Richer Sounds - Preston Anmeldelser 

2 841
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

10 Church Street, PR1 3BQ Preston, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

It was the easiest piece of electronic kit I have ever bought, it took just a few minutes and it was up and running. Very happy and satisfied, a good recommendation by yourselves thank you


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 841)

23 568 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A quick visit to the Preston shop…

A quick visit to the Preston shop resulted in the purchase of a Marantz streaming unit. It was a good purchase with great advice. A good experience .

14. april 2026
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Svar fra Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Spending the time

Spending the time, to go through all the pro’s and cons when choosing a T.V.

14. april 2026
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Svar fra Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Fantastic service and support

Fantastic service and support. I purchase most items when I can from these.

20. mars 2026
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Svar fra Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Great staff!

The staff were were helpful and knowledgeable and assisted me get the right product for me.

11. april 2026
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Svar fra Richer Sounds - Preston

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Excellent personal service from…

Excellent personal service from Matthew. He took my needs (wearing hearing aids) into account to find the most suitable headphones for me, and also found me a bargain.

9. april 2026
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Svar fra Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

I had no idea if a widget existed that…

I had no idea if a widget existed that could do the thing I wanted to. Online search suggested possibly and that a local company (Richer Sounds Preston) might have the kit. Checked the website and emailed the store with my non-techy langauge request. They got straight back to me with helpful info. When I finally ordered the kit and went to the store, again very helpful assistance despite me not being a classic AV techy.

28. mars 2026
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Svar fra Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

I was very impressed by the service at…

I was very impressed by the service at your excellent modern shop and the high quality of the equipment.
I am very pleased with my television and the help in loading my car by enthusiastic and professional staff.

31. mars 2026
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Svar fra Richer Sounds - Preston

Thank you for your wonderful feedback

Vurdert til 3 av 5 stjerner

Looking for a turntable.

Looking for a turntable and hoping for a demonstration of similar priced deck's.
The store had no audio demonstration area only home theater. I decided to chose something based on reviews seen. There was no stock in shop to buy, with the unit delivered next day. I could have used on line ordering of the item I bought and saved the time and expense of the trip to Preston as I learned nothing new there.

27. mars 2026
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Svar fra Richer Sounds - Preston

Thanks for taking the time to share your feedback. I’m sorry to hear that your visit to our Preston store didn’t go as planned, particularly after making the trip in person.

You’re quite right that the dedicated experience room in that store is currently set up for home cinema demonstrations. That said, we can absolutely put together a two‑channel hi‑fi demonstration on request for customers. Having since investigated with the store, I understand that your visit was a walk‑in and, unfortunately, the models you were interested in weren’t available at the time, which understandably made things more difficult.

I do appreciate your frustration and will certainly share your comments with the team so we can do better at setting expectations and offering suitable alternatives in these situations. In the meantime, our customer service team will also be in touch directly to ensure you’re completely happy with your purchase and to address any outstanding points.

seniorcomplaintsteam@richersounds.com

Many thanks,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Quality Company to deal with

Competitive prices, 6year product guarantee on the products they supply.
My “go to” supplier of high quality products backed by professional and dedicated staff with strong Customer focus.
Excellent in all respects.

2. april 2026
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Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

I have used Richrt sounds many times…

I have used Richrt sounds many times before and this was no different the service was brilliant and James give me the advice l was looking for really helpful and great staff

29. mars 2026
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Svar fra Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Great service

Great service, explained all options for perfect viewing of the tvs in different lighting, purchased one tv , its been two weeks and I couldn't be happier with my tv choice. Put an order in for another tv, I would definitely recommend this company. Many thanks to the staff who answered all my questions. Great service all round.

24. mars 2026
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Svar fra Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

I’ve always found the staff to be…

I’ve always found the staff to be exceptional and Richer Sounds will always be my first choice for electrical entertainment products .

27. mars 2026
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Svar fra Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Easy communication via phone call

Easy communication via phone call. Answered any my questions with knowledge and confidence. Very swift and prompt delivery service. Definitely recommended.

25. mars 2026
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Svar fra Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

As expected - all good

Easily available by phone. Price matched. Quick delivery. No problems. Yet another purchase for the umpteenth time.

24. mars 2026
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Svar fra Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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