Richer Sounds - Kingston Anmeldelser 

1 578
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

72A Richmond Road, KT2 5EL Kingston, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy. I also collected the TV in store. I was kept up to date... Vis mer

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Vurdert til 5 av 5 stjerner

I had a specific problem with my AVR setup nad the staff were really helpful in solving it. They also put together a sweet deal on a Paul Klipsch centre speaker which arrived the following day in per... Vis mer

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Vurdert til 5 av 5 stjerner

Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear. Knowledgeable, patient... Vis mer

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Vurdert til 5 av 5 stjerner

I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of m... Vis mer

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Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 578)

24 030 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service

Great service, great TV. Great recommendations didn't upsell the most expensive item but identified what I needed and recommended an appropriate, good quality product.

28. november 2025
Vurdert til 5 av 5 stjerner

Great price TV and soundbar package

Great price TV and soundbar package. LG G5 55 LS

Great TV. Clear and bright picture and the soundbar makes the sound rich and more enjoyable.

Richer Sounds well done. Thank you for bringing better than online prices to our High Street.

27. november 2025
Vurdert til 5 av 5 stjerner

Great service

Great service, very helpful staff and really quick delivery all at a very competitive price with a6 year warranty thrown in, What's not to like!

26. november 2025
Vurdert til 5 av 5 stjerner

Great service from start to finish

Liam was brilliant from start to finish. Very professional. He directed me on what needed to be done to relocate my TV with minimum disruption and what products to buy. The team in Richer sounds showed me the products and made the buying process easy and as cost effective as possible. Would highly recommend.

1. november 2025
Anmeldelse skrevet uten oppfordring
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Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Fantastic service from first call to…

Fantastic service from first call to delivery, very polite and helpful staff. I have purchased item before and the great service is still very much there. Great delivery and delivery updates. I wish I had a closer store, but having said that it's probably better I don't otherwise I would probably be in buying too much because they can't be beaten on price, products and services

24. november 2025
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Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Very professional

Very professional.
Informed via email and phone of the status of my order.

21. november 2025
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Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

R.S. Kingston Branch - Great team

R.S. Kingston branch - Great team. THANK YOU for your business!
Very recently my OLED TV developed a fault (vertical white strip across the screen) and as I bought it from them with 6 Year extended warranty they were the first to approach. As the TV is 65" I needed to make a claim and deal with it on-line directly with Panasonic and their approved maintenance provider. So I went to the branch and the team there guided me trough the process. Later on when I made my claim the maintenance provider have asked additional info about the product and I had no idea about and at that time R.S. Kingston Branch were quick to response and provide me with all what I need as well and re-assured me d that I am covered.
Great team, Quick, comprehensive and professional response. Quite understanding too that I was under stress.
Happy to be their customer. Happy to have them nearby. THANK YOU ALL R.S. Kingston Branch!
For the rest out there reading this review - have no doubt you are in good hands and give a try their services.

21. november 2025
Vurdert til 5 av 5 stjerner

Five stars for Richer Sounds!

First of all, my Wharfedale 9.0 speakers are just what I needed. They sound good, take up less shelf space than the Sony ones they replaced and are definitely an enhancement to my sound system.
On a personal note, we have been fans of Richer Sounds for many years and have bought several TVs, amplifiers and CD players from you. The staff in your Kingston branch were, as always, friendly, interested, knowledgeable and extremely helpful. It was predictably a very enjoyable experience for me. In particular, Callum couldn't have been a better salesperson and it was a pleasure to talk to him and Dan. All in all, another satisfying Richer Sounds experience! Thank you.

19. november 2025
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Svar fra Richer Sounds - Kingston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Great Customer Service!

I rang to enquire on the availability of a product which is no longer sold by NAIM. Karl at the Kingston branch was very helpful, managing to track one down for me.
It was delivered to Kingston quickly and was exactly as described, ie perfect condition despite being a return trial item.

14. november 2025
Vurdert til 5 av 5 stjerner

Support the British High Street

Richer Sounds has a very competitive deal on a new LG OLED TV, and Miles was most helpful in helping me finalise my order.
Happy to support an independent British high Street store!

17. november 2025
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Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Super friendly

listened and really tried to help, and they did!

15. november 2025
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Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 3 av 5 stjerner

Richer Sounds service was fine and…

Richer Sounds service was fine and efficient.
However the Humax Aura I purchased did not have some attributes. 1. the remote batteries were dud 2. the remote is poorly designed and feeble in construction and will break; 3. the sign up is difficult without clear instructions in the meagre booklet or the large online manual; 4. nowhere is it mentioned that some BBC progs cannot be recorded and only available on i-player, thus requiring, yes, pen and paper as a memory jog.

13. november 2025
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Thanks for your feedback and kind words on our Kingston team which I will of course pass on. I'm sorry however that you aren't completely happy with your new purchase, and will arrange for our customer service team to contact you and help resolve things..

seniorcomplaintsteam@richersounds.com

Thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Helpful Staff Making Buying a Pleasure…

Your staff were sympathetic and most helpful in giving me full credit for some troublesome earphones and so I bought soundbar instead. I even got free delivery for the next day. That's great customer service - always a pleasure to buy from Richer Sounds

11. november 2025
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Svar fra Richer Sounds - Kingston

Thank you for your wonderful feedback

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