There was an issue with a finished printed order where the artwork had reduced in size. We ended up dealing with Steph Ferrari in the studio department and she assisted us to try and discover what the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have used Route 1 for years and have never been let down. For the first time ever, there was a delay with my order due to a foiling part needing to be replaced (these things happen), and the print w... Vis mer
Selskapet har svart
Used the wrong template for a new purchase and had thought to use a local printer to resolve it but sales put me through to the designers (totally different personalities designers, a real can-do atti... Vis mer
Selskapet har svart
Route 1 are fantastic company to deal with. As a printer & broker, I rely on fast, informed & helpful people when dealing with all aspects of the print process. R1 are by far the best when it comes... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Route 1 Print
Opplysningene stammer fra ulike eksterne kilder
Route 1 Print is a trade printer that aims to offer more than just high quality, low-cost print to resellers. We view ourselves as partners with our customers and strive to add value through making the process of buying and selling print simple, stress free and timely while ensuring we do all we can to provide our customers with the right tools to make their business profitable.
Here's is what makes us tick:
- Instant Online Proofing
- White Label Packaging
- Free Delivery
- 1 hour or less email response times
- Accessible client support Mon-Fri
Route1Print has been certified to ISO 9001:2008 (Quality Management) & ISO 14001:2004 (Environmental Management)
Skrevet av virksomheten
Kontaktopplysninger
Unit A Brookfields Park, Manvers Way, S63 5DR, Manvers Way, Rotherham, Storbritannia
- 01142945026
- sales@route1print.co.uk
- www.route1print.co.uk
4,8
Enestående
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The Customer Service team are the USP!
LOVE the Customer Service team at Route1Print, they're brilliant at resolving issues and helping you through the order process or with general enquiries. I had an internal problem with an order I'd placed meaning I was going to lose what I'd paid altogether, but Elina called and offered me a solution that saved me a lot of headache and money. It's not the first time Elina has helped me with an issue, and her friendly warmth is a big plus factor. It's actually the customer service that keeps me reordering with R1P over any other supplier.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Hall Creative,
Thank you so much for such a lovely review! It was a pleasure to help you get that order sorted. I’m just really glad we could find a solution that saved the day (and the budget!).
Knowing that our support is the reason you keep coming back to Route1 means the world to me and the rest of the team. We’ll always be here whenever you need a hand with a tricky order or just a general enquiry.
Looking forward to working with you on the next one!
Thanks
Elina
Beth
Beth - has matched us with attention and making sure all is good for our print order : )
27. mars 2026
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Svar fra Route 1 Print
Hi James,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Beth
I had an artwork proofing problem
I had an artwork proofing problem, so I phoned the studio a few times and spoke to Steph. She was very helpful on both occasions and personally sent me the artwork to approve. Very helpful, thank you Steph!
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Simon,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Steph
As usual Route1print are the most…
As usual Route1print are the most understanding and helpful supplier I have ever used. If ever (very rarely) there is a problem, they always are very fair and are always available to discuss and come up with a solution.
Thank you Route1print!! and Bex in particular!!
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Mark,
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Bex
Hannah was an absolute star on the…
Hannah was an absolute star on the artwork team! Always answers with enthusiasm and a can-do attitude. She was incredibly helpful and always quick to respond,
Thank you Michael Nicholas - Friars Print
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Mike,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Hannah
Thank you Elina
Elina was very helpful in handling our order for a customer who needed booklets printed for an event.
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Dominic,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Elina
fast and professional service
Hannah always provides a fast and professional service. I have always been impressed with the service given by Route one print
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Halit,
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Hannah
Quality from start to finish.
Quality from start to finish.
I've used Route 1 for many years now and very happy with their Quality, speed and price.
Their customer care team are always on hand if something doesn't quite go as planned and iron out any issues without delay and give the reassurance of a quality product being shipped to valuable clients.
Many thanks to Shale today!
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Mike!
Thank you so much for the 5-star feedback! We always aim for perfection, but when those rare hiccups do happen, our priority is making sure they don't impact your deadline.
I’m really pleased to hear that the reprint reached you in time for your project. We know how much your clients rely on you, and we’re glad we could help make a stressful situation much easier. We look forward to seeing your next order on the press!
Thanks
Shale
Excellent service as usual from Route 1 Print
I had an issue with a print job, which is unusal for Route1, it was resolved very quickly, reprinted, sent out and still I met my deadline. Thanks Shale, you made a painful situation a lot easier :]
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Ellen,
Thank you so much for the kind words! I’m really glad I could help turn that situation around for you.
We know that even when issues are rare, they can be stressful when you have a deadline looming. Getting that reprint out to you quickly so you could still meet your target is exactly what we aim for. It was a pleasure to help make it a bit easier for you!
Thanks
Shale
Artwork/proof enquiry handled superbly
After uploading artwork and being unsure of the proof's accuracy I email the artwork dept at Route1Print. Hannah replied to my artwork query in an extremely clear way leaving no doubt in my mind the artwork I'd uploaded would be printed correctly and as intended.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Tim,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Hannah
Very happy with Elina and her help with…
Very happy with Elina and her help with our order.
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi there!
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Elina
5* through and through
Just placed my second order with R1Print. Nothing but good things to say.
Looked after from beginning to end by Dave C and Hannah. All my questions, queries and worries sorted out in a helpful and courteous way.
The quality of the print, speed of turnaround and customer service is all 5*.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Tom,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Dave & Hannah
Had a problem - Sorted
Had a problem with a folding issue - Emily sorted it out with 2 emails, and gave good advice as well.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Alan,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Emily
Bex in the artwork team was super…
Bex in the artwork team was super helpful when my proof wasn't displaying correctly. My clients are always happy with the quality and cost of printed items from Route 1 Print.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi!
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Bex
Honest and very helpful
Honest and very helpful, thank you Bex
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Simon,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Bex
Elina was amazing
Elina was amazing, she helped sort out a problem the client created to got the job in on time at no extra cost!
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Peter!
Thank you so much for the wonderful feedback! I’m really glad I could jump in and help get that order across the line for you.
We know that deadlines can be tight, so being able to solve those little hiccups and get your job delivered on time is exactly what we’re here for. It was a pleasure helping you out, and I look forward to working on your next project with you!
Thanks
Elina
The Route 1 Team always provide an…
The Route 1 Team always provide an excellent service from start to finish. Their customer service and print quality are first-class.
One suggestion which could be helpful is to have a text message to say if there are any issues or updates with the artwork, if and when they arise, especially when you're not able to view emails.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Paul,
Thank you for the fantastic review!
We're delighted to hear that you’re happy with the service and print quality from the team. We also really appreciate the suggestion about SMS updates for artwork issues; it's a great idea, especially when you're away from emails. We'll be sure to pass this on to our development team to explore.
Thanks again for your support! 😊
Sharon
Route 1 are fantastic
Route 1 are fantastic company to deal with.
As a printer & broker, I rely on fast, informed & helpful people when dealing with all aspects of the print process. R1 are by far the best when it comes to dealing with print issues, which although rare, can happen & other trade printers often find any excuse as to why it's not for them to help or find the solution. Customer service & the Artwork team @ R1 will always be a huge asset to their clients, well done all.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi there!
Thank you so much for such a brilliant review! As a printer and broker ourselves, we know exactly how much pressure you're under to deliver for your own clients, so hearing that we are your go-to for speed and solutions means a lot to us.
We truly believe that how a company handles those rare hiccups is what sets them apart, so it’s great to know our Artwork and CS teams are providing the support you need to stay confident. We’ll be sure to pass your well done onto the whole team!
Thanks
Sharon
Every time I've had a question or…
Every time I've had a question or concern, Route1Print's customer service team put me at ease. This (and the quality, obvs) is one of the reasons that we've sent many dozens of print jobs their way.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Rhys,
Thank you so much for the glowing review. It’s fantastic to hear that our team has been able to put you at ease over the years; building that trust is exactly what we strive for.
We love hearing that the print quality is hitting the mark for your jobs, too! Sending dozens of projects our way is the ultimate compliment, and we truly appreciate your continued loyalty. We look forward to seeing the next one on the press!
Thanks
Sharon
Amazing trade supplier.
Amazing trade supplier.
Very helpful at each stage of the process.
Bex, Emily and the rest of the team are top notch!
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Route 1 Print
Hi Ben,
Thanks for taking the time to leave a 5* review, it was our pleasure to assist with your query!
If there's anything else you need please just let us know 😊
Thanks Bex & Emily
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