Schlechte Mikrofone und 30€ insgesamt für Rückgabe zu zahlen ist ein Skandal bei anderen Online Shops muss ich das nicht machen.
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Se hva andre synes
Very happy about my condenser mic - falls right into the prosumer category I like to call myself :D
Ich verwende seit Jahren Røde Produkte (VideoMic NTG, Wireless Pro, Wireless GO II, VideoMic GO II, etc.) und bin super Zufrieden. Ich hatte zwei mal kleinere Probleme und hier hat mir der Support sof... Vis mer
I own a small studio and a few of my microphones broke during storm dennis. I contacted rode's support team about this and they started accusing me of being fraudulent and said that they would refer m... Vis mer
Very happy about my condenser mic
Very happy about my condenser mic - falls right into the prosumer category I like to call myself :D
30€ für Rückgabe
Schlechte Mikrofone und 30€ insgesamt für Rückgabe zu zahlen ist ein Skandal bei anderen Online Shops muss ich das nicht machen.
I wanted to return a rode pod mic I…
I wanted to return a rode pod mic I bought and they didn’t let me even though it’s been less then 2 days and I’m pretty sure you can return it before the 2 day warranty and I tried to return it the first day and they wouldn’t let me because they scammed me saying “this isn’t the product we sent you” even tho it is the product we also had proof but they didn’t want us to show the proof because they are scammers.
Poor Customer service
I tried to buy a windshield for my RØDE Lavalier II, but it’s not available on your website. There are only foams listed for the original Lavalier, and it’s not clearly mentioned that they’re incompatible with the Lavalier II. Since there are no specific foams for the Lavalier II, I assumed they were universal — which seemed logical. Now I realize they’re not, and I have to return the item at my own expense, even though the website wasn’t very clear about it.
I lost a screw but not my marbles
I lost a screw (my fault) and customer support was outstanding in getting me a replacement (SM6). Simply fantastic. THANK YOU.
Über ein Monat Lieferzeit und dann keine Rücksendung möglich
Ich habe ein Mikrofon bestellt, und es hat über einen Monat gedauert, bis sie es verschickt haben. Jetzt ist es endlich angekommen, aber ich möchte es zurücksenden. Leider erlauben sie mir das nicht, weil die 30-Tage-Frist für die Rücksendung bereits abgelaufen ist. Das finde ich ziemlich unfair und respektlos!
Bestes Mikrofon jemals!
Ich habe mir ein rode nt 1 5th Generation geholt, da ich keinen bock mehr auf billig Mikros hatte. Dazu gab's noch den rode psa1+ und ich muss nur eins zu den zwei Sachen sagen:
Top Top Top Top Top! Kommen wir erstmal zu dem arm: Der arm hält das mit spinne etwas schwerere mikro ohne Probleme und ohne nach unten zu gehen. Beim bewegen hört man nichts und der arm sieht sehr schick aus.
Zum Mikrofon:
Mein Kumpel besitzt das Rode nt 1 a und der ist davon begeistert. Und ich habe mir jetzt das Rode nt 1 5th Generation und bin ebenfalls nur eins: Begeistert. Der Ton ist sehr gut bei Gesang, gittare und akustik Aufnahmen. Die spinne und der Popfilter(alles in schwarz) passen perfekt zu dem Arm und so sieht mein setup viel schöner aus. Das eingebaute audiointerface ist echt top und ich kann mit einem externen audiointerface via xlr keinen unterschied Hören. Ich empfehle das mikro jedem! Es ist besser einmal mehr Geld in die Hand zu nehmen als mehrmals weniger. Gerne wieder!
Die Mikrofone taugen nichts
Die angebotenen Apps fuer Mikrofone taugen nichts, in der Play-App. Zu viel Werbung und kompliziert.
Never received the product I bought
Never received the product I bought, never received an email follow-up, tracking, and their customer support won't help, even though I was charged. They keep saying they "sent the emails on their end" but I never got anything. Have to go to my bank. Real bummer
Top Mics & toller Support
Ich verwende seit Jahren Røde Produkte (VideoMic NTG, Wireless Pro, Wireless GO II, VideoMic GO II, etc.) und bin super Zufrieden. Ich hatte zwei mal kleinere Probleme und hier hat mir der Support soft weiter geholfen und auch Reparaturen durchgeführt. Ich würde immer wieder zu Rode Mics greifen für all meine Content Creator needs.
Shady marketing scheme
Shady marketing scheme. When you search for rode wireless microphone, first link comes to wireless transmitter, so I went ahead and purchased it, when I got it it says it requires receiver to work, like what kind of scheme is this. Imagine buying a car, and then they tell you actually need to buy engine separately. But this is not whole thing, so i write to and the guy there tells me there is no receivers sold separately and he recommends me to buy whole kit on top of what I bought. And what am I to do with transmitter that I have? Request#637328
How is beginner supposed to know this information, I have no clue, I had microphones bought before, and they never required anything extra, including Rode microphones.
Beautiful equipment, great advice
Update
Rode secured my lifetime trust as a customer of their products by solving my technical query and which did away with the requirement of having to send my equipment away for repairs. Outstanding service, with staff who know their products, and the best equipment in their line of industry.
Update
Rode by arrangement over email, phoned me from their UK office and gave me tailored advice as to equipment and since then I have purchased items ready to get going with my work again.
The technical hitch hasn't been explained yet, though that wasn't what the call was about, and so Rode could still do with following up the matter with their head-office in Australia.
Old Review (was four-stars)
I bought a Rode mic - an NT1 5th Gen - via GAK and it sounded as nice I could have wished for and looked cool, too (I bought the black version), only the USB-plug-in aspect which omits the requirement of an audio-interface as the mic plugs straight into the PC, requires latency settings, because otherwise, due to the lack of audio-interface, you can hear your own voice (delayed by a few seconds, like an echo) while recording, and these settings rely on a specific driver which wasn't allowing for the use of headphones.
GAK didn't know the answer and I was running out of the duration given for returns, and so I was forced to send it back without being sure that there was not some setting somewhere I had missed.
During this time and after, I had contacted Rode with the same question and despite having been given ideas as to what the problem might be and instructions on how to go about making those changes, was never actually provided with the solution and meaning that I never found out what the problem is. The last email from Rode consisted of being told that the driver for said-function doesn't work on all PCs...
This doesn't make much sense. I own a Lenovo six-core twelve-thread modern workhorse running Win 11 Pro - the latest operating-system.
Don't get me wrong, I love Rode equipment - everything about their microphones and presentation is deluxe and for the price-range there is nothing better out there - and yet there is sometimes a lack of information presented when products (across all industries) are advertised (I found this when researching which computer to buy) and am concerned that this dream-mic, which I like because I actually sound like me in the recordings rather than an assimilated version, has not been fully developed for modern PCs running the latest Windows operating-system. That can be the only answer.
Being left with a remaining question-mark is precisely why I have only given three-stars - customers shouldn't be left wondering why Rode's equipment doesn't work in some instances! While it has to be said, maybe the problem is Windows (after all, Affinity Suite crashes all the time when run on this OS). There seem to be innumerable incompatibility issues between modern equipment and software, and Windows. My hurdle, is that the whole saga is costing both time and money.
J'ai acheté 2 micros chez eux et leur…
J'ai acheté 2 micros chez eux et leur nouveau pieds récemment. Rien à dire si ce n'est pas la direction de prise du son des micros. 👍🏼
These are great WHEN THEY WORK which is…
These are great WHEN THEY WORK which is rare. The app with the phone is terrible and it’s constantly disappointing. I wish I had gotten a $40 pair on Amazon.
Headphones fault
Had a set of Rode Headphones recently that developed a fault.
Customer Services bent over backwards to help and sorted my problem FAST.
Many thanks to all staff at Rode who sorted this.
Happy Once Again!!! Many thanks guys.
I would say terrible customer support…
I would say terrible customer support if there where one at all. No responses to any messages and this is from a customer who has two Rode products. What a mistake this was.
Incredible company
Incredible company - clear communication - great warranty and repair service - fantastic products.
DON’T EXPECT HELP WHEN YOUR PRODUCT HAS A FAULT
I have had my USB microphone for around three years and I haven’t used it very much until recently – I’m now experiencing a hardware fault – and I noticed a lot of people online are experiencing the same issues as myself – I wrote to the head office who then put me in touch with another division who have told me there is nothing they can do – again I wrote to head office and no response – needless to say I won’t be dealing with this company ever again and will select a different make of microphone for my recording work – very disappointing
I just wanted to take the time to thank…
I just wanted to take the time to thank RODE for their service. I got a brand new RODE mic in the mail yesterday which I was not expecting at all after 2 years of (ab)use of the old one.
I didn't even request a new mic. I was just hoping to get it repaired! But you guys just replaced it! THAT's service.
Thanks again
Customer service consists of phone tag…
Customer service consists of phone tag with call backs lagging by 2 days in response time.
You have to leave a vmail and they call you back at a random time days later. Never spoke with a person. Got what I needed on my own on youtube.
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