Richer Sounds - Leeds Anmeldelser 

3 395
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

74 New Briggate, LS1 6NU Leeds, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ordering online was simplicity itself, the way it should be. TV was delivered the next day and the approved installers did an excellent job. The whole package was a perfect experience.

Selskapet har svart

Vurdert til 5 av 5 stjerner

It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Visited the Leeds City Centre branch yesterday to get a mini hifi for my daughters birthday. Had the absolute pleasure of being served by Derek. Firstly, all the staff in there were really welcoming... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. også i
  3. Elektronikkbutikk
  4. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(3 395)

24 562 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A great first experience

This was the first time that I had bought anything from Richer Sounds and I communicated with the Leeds team mostly by e-mail but also by phone. They were really helpful and did everything that they could for me. I was very pleased with the service that I got from them. The icing on the cake though was the team that installed the tv etc, they were brilliant, absolutely brilliant. I will definitely buy more things from Richer Sounds.

21. august 2026
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Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Excellent customer service

I had a turntable and speakers bought for my retirement but the turntable wasn’t the one I had set my mind on. The guy we spoke to in the shop was excellent swapped the product over no problem also he was very knowledgeable about the products

20. august 2026
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Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Sonos purchase.

Just a top team in Leeds, excellent service and great people.

19. august 2026
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Svar fra Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Knowledgeable

Knowledgeable, efficient service. Good price and advice. Won’t go anywhere else.

19. august 2026
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Svar fra Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Such helpful staff

Such helpful staff. We have bought items at Richer Sounds many times. Good value and great warranty service. I would highly recommend them

18. august 2026
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Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Endless options

The amount of time given to me offering products and knowledge that fit together. i could not ask for more.
Mikey is the man that helped my decisions and who sorted a little hick-up out. Many thanks

18. august 2026
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Svar fra Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Exemplary customer care

After recently relocating to North Yorkshire from London I had a problem with producing sound from my Hi fi system. After spending fruitless hours consulting online trouble shooting sites I contacted the Leeds team. Instantly I got through to a real person who patiently, concisely and with a jargon free vocabulary talked me through the problem and then identified the issue and provided the solution. In addition Mike in the Leeds team sorted out my original paperwork. It was a pleasure to both deal with Mike and meet him. His performance was a model of good customer care and he has a wonderful sense of humour to boot. I will certainly attend the Leeds shop when I decide to upgrade my system.

14. august 2026
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Svar fra Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

First class

I was served by Rik at the Leeds store. Knowledgeable, helpful and a pleasure to deal with.

16. august 2026
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Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Exceptional service- The LG-55QNED7EB3C TV purchased from…

The LG-55QNED7EB3C TV purchased from Richer Sounds was competitively priced with an excellent extended product guarantee period. It was delivered on time and packaged safely. The process from start to finish was exceptional, I placed the order over the phone and was dealt with very professionally.

26. juni 2026
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Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Big shout out to Derek in Leeds!

Big shout out to Derek in the Leeds store. From answering the phone when I first rang up, to setting up an appointment for a listening session, to talking me through the different speakers that he had for me to compare. Great help and advice throughout.
The listening room is excellent, very well equipped.
I'm still deciding on the speakers, but took the opportunity of the visit to upgrade my CD player. Derek (of course) helped me pick one that matched my requirements.

12. august 2026
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Svar fra Richer Sounds - Leeds

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Oustanding customer service at Leeds

Mikey was great. His enthusiasm, experience and time he put into helping me buy an appropriate turntable was very much appreciated. Zero pressure just sound advice tailored to my needs. Purchased the Argon Audio TT MK2 in black and it has been fantastic. It really was a great customer experience at Leeds.

10. august 2026
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Svar fra Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Friendly, no pressure, excellent gear and pricing

Always come away from here with exactly what I needed and for a better price than I expected. Staff are excellent - very friendly, no pressure at all, and always ready to go out of their away to help.

8. august 2026
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Svar fra Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Staff service price

Staff service price

10. august 2026
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Svar fra Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Excellent service from Derek at Richer Sounds, Leeds

Excellent service from Derek. He was extremely professional and knowledgable. He took time to understand our requirements. Delivery was seamless and on time. Delighted with products. A first class experience. Would have no hesitation in recommending Richer Sounds and purchasing from them in future.

8. august 2026
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Svar fra Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Spent over an hour choosing .y new…

Spent over an hour choosing .y new music system. Derek who served me was patient and gave me excellent advice on each piece of equipment.
This was delivered on time on the day l chose.
Would recommend Richer Sounds

8. august 2026
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Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Untouchable company

Richer Sounds for Hi Fi, is still the best for me.
For many years I have spent a good amount of money 💰 with them superb product they sell
I would just like thank their wonderful staff for the courtesy and expertise on everything they do
Thanks again

6. august 2026
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Svar fra Richer Sounds - Leeds

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Update new hifi

Bought my hifi over 7 years ago from richer sounds so went back to up date system spoke to Derek who talked me back up to speed on all new gear great guy and great service highly recommended these people I’m glad I went back I got a great system and a great deal cheers

9. august 2026
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Svar fra Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Awesome company

Awesome company. the customer service is unsurpassed and you wont get better deals anywhere. I never go anywhere else.

11. juli 2026
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Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Absolutely the best for audio visual equipment

The staff in all the stores I've visited have been super-friendly and super-knowledgable.

They give you their time and attention and provide suggestions based on what you want rather than just to make more money.

I bought a TV recently. There was an issue with it but the staff quickly and efficiently resolved the issue.

4. august 2026
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Svar fra Richer Sounds - Leeds

Thank you for your wonderful feedback

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