Richer Sounds - Watford Anmeldelser 

1 655
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

117C St Albans Road, WD17 1RD Watford, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Wanted to part exchange but Richer Sounds were honest about the fact they couldn't offer an attractive figure due to the age. I was offered a further discount on what was the best price around. i fina... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Came into the store today with a broken B&W. Bradley was so helpful. He found out what the issue was, steered me in the right direction to source a replacement part. He could have not been more helpfu... Vis mer

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Vurdert til 5 av 5 stjerner

I purchased a TV on 13.8.26 which was delivered safely the following day. As a result of miscommunication re. setting up I spoke to a staff member on the phone who arranged a refund. When the TV was s... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

  • 117C St Albans Road, WD17 1RD, Watford, Storbritannia

  • 0333 900 0037

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(1 655)

24 787 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good advice weighing up the options and…

Good advice weighing up the options and giving confidence in the selection of an AV receiver. Nice price too better, than any online pay them a visit

7. desember 2025
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Svar fra Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Marantz Amp.

I have been getting my Hi FI from Richer Sounds Watford for the last 20 years. I always find the staff to be knowledgeable and very helpful particularly Sami, Chris and Heather. I had a good demo of the amp I was interested in buying and bought it. Many thanks Ian.

7. desember 2025
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Svar fra Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Great service and value

I’d already seen the TV I wanted to buy on the website and it was the cheapest I could find on the internet. Went to see it but it wasn’t in stock at the store but I ordered it anyway on the Saturday afternoon. It was delivered the following day (Sunday) and is excellent. The service I got from Lloyd at Watford was friendly and informative, so I ended up going back a couple of weeks later and buying a Hifi system!

29. november 2025
Vurdert til 5 av 5 stjerner

Customer Service

Staff at the the Watford branch were very helpful.
Best customer service I've experienced in years.
Staff phoning you back when they say they will ie Heather. Anka. and Richard the engineer from Finita .

3. desember 2025
Vurdert til 3 av 5 stjerner

I really like everything about this…

I really like everything about this company, except your delivery process. They can't say it's going to be from 7AM - 1300 or
1300 - 1900 eg. To be honest next time l will try another company first.
Also the staff can be a little patient if asking questions.

29. november 2025
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Svar fra Richer Sounds - Watford

Thanks for the feedback although I must admit to being a little confused, the receipt information supplied links to a delivery from one of our bespoke couriers who delivered the parcels in question within the standard 3 hour time window specified the day previously.

I understand our customer service team have since been in touch with you directly to clear this up..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Quick and Friendly Delivery

Good Product. Quick and friendly delivery. Good Communications. Reasonable price.

13. november 2025
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Svar fra Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

30 years of amazing customer service

I've used Richer Sounds for over 30 years and always had great service and prices. From my AV receivers (Denon, Sony and Yamaha) to my long serving Mordaunt Short Mezzo 6 floor standing speakers it has been a great experience. Always using until recently the Milton Keynes store and having an unhurried and friendly service from Lloyd and Mark (hello chaps!). Having now relocated I used the Watford store for a flat screen and greeted by the very same Lloyd from Milton Keynes, and still with the company. Service, knowledge and purchase was first class from start to finish and great to see someone who never steered me wrong previously.

30. november 2025
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Svar fra Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Ordered Cambridge Audio CXC

Ordered Cambridge Audio CXC. No issues. Friendly, prompt and reliable service. Product great.

27. november 2025
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Svar fra Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Great store

Very knowledgable staff. Been there many times before and will definitely come back.

29. november 2025
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Svar fra Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Exceptional service

Visited my local store, unfortunately item was not available there but was in their warehouse, ordered and paid at 13.00 on a Saturday and received the item at 12.30 on the Sunday! Incredible service.

29. november 2025
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Svar fra Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Chris was really helpful and…

Chris was really helpful and knowledgeable estimated delivery was 6 days, arrived in 3

29. november 2025
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Svar fra Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Great price

Great price, next day pick up.
Great company led by example from the top.

27. november 2025
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Svar fra Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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