Richer Sounds - Romford Anmeldelser 

2 540
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

73 Main Road, RM2 5EL Romford, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I received excellent advice and customer service from Joel at Richer Sounds. Joel answered all of my questions and provided me with clear and expert advice on the purchase of my tv. Joel went over an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had a Samsung TV fail coming up to the 6 year mark , the guarantee was great as I had the option of getting the TV repaired or a voucher I could use towards a new one. Decided to go for a mini led H... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I did a price match and got a call within the hour from steve at Romford . What a lovely salesman friendly helpful and funny, made my day. Also I bought the projector on the 6 year guarantee that you... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 540)

23 773 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent advice and customer service

I received excellent advice and customer service from
Joel at Richer Sounds. Joel answered all of my questions and provided me with clear and expert advice on the purchase of my tv. Joel went over and above in advising and supporting me. I am very impressed with the high quality and standard of expertise and customer service from Richer Sounds.

2. juli 2026
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Svar fra Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Very quick delivery

Got my soundbar delivered to my home the following day. A few days later got a courtesy call too see if all is ok

2. juli 2026
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Svar fra Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Your knowledgable staff

Your knowledgable staff, my historical support of your company, I bought my first CD Player from, what was then your only store at London Bridge, and because of its ownership, general policies, and competitive pricing 👏👏👏

30. juni 2026
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Svar fra Richer Sounds - Romford

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

I had a Samsung TV fail coming up to…

I had a Samsung TV fail coming up to the 6 year mark , the guarantee was great as I had the option of getting the TV repaired or a voucher I could use towards a new one. Decided to go for a mini led HiSense as a replacement and very happy with the quality of this new TV. The staff very helpful at processing the new order an dealing with the voucher etc , very pleased I had bought the previous TV with the guarantee.

25. juni 2026
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Svar fra Richer Sounds - Romford

Thank you for your 5 star review!

Vurdert til 4 av 5 stjerner

On Saturday I dealt with rich I found…

On Saturday I dealt with rich I found him knowable and friendly and patient but on Sunday I went back for a bracket I wasn’t impressed I choose a cheaper bracket then the one they tried to sell me and Paul tried to tell it might not fit but I wasn’t dealing with him

28. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for the feedback, I'm sorry of course that your second visit wasn't on a par with your first. I will arrange for the store manager to give you a call to clarify on the bracket question and ensure the situation is resolved for you.

Of course if I can be of any more help in the meantime do let me know.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Helpful

Helpful, pleasant, knowledgeable staff

27. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Best price on the market

Best price on the market. Offered fast and free delivery. Process at the shop was quick and staff was lovely.

26. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

I did a price match and got a call…

I did a price match and got a call within the hour from steve at Romford . What a lovely salesman friendly helpful and funny, made my day. Also I bought the projector on the 6 year guarantee that you offer

26. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Knowledgeable and personable staff

Knowledgeable and personable staff, guided me to the final choice product without pressure, didn't have the product at the local store, but arranged next day delivery from a sister store that did.

23. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Always buy tv/audio from Richersounds

Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all v helpful and knowledgeable of all the products. Wouldn’t buy tv or audio equipment anywhere else.

25. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 4 av 5 stjerner
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Svar fra Richer Sounds - Romford

Thanks for the feedback, we're really glad to hear the store team in Romford ensured the purchase went smoothly for you.

The Customer Experience Team

Vurdert til 5 av 5 stjerner

Joel was a pleasure to deal with

Joel was a pleasure to deal with; very knowledgeable and helpful

17. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Excellent service & very helpful & if…

Excellent service & very helpful & if you order something it’s delivered even to their shop very quickly. I’ve bought a lot of hi Fi equipment from Richer Sounds over the years & I’ve always had excellent service highly recommended thanks.

17. juni 2026
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Svar fra Richer Sounds - Romford

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

I have bought all my audio from

I have bought all my audio from
Richer sounds romford.
They give good customer service the after care is great and they know what they are talking about.and thanks alot Graham & Joel for going that extra mile. Kevin flynn

17. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Great experience overall

Great experience overall
Ordering online was easy, pricing was right, and collection from my local shop was straightforward.

15. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Excellent service as usual

Excellent service as usual. The team here are always very helpful

12. juni 2026
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Svar fra Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

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