Richer Sounds - Holborn Anmeldelser 

1 333
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

29 Bloomsbury Way, WC1A 2SL London, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Knowledgeable & helpful shop staff at the Holborn store, good communication, no hard selling, a genuine helpful hifi shop. Good understanding of the products they sell.

Selskapet har svart

Vurdert til 5 av 5 stjerner

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 333)

24 831 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

5 star as usual

5 star as usual. This time ordered a REL T5x subwoofer - all easy, good advice given (& taken). Delivery was days earlier than expected (DPD) which made a welcome change from the antics of some of the other delivery companies. Also was very impressed as received a follow up call a few days later to see if all was ok with the unit. Such a good place to deal with.

20. desember 2025
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Svar fra Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Helpful and friendly

17. desember 2025
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Svar fra Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 3 av 5 stjerner

The staff did not come across as…

The staff did not come across as friendly. I asked for a recommendation, but the response felt unwelcoming. I made the purchase out of urgency, but I’m unlikely to return to this branch.

15. desember 2025
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Svar fra Richer Sounds - Holborn

Thanks for your feedback although it's of course disappointing that you felt a lack of friendliness when you came to see us recently.

I will arrange for our customer service team to get in touch and find out more about the visit, so we can both put things right with you, as well as speak to the store manager about your experience so they can learn and improve urgently..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Support your local HiFi store, don’t always buy online

Great store with wonderful staff (especially Alan!), I’m glad they’re local to me and have already been very helpful with a spare part I needed. I will be mindful to buy from them directly, instead of mindlessly going with their online store (which is separate) or any online store like Amazon or whatever.

13. desember 2025
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

The staff knew what I was talking about…

The staff knew what I was talking about and what they were talking about. This is increasingly rare on the high street.

They were also engaged and pleasant to deal with.

10. desember 2025
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Svar fra Richer Sounds - Holborn

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Great advice in-store

Visited Richer Sounds at Holborn and even though the store had limited stock in my price range, I received excellent advice from Daniel, so went ahead and made the purchase online.
The quality of advice is the reason I know I'll return to Richer Sounds.

8. desember 2025
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Outstanding customer service

Outstanding customer service — I was a complete novice to record players and received excellent advice on how to replace the stylus. Thank you so much!

6. desember 2025
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Very helpful staff

Staff were very helpful and ordered the hi-fi equipment I required.

2. desember 2025
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Very helpful

Very helpful, and the staff knew thier stuff. They were a great help with my purchase.

1. desember 2025
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Daniel that served us was very helpful…

Daniel that served us was very helpful and knowledgeable. He followed up with a quote for some other audio equipment I was looking at.
Would use them again and will contact Daniel when I need more equipment.

30. november 2025
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Friendly and helpful service

Friendly and helpful service. Very happy about it. Didn't feel any pressure to buy or not and I had time to make my decision.

30. november 2025
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Svar fra Richer Sounds - Holborn

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Great service from the Holborn team

Great service from the Holborn team - thank you for everything! Would recommend for sure!

29. november 2025
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Very helpful staff

Very helpful staff. Excellent service. Great product and price

28. november 2025
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Svar fra Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

great team

Helpful Staff both on the phone and in person who helped both prior and post purchase of my products.

24. oktober 2025
Vurdert til 5 av 5 stjerner

Outstanding service

Outstanding service. I've been followed on the span of a week, during the high peak of Black Friday, with multiple quotes and adjustments. I've been give suggestions and guidance to buy multiple items. I've been given the best offer available with price match and with additional free cable on top. I've also added another item after the first purchase and they managed to include a free next day delivery so I would receive everything the at the same time. I cannot imagine a better service.

26. november 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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