Route 1 Print Anmeldelser 

Thanks Hannah & Bex in the artwork team - always helpful and always come up trumps! Great service again.

Recently made an order after nearly two years of inactyivity. Must say the technology in uploading artwork and payment is much improved.

Super helpful staff directed my enquiry to the appropriate department who helped me to troubleshoot my pre-press problem, thank you so much

Great help and service from Beth and all the team at Route 1. Any problem files are sorted without any hassle with this high quality company we have been using since 2012

Beth has sorted the job again.
Whatever problems we have, the Route 1 print artwork team never let us down!

Service is always so good here. I had a small issue, all my doing and once again they solved it quickly and easily. My order also arrived early which was perfect. Beth helped me through the whole issue and she was so kind and made the whole problem go away. Fantastic service, thank you Route 1 and thank you Beth

The same small job, just 200 copies, with a promised and paid for 24 hour schedule - failed to be despatched for four days running until I had to print it elsewhere and drive it to my client on the day they were required at great personal expense. I won't be using Route 1 Print again and will be recommending others with any kind of deadline at all don't either.

I have used Route 1 for years and have never been let down. For the first time ever, there was a delay with my order due to a foiling part needing to be replaced (these things happen), and the print wasn't going to arrive in time for an event. I contacted support and dealt with Shale who was amazing in getting the issue resolved and we managed to get the same items re-printed without the foil and scheduled for delivery in time for the event.

Had a slight issue uploading some artwork. I was looked after by Elisa Dunn who was a great help and sorted the issue promptly.

Excellent communication and customer service today from Hannah Wilson @ Route1 Print

Used the wrong template for a new purchase and had thought to use a local printer to resolve it but sales put me through to the designers (totally different personalities designers, a real can-do attitude). Beth H saw my file and said it was easily transferable so I stayed with Route1Print. If my new venture takes off it would be large volumes for the printer so she's a keeper!

Elisa came back to me very quickly and told me the proof would be with me very soon. Perfect!!!

Bex and all the others in Artwork are fantastic ,

Hannah was terrific today at resolving my artwork issues.
Great Service.
Great supplier.

Hannah in the Studio Team - absolute Diamond - really helped us get a large label order proofed & sorted really efficently . many thanks

Would leave 0 stars if I could!
My latest job was a disaster from start to finish.
Had problems uploading artwork for brochures, as tool didn't function properly.
On Friday we received only half of the business cards we ordered and got somebody else's brochures!
Managed to arrange a same day re-order for the brochures and was assured these would be sent out on an upgraded Saturday pre-noon delivery.
It's Saturday morning and DPD are showing Tuesday delivery. Monday is a bank holiday and that's when the conference is taking place that the business cards and brochures were needed for.
I've spoken to DPD and they confirm they do not have either package, even though the Route1 website shows both items as 'Despatched'.
Having messed up with the wrong delivery, it's a real shame that nobody at Route1 owned this problem to ensure the products went out as promised.
I have an exceedingly unhappy customer and it's been a massive waste of money.
Very unimpressed.

Beth was most helpful and knowable; she put I mind at ease