting for my order after not only the express shipping date has passed, but also the standard shipping date... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great quality and super fast delivery! Can only recommend this. Just love the look and touch of the prints (art line). Furthermore the software does an excellent job of creating and saving project... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Благодарю saal-digital.eu за прекрасное и удобное в использовании приложение для создания волшебного семейного фотоальбома. Легкое в управлении, много дополнительных функций и подсказок. Я создала с... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Fotolaboratorium
  2. Bildefremkalling
  3. Billedservice

Skrevet av virksomheten

We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

209 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(209)

95 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Fake Promo Codes and GDPR issues

Be aware that the promo codes marketed by Saal Digital do not work. I just wasted 4 hours of my life hoping to test a promo product. In the end, I was asked to pay full price.

Furthermore, after deleting your account, your private data, including photos, is not removed from Saal Digital databases.

7. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Saal Digital EU

Thank you for your feedback. We are sorry to hear that you had a frustrating experience. Regarding your data, we would like to assure you that we are more than happy to delete all personal data upon request, and we do not retain any data if requested to be deleted - this is in accordance with the law and our privacy policy. 🙏 Regarding the promotional code, we would love to look into this further for you. Could we kindly ask you to reply to the Trustpilot request you received from us, so that we can follow up and check what happened with the discount? We need a little more information in order to resolve this for you. Thank you for giving us the opportunity to improve! 😊

Vurdert til 5 av 5 stjerner

Quality products

Quality products, excellent service & quick delivery. Have I missed anything? Possibly but you get the point...

20. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor quality and service

I received a print with the image visibly cropped. The printing error was obvious, yet the order was still sent out. For a company that claims to carefully inspect all orders, especially on premium-quality paper, this is extremely disappointing.

What is even more concerning is that I opened a support ticket regarding this printing defect, and 48 hours later I still have not received any response. The customer service has been very poor.

2. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Saal Digital EU

Thank you for your feedback and we sincerely apologize for the disappointing experience! The quality issue you described and the lack of response from our support team is absolutely not acceptable and not the standard we hold ourselves to. We would like to resolve this for you as quickly as possible. Please reply to our Trustpilot request so that our team can follow up with you directly and find the best solution. We are sorry again for the inconvenience!

Vurdert til 4 av 5 stjerner

Cela concerne ma commande de 3 toiles…

Cela concerne ma commande de 3 toiles photo.
La plus grande, 120x80 fut reçue seule, très rapidement, expédiée par transporteur privé.
Emballage carton en parfait état et évidemment, idem pour la toile.
Les 2 autres toiles, 90x60 et 75x50, ont été reçues quelques jours plus tard, livrées en colissimo par la poste française.
État déplorable des cartons d’emballage : un trou large d’une dizaine de cms sur une face et tous les angles écrasés voire arrachés.
Espérant que les cartons avaient malgré tout protégé le contenu, j’ai pris le risque de ne pas refuser les colis, mais j’ai simplement émis des réserves.
Heureusement, les toiles étaient en bon état.
Sinon, je suis satisfait de leur qualité.
Rendu conforme à l’original sur mon écran.
Un seul regret : contrairement aux autres, la toile 90x60 est pliée aux angles sur les côtés verticaux donc latéraux.
On voit ainsi clairement les pliages.
Ce qui n’est pas le cas pour les 2 autres toiles dont les pliages aux angles sont au-dessus et au-dessous.
Enfin, je souhaiterais recevoir vos news letters en français si c’est possible.
Merci !

16. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Saal Digital EU

Merci pour votre retour ! Nous sommes désolés que la réception et l’emballage n’aient pas entièrement répondu à vos attentes, même si nous sommes ravis que la qualité des toiles vous ait satisfait.
Nous vous invitons à répondre à notre demande Trustpilot afin que nous puissions examiner votre cas en détail et le traiter de manière appropriée.
Pour vous abonner à notre newsletter en français, vous pouvez le faire ici : https://www.saal-digital.fr/notification-profile/.

Vurdert til 4 av 5 stjerner

Very good quality

Very good quality, nice and easy way to choose the paper and select the photos. Very fast processing. Price is fair. I am very happy with the result.

3. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Yearly fotobook

I made and ordered a Fotobook with all moments of the last year. It turned out to be quite a big book but even so the quality is impeccable.
Love the paper and the printing quality.

6. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent from the beginning to the end

Everything works great from the beginning to the end. The software is great, the photo books have high quality and (especially this time) the delivery time was excellent. The price is fair for that kind o quality. With vouchers it can turn out to be fine. Highly, highly recommended.

4. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Me esperaba otra cosa

Me esperaba otra cosa. El photobook ha llegado y las hojas no han llegado planas, están arrugadas. Algunas imagenes salen borrosas cuando en el editor salían con buena calidad.

4. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Saal Digital EU

¡Gracias por tu comentario! Lamentamos mucho que el photobook no haya cumplido tus expectativas. Nos encantaría revisar tu caso en detalle y encontrar una solución. ¿Podrías por favor responder a nuestra solicitud de Trustpilot? Así podremos verificar tu pedido y ayudarte de inmediato. Queremos asegurarnos de que quedes satisfecho con tu producto. 😊

Vurdert til 5 av 5 stjerner

Great work guys

Great work guys! I love your products, how simple everything is and how quickly you make high quality products. Im a returning customer and im sure this is jot my last purchase!

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Concern Regarding Black & White Print Output – Order No. 802601200658135

Dear SAAL DIGITAL Support Team,

I am writing to express a serious concern regarding my recent order (Order No. 802601200658135), which included two photo books, one of which was intended to be a Black & White photo book.

Order details of the concerned item:

1 × 21 × 28 Photo Book

Photo paper: Matte

84 pages

SRI project

Intended output: Black & White

While the layout and PDF preview created in your application clearly appeared as Black & White, the final printed book received by my client in France has been produced in grey tones, not true Black & White. Unfortunately, I am not satisfied with the final output, as it does not meet the expected contrast and depth required for a BW photo book.

I understand that I did not provide any additional or special instruction specifying “print as true Black & White.” However, since the entire project was designed and uploaded as a Black & White book, I assumed this would be clearly understood during production.

This issue is of serious concern to me, especially as the book was delivered directly to my client. I would appreciate your guidance on the following points:

How should BW projects be specifically marked or instructed in the future to ensure true Black & White printing?

Are there any recommended settings or workflow steps from my end to avoid this issue going forward?

Please note that my intention is not to place blame, but to clearly understand the correct process so that I can take responsibility and ensure flawless results in future orders.

I look forward to your clarification and support on this matter.

Thank you for your time and understanding.

Kind regards,
K. Prakash

24. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Saal Digital EU

Dear K. Prakash,
Thank you for reaching out regarding order 802601200658135.
We're truly sorry the Black & White photo book didn't meet your expectations. Your complaint has been forwarded to our specialized team, and they will contact you shortly via the email address associated with your order to discuss the issue and clarify the correct workflow for future orders.
In the meantime, we'd appreciate it if you could reply to our Trustpilot review request. Your feedback helps us improve our service.
Thank you for your patience and understanding.

Vurdert til 1 av 5 stjerner

The software was horroble

The software was horroble

25. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Saal Digital EU

We're sorry to hear you had a frustrating experience with our software. Could you please reply to our Trustpilot request so we can look into the specific issues you encountered? Your feedback is really valuable and helps us improve!

Vurdert til 4 av 5 stjerner

Idea for your website

Maybe make a 3D model when someone puts a photo on a cussion, then you can see better how it would turn out te be on as cussion.
And if you recommend different types of fabric for cussions, maybe also show like a 3D model to really see the difference. Besides that great print and had no problem with the delivery!

19. januar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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