Richer Sounds - Norwich Anmeldelser 

2 111
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

21 St Giles Street, NR2 1JL Norwich, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great service from the Norwich branch when purchasing a LG G6 tv & LG soundbar deal. Matt was very friendly & very knowledgeable answering all my questions. Made a lovely change to find a shop li... Vis mer

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Vurdert til 5 av 5 stjerner

I've been a Richer Sounds customer for many many years. The price level is very competitive and the service straightforward and always honest. For this purchase we used a click and collect at the... Vis mer

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Vurdert til 5 av 5 stjerner

My experience with Richer Sounds, Norwich was all I expected. I had previously dealt with your branch in Southampton and had wonderful service, so I knew I was in good hands when I wanted to purchase... Vis mer

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Vurdert til 5 av 5 stjerner

My experience with Richer Sounds as an extremely pleasant one. I felt with them purely over the phone, this was due to my problems with mobility due to my disability. But that didn’t stop the ca... Vis mer

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Informasjon om virksomheten

  1. Hi-fi-butikk
  2. også i
  3. Elektronikkbutikk
  4. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 111)

24 593 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good advice matching amp to speakers and room.

I called on a Wednesday and knew more or less what I wanted for an amp but needed advice for the right speakers to go with it. Roger at the Norwich shop suggested Wharfdale Diamond speakers . The next day I called to order them and on Friday they arrived with an extra payment for next day delivery . The speakers are fantastic as is the Marantz amp.

11. juni 2026
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Svar fra Richer Sounds - Norwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

The usual caring

The usual caring, attentive and informed service from Richer Sounds. Special mention for Roger at the Norwich store for his top advice

11. juni 2026
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Svar fra Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

I was really surprised how richer…

I was really surprised how richer sounds seen to cover all aspects of customer service.I would certainly use them again in the future.And I will recommend my family and friends do the same.

11. juni 2026
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Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Excellent service and customer care…

Excellent service and customer care from the team at RicherSounds. Purchase a Cinema surround system and with there in depth knowledge have installed and set it up with ease, it sounds amazing. Thanks team.

5. juni 2026
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Svar fra Richer Sounds - Norwich

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Went into Norwich store for a black…

Went into Norwich store for a black Sonos Gen 2 kit wall mount on the weekend. The store had one in the warehouse and would be available for delivery on Monday. Paid for the wall mount and then received update on delivery, it arrived on the Monday!

6. juni 2026
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Svar fra Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Good Service and advice.

I contacted Richer Sounds a few times to get some information, both on the telephone and by email. They were quick to respond, polite and courteous, and gave me the information I needed.

9. juni 2026
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Svar fra Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Very friendly

Very friendly, helped with my purchase and understanding which TV to buy. Jon was especially helpful and definitely knows his stuff. Thanks Richersounds

30. mai 2026
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Svar fra Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 4 av 5 stjerner

Good team and knowledgeable of what I…

Good team and knowledgeable of what I wanted!

5. juni 2026
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Svar fra Richer Sounds - Norwich

Thanks for taking the time to leave us your review, and for the kind words about the colleagues in our Norwich branch. It's fantastic that they helped you find what you were looking for of course.

We really appreciate the feedback and hope we can make it a full five-star experience next time.

The Richer Sounds team

Vurdert til 5 av 5 stjerner

Shopping at Richer Sounds has been…

Shopping at Richer Sounds has been amazing. Firstly I'd like to thank staff for responding to my repair promptly and working on outcomes which I have really appreciated after my Aiwa TV developed a fault.

After 7 days I was able to choose an alternative TV with sound advice from Richer Sounds.

I purchased a refurbished 85 inch TCL QD Mini LED TV almost equivalent to oled. I received the set and can say I was happy to make the purchase, upgrading my viewing experience to another level. The picture quality on the TCL is excellent and the 88 inch came with a matt screen which gives every scene a cinematic feel and I really got caught up hooked watching it.

The settings are excellent which only require minor adjustments. I prefer the automatic mode which is excellent. The viewing angles are excellent. I can see the picture on the TCL TV clearly on a sunny day and even when the evening sun is hitting the screen.

The staff have been. Brilliant in every phone call I've made to them. They have been polite and consistent and reassuring. In this changing world I've seen businesses cut back seen service degraded in retail, but Richer Sounds have been one hundred percent authentic.

3. juni 2026
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Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Order and delivery of lg c5 48" tv

Very helpful and prompt handling of my order. Whilst I am a vip customer I'm not sure if my £10 1st purchase offer was applied as the unit price seems to incorporate all the discounts excellent product and delivery was quick and the delivery company bjs was exceptionally thoughtful and were happy to point out small damage to box, everything is fine. Great price for the product excellent value can't be beaten

2. juni 2026
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Svar fra Richer Sounds - Norwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Having people who know about the…

Having people who know about the technical jargon and can explain it well.

31. mai 2026
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Svar fra Richer Sounds - Norwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Quick Service and delivery.

The item I wished to purchase (Manhattan T4R 500GB Freeview Recorder) was not in stock at the shop in Norwich, but was delivered to me the following day by DPD.

29. mai 2026
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Svar fra Richer Sounds - Norwich

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Clicked and collected at Norwich

Clicked and collected at Norwich. Let me know the TV was ready, politely greeted on arrival and a helpful chap whose name escapes me (sorry) helped me load it into my car. Bosh. Very easy

28. mai 2026
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Svar fra Richer Sounds - Norwich

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Excellent service!

Tony was very friendly and so helpful, he not only sent me a link to print off my voucher he also posted a copy to me.
Excellent service! Would highly recommend

27. mai 2026
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Svar fra Richer Sounds - Norwich

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Norwich (St Giles Street)

The manager of your Norwich (St Giles Street) store spent time fitting my requirements to a device that has proved to be exactly what we needed. I decided to think about it, ordered online and then collected from the store. The delivery to store worked well with good communication throughout. The store staff were friendly and helpful when I collected the item. Overall a very good experience at a decent price.

27. mai 2026
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Svar fra Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

5 stars for Richer Sounds

5 stars for Richer Sounds. I found the product I was looking for quickly and at a reasonable proce. The item arrived well packed and on time. A very efficient service - thank you

21. mai 2026
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Svar fra Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Matt was so helpful and really knew his…excellent service

Matt was so helpful and really knew his stuff about the triangle speaker's and Argon turntable. Very happy with my purchase sound's great plus with the Bluetooth connectivity I can pair my other device's as well. Can't recommend them enough Great company.

13. mai 2026
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Svar fra Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Great service

18. mai 2026
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Svar fra Richer Sounds - Norwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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