I had an excellent experience buying a sofa thanks to Federica! She was very inviting and friendly but also professional, knowledgeable, and genuinely helpful without being pushy. She took the... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Jeremy (Finchley Road) was excellent and gave us superb advice on the sofas that we were looking to purchase. We’re very happy with the level of service we received and would highly recommend Roche B... Vis mer
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There's no need to talk about the design, but the service is exceptional.
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I’m have been your client in the past when creating my new home in Hampsted in 80 th… after downsizing I bought one important piece and some chairs …..very recently I called on your store that is movi... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
French editor and international leader in high end furniture. Furniture and designer sofas, lighting, and decorative accessories. Customised services.
Kontaktopplysninger
Finchley Road 321-339, NW3 6EP, London, England, Storbritannia
- +44 207 3178828
4,5
Enestående
38 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Roche Bobois - London - Hampstead 2
Dear Uriel, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
The team are always helpful and Jeremy…
The team are always helpful and Jeremy gives great attention and is always available to answer questions and assist us with our several purchases over the last several months
16. juli 2026
Svar fra Roche Bobois - London - Hampstead 2
Hello, we are pleased to hear of your visit to our Hampstead showroom and that Jeremy was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
Good advice and help
Good advice, help and responsiveness. Am very grateful to Junu for her support in selecting the furniture!
12. juli 2026
Svar fra Roche Bobois - London - Hampstead 2
Hello Irina, we are pleased to hear of your visit to our Hampstead showroom and that Junu was able to meet all of your expectations. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
Excellent customer service from Jeremy (Finchley Rd)
Jeremy (Finchley Road) was excellent and gave us superb advice on the sofas that we were looking to purchase. We’re very happy with the level of service we received and would highly recommend Roche Bobois and Jeremy in particular.
10. mai 2026
Svar fra Roche Bobois - London - Hampstead 2
Dear Jon, we are pleased to hear of your visit to our Hampstead showroom and that Jeremy was able to meet all of your expectations. We hope you enjoy your new Roche Bobois sofas!
Sincerely, Roche Bobois Management Team.
Both Frederica and Razam were very…
Both Frederica and Razam were very professional and made the whole process very smooth for us. Would highly recommend.
1. april 2026
Svar fra Roche Bobois - London - Hampstead 2
Dear Marc, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations.
Sincerely, Roche Bobois Management Team.
The product was wonderful but expensive…everything else a bit woeful
The product was wonderful but expensive - close to UKP 5,000 for an armchair, even with a hefty discount. The service post sales just awful. The delivery lackluster - no product wrapping and it looked as if a return was sent to me.
The response below says it was a clearance item and sold as is. I was never told that till now or whatever that means!! I honestly thought it was used or returned! I do feel a bit deprived!
14. juli 2025
Svar fra Roche Bobois - London - Hampstead 2
Hello, thank you for your feedback. We are glad you are happy with the product. The armchair was a clearance item, sold as seen. We were pleased to assist you again when you purchased another armchair recently. We are sorry that aspects of the service and delivery did not meet your expectations and will take your comments on board.
Sincerely, Roche Bobois Management Team.
Svar fra Roche Bobois - London - Hampstead 2
Hello Jenifer, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations!
Sincerely, Roche Bobois Management Team.
Great products and fantastic customer…
Great products and fantastic customer service and experience
25. oktober 2025
Svar fra Roche Bobois - London - Hampstead 2
Hello, thank you for your feedback on our Finchley showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Svar fra Roche Bobois - London - Hampstead 2
Dear Anna, we are so happy to hear of your enjoyable experience at our Hampstead showroom. We take pride in our customer service and appreciate your feedback.
Sincerely, Roche Bobois Management Team.
Svar fra Roche Bobois - London - Hampstead 2
Hello Anastasia, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Was looked after very well
Was looked after very well!
He was friendly and helpful
30. september 2025
Svar fra Roche Bobois - London - Hampstead 2
Hello, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Svar fra Roche Bobois - London - Hampstead 2
Hello, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations!
Sincerely, Roche Bobois Management Team.
Attentive staff.
The staff were very helpful, especially given how busy the showroom was!
10. september 2025
Svar fra Roche Bobois - London - Hampstead 2
Dear Robert, we are truly sorry that your experience at our Hampstead showroom did not meet expectations. Your feedback has been shared with the team so we can improve. We value your comments and hope to welcome you again soon to provide the level of service you deserve.
Sincerely, Roche Bobois Management Team.
I placed order on furniture and was…
I placed order on furniture and was delivered than I came back to showroom and ordered pair of sofas a coffee table and a dinning table sales lady told me by tomorrow will send you invoice and will set delivery and export prices I said should I pay they said no will send you invoice tomorrow next day did not receive email or call so I can following day and to my shocking that they sold the furniture I booked even store had a credit note from my side … very disappointing in store handling
Aref Alzarooni
4. september 2025
Svar fra Roche Bobois - London - Hampstead 2
Dear Aref, we regret that your experience did not meet your expectations. We have been reviewing your case. Please note that orders are only confirmed once the contract has been signed. Available credit does not automatically reserve products. We apologise for any confusion and remain at your disposal to assist you with future purchases.
Sincerely, Roche Bobois Management Team.
Really helpful staff and having been a…
Really helpful staff and having been a customer for some 23 years the furniture is long lasting and excellent quality
2. september 2025
Svar fra Roche Bobois - London - Hampstead 2
Dear Anita, we are pleased to hear of your visit to our Hampstead showroom and that our sales team was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Bought my Sofa in a sale and was told…
Bought my Sofa in a sale and was told there is no warranty
Bought on the 19th August and Ive had to chase delivery
Experience is not what I expected
Also sofa comes with a remote what ch I asked could I get a spare - no answer
23. august 2025
Svar fra Roche Bobois - London - Hampstead 2
Dear John, thank you for your feedback. We apologize that your experience did not meet expectations. We have delivered your order and provided the remote, and hope everything is in order.
We appreciate your patience and remain at your disposal should you require any further assistance.
Sincerely, Roche Bobois Management Team.
Once again great people to deal with…
Once again great people to deal with both in the show room and the warehouse
14. august 2025
Svar fra Roche Bobois - London - Hampstead 2
Dear Jonathan, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Great product and great service
Great product and great service! The team was very helpful with the purchase and I also got a quicker than expected delivery. A+++
10. august 2025
Svar fra Roche Bobois - London - Hampstead 2
Hello, we are so happy to hear of your enjoyable experience at our Hamptead showroom. We take pride in our customer service and appreciate your feedback. We hope you enjoy your new Roche Bobois pieces!
Sincerely, Roche Bobois Management Team.
Svar fra Roche Bobois - London - Hampstead 2
Hello, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Thank you Juni and the team at Finchley Rd
I’m have been your client in the past when creating my new home in Hampsted in 80 th… after downsizing I bought one important piece and some chairs …..very recently I called on your store that is moving and found fantastic discounts …. Thinking ahead , I will be moving again, I decided that it will make sense to change the existing carpet …. Impulsively I bought one that I saw suitable for the future and the current situation ….. on arrival home I realized that it is not suitable at all to be used now and as I have no facility to store ..,. I asked your lovely sales woman to cancel the order …. I did not read the very small print of your service terms ….and felt very helpless …. To my delight after her negotiating on my behalf with the manager the store allowed my cancellation only one hour after purchase ….. thank you again Juni ? Spelling …… you have guaranteed my continued custom in the future 💖
1. august 2025
Svar fra Roche Bobois - London - Hampstead 2
Dear Ewa, we are so happy to hear of your enjoyable experience at our Hampstead showroom. We take pride in our customer service and appreciate your feedback.
Sincerely, Roche Bobois Management Team.
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