Richer Sounds - Leeds Anmeldelser 

3 308
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

74 New Briggate, LS1 6NU Leeds, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Vis mer

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Vurdert til 5 av 5 stjerner

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... Vis mer

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Vurdert til 5 av 5 stjerner

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Vis mer

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Vurdert til 5 av 5 stjerner

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(3 308)

23 849 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I did a last minute click and collect…

I did a last minute click and collect order and was panicking it wouldn’t come in time. I called the store and they couldn’t be more helpful. Great service as always!!

31. mai 2026
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Svar fra Richer Sounds - Leeds

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Richer Sounds sold us a new TV

Richer Sounds is an employee owned business. We were looking to replace our TV which we had bought back in 2011. The team gave us great advice and arranged for installation of our new TV with a local installer. The Leeds team and their installers were just magnificent.

4. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Bought a Sony tv from them 2 years ago

Bought a Sony tv from them 2 years ago, broke down called sorry as they covered 1st 5 years of warranty because I wasn’t registered they wouldn’t repair it, richer sound went above and beyond and they took on the responsibility to repair the tv, they sent out an technician who said they can’t repair it,so they sent out a voucher for a new tv. Can’t thank them enough, absolutely brilliant service. I’ve been buying items from them for many years and they been spot on.

29. mai 2026
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Svar fra Richer Sounds - Leeds

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Always great service

Anthony gave us a great deal on an LG G6 55" and sound bar, and delivered it the next day. We've bought our last 4 TVs from Richer Sounds; always a great price and great service.

28. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Excellent service and technical…

Excellent service and technical knowledge from Harry in the Leeds branch, he is a credit to you and provided excellent customer service to the extent of helpfully carry our new TV to our car.

27. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Excellent experience

I went in to buy some passive speakers. Mikey was very friendly, attentive and was happy to take time with me listening to different models. The staff were patient, cheerful and also very helpful with other bits and pieces we were looking for.

25. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Good service

Order 2 items online to pick up instore. Quick and friendly service.

23. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Apologies for not remembering the name…

Apologies for not remembering the name of the salesman but I was impressed with his relaxed and friendly attitude. I felt comfortable spending £1000 with no fuss and ease of purchase.

21. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Best service everytime

I always go to Richer Sounds first because I've always valued the effort made to find what I need at the best price and with honesty. I went in to Plymouth recently chancing my arm for a pair of speakers that were end of line. They didn't have them but checked and mentioned a pair in Leeds. I ran the Leeds stire and they gave me the best deal they could which left me over the moon with the product and service. I'll be back again soon for sure.

21. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Brilliant Customer Service

We had bought a Panasonic TV that developed a fault but unfortunately had neglected to register the TV for its warranty.
We called Richer Sounds Leeds who were fantastic at helping us sort it out . I wish I could remember his name who we spoke to, he was great. We rung late in the day and he was due to go on holiday ,sorted out what he could at that time and promised it would be followed up with his manager which it was next day. Every has been sorted and I cannot commend Richer and their staff highly enough. Fantastic Service always. Thank you

6. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Friendly and knowledgeable service.Have…

Friendly and knowledgeable service.Have been buying from Richer Sounds since I bought my first hi fi system from the original store on London Bridge so many years ago.

21. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Efficient,accurate

Efficient,accurate, speedy service. Good website.
As an older person who recently bought a small smart TV struggled (but eventually succeeded) to set it up with all the QR & verification codes . Setting up WiFi ok as used to that . We elderly miss the days of engineers !

21. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Very helpful shopworker,receivedproduct…

Very helpful shopworker,receivedproduct very quickly ,unfortunately the parcel was delivered to my neighbour ,the delivery agent said we did not seem to be in which we were.He obviously didn’t ring the buzzer ,which is very loud and I was working directly above the front door.However I do not hold you responsible for the delivery firms carelessness.

21. mai 2026
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Svar fra Richer Sounds - Leeds

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Good help and demonstration in Leeds

In store service in Leeds was very helpfull. I wanted to fit smaller stereo speakers in my lounge instead of my 26 year old large ones but with similar or better sound. Several different speakers were wired up for me in the demonstration room to try. No pressure to buy so abke to go home and look at reviews. Phoned store later and Mike the assistant put in the order for Dali Kupid from me. Arrived safely 2 days later.
Looks great in our small lounge with old large speakers now removed.

20. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

The service was very good

The service was very good, and the delivery of the tv, was all so good and keeped us up to date all the way, till it arrived.

20. mai 2026
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Svar fra Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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