Roamingmood Anmeldelser 

324
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... Vis mer

Vurdert til 5 av 5 stjerner

the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la f... Vis mer

Vurdert til 1 av 5 stjerner

If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his... Vis mer

Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

324 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(324)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

This was a great experience.

This was a great experience..
Mr Steve, booked our flights and was Pretty good deal.. he is extremely nice while answering all questions patiently. Whenever I wanted to talk I did email and he called immediately and answered all questions again.
Thank you Steve and team.

12. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Lenny Helped

I received prompt assistance and my e-ticket was mailed to me in less than 24 hours after the first contact was made. The agent who assisted in the purchase was courteous, friendly and very helpful.

10. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Have fun in jail

If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (according to online, you operate out if an African hair design studio, next door to a tattoo parlor in the Bronx. According to the BBB, you don't even exist. You are a fraud & I will destroy the lives of everyone involved in your scam!

9. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Roamingmood

Svar fra Roamingmood

Dear Jake,

Your experience is of utmost importance to us and we regret your experience wasn't seamless.

We have located your reservation details based on the information you provided .After reviewing your Booking :
1. We Booked tickets for you on June 05th 2022 with your consent thru email authorization. E tickets was sent to you on June 06th 2022 and you requested to cancel the booking on 08th July .So your accusation of us being a Fraud is baseless as E tickets was sent and your tickets are all Good to travel.
2. As a Travel company we are bound to cancellation/Change policy of airlines .Email was sent to you on 08th Jul to read cancellation policies for the ticket which you have purchased.
3. As per your conversation with one of our supervisor on Jul 08th. You have been advised that your tickets are good for E Credit with the airlines which you can use for next 2 years.

We intend to get your queries/dissatisfaction resolved. Hence we request you to reply to contact our customer support line or write to them at Support@roamingmood.com anytime.

Regards,
Roamingmood

Vurdert til 5 av 5 stjerner

Great service. Highly Recommend!!

Ben was great! He helped me find an international ticket for half of other websites saving me hundreds of dollars. I was skeptical at first but there were zero issues. Highly Recommend!

3. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

TOM :

TOM was extremely helpful in that once I made my reservation for one price and then the price doubled, he was able to work with me diligently until the price was only $35 more than expected. He was very professional, compassionate and thorough in making sure I was getting the best service possible. These days it is hard to find exceptional customer service that cares more about the client than trying to make a buck. Keep up the good work.

2. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Steve

Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his tremendous work, I'll be calling again soon to book again!

2. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

the booking of my ticket did not work

the booking of my ticket did not work. Tom was incredibly friendly and did everything in his power to help me find another cheap alternative on the day I needed it. He was very reassuring and gave me enough time to decide and didn't pressure me. so I could take care of it in peace. I felt in good hands!

30. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Purchased tickets and was told that the…

Purchased tickets and was told that the price was not available 2 hours later. I was then offered a 500% price increase option. Roamingmood.com has a very low trust score which indicates that there is a strong likelihood the website is a scam. Be very careful when using.

30. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Roamingmood

Svar fra Roamingmood

Dear Andrew,

Your experience is of utmost importance to us and we regret our experience wasn't seamless.

We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and along with Voicemail we have sent an email as well to contact us .

We intend to get your queries/dissatisfaction resolved. Hence we request you to reply to contact our customer support line or write to them at Support@roamingmood.com anytime.

Regards,
Roamingmood

Vurdert til 5 av 5 stjerner

Excelent work

Max es una excelente persona y muy amable! Y se toma el tiempo para organizar la llamada para que salga de lo mejor posible .

29. juni 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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