Richer Sounds - Holborn Anmeldelser 

1 321
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

29 Bloomsbury Way, WC1A 2SL London, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn h... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great service, advice, and a good deal of patients from Steve at the Holborn store. My order was placed very late in the day and still a next day delivery was promised and met. Steve reassured me... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 321)

23 773 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Great experience

The staff is really great and it is evident they know their stuff. I despise telephone sales but I was relieved when they sent a link to make the purchase.

1. juli 2026
Vurdert til 5 av 5 stjerner

Outstanding Service and Exceptional Dedication had an excellent experience with the…

I had an excellent experience with the service provided by Richer Sounds. The staff and management team were outstanding — their dedication, professionalism, and commitment to customer satisfaction are second to none. They went above and beyond to ensure everything was handled smoothly, and their friendly, knowledgeable approach made the whole experience a pleasure. Highly recommended!

1. juli 2026
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Svar fra Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Helpful service

Helpful service, good price match. Delivery as promised.

26. juni 2026
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Svar fra Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 4 av 5 stjerner

Almost there this time...

It would have been five stars but the £10 off VIP Club introductory offer didn't work online and I had to call telesales. The person I spoke to was very efficient and polite.

22. juni 2026
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Svar fra Richer Sounds - Holborn

Thank you for taking the time to leave us the overall positive feedback, we're glad the issue was resolved so swiftly and will of course investigate the code problem you had with our developers.

The Customer Experience team

Vurdert til 5 av 5 stjerner

Still a Great Service!

I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have had questions or have needed to amend my order, everything is always sorted out without any delay or fuss. Thank you!

20. juni 2026
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Svar fra Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

I need to replace my CD player

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking at his phone. After a while I left with the assistant still looking at his phone. I went to the Holborn Branch and OH what a difference. Immediate welcome and they were finding me a new CD player straight away, brilliant service.

20. juni 2026
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Top store and top customer support!!!

Top store and top customer support!!!
Whenever you are interested to get a good deal and a brilliant service, just call and ask for Elliott or Steve 🌟 🌟 🌟

19. juni 2026
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Great Sale price and great customer service.

I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn had a DVD player on sale. I telephoned the branch to get information on the player and the accessories that came in the box. Having decided that the player would be perfect for occasional use in Media Studies I was keen to make my purchase. The Holborn staff were happy to set the player aside and I was able to pick it up later the same day.
The school was delighted as now they can show students films that never make it to the streaming platforms because they are simply too niche to find a large audience.
It turns out we grandparents have become a resource for old films and a DVD player still has a use in the online age.

13. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Vurdert til 4 av 5 stjerner

Your staff member was approachable

Your staff member was approachable, helpful and reassuring.

11. juni 2026
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Svar fra Richer Sounds - Holborn

Thanks for taking the time to leave your review. We're really pleased the team made you feel comfortable and well supported throughout and would love to make your next experience a five-star one.

The Richer Sounds team

Vurdert til 5 av 5 stjerner

Taga Harmony spec check

I rang to talk about a Taga Harmony unit. I spoke, I believe, Elliot. Had a good chat as to would it suit my needs, and product availability. ordered over phone, delivered to store on time. Very happy with service, very happy with product.

12. juni 2026
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Svar fra Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

I called the Holborn store to get some…

I called the Holborn store to get some advice about some headphones I was thinking about buying and got some great advice. I also joined the VIP club so got a great deal on the ones I went for. Very happy punter.

5. juni 2026
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Great customer service and excellent discount!

Great customer service and excellent support from the store manager. I was also offered a very competitive discount, which none of the nearby Richer Sounds stores in my area were able to match. I will definitely return to the Holborn store in the future and would highly recommend it to others.

22. mai 2026
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

If you need a new TV or Hifi Equipment go to Richer Sounds

If you need a new TV or Hifi Equipment, having experienced quality staff that know their stuff is the place to go! Richer Sounds are passionate about what they sell and can advise on what's best for you. Highly recommended.

26. mai 2026
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Recommended

Great service, very knowledgeable staff.

22. mai 2026
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Svar fra Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Great service, great prices, excellent customer service.

Great service, advice, and a good deal of patients from Steve at the Holborn store.
My order was placed very late in the day and still a next day delivery was promised and met.
Steve reassured me about the compatability between my existing speakers and a new amplifier.
Great prices, expert advise and excellent customer service. What's not to like?
Many thanks for your kindness.

4. juni 2026
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Svar fra Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Great staff

I always go to Richer sounds, I’ve been going there for years . They are very professional . And honest, they gave me the right advice about . The hifi system . And my Speakers always friendly and generous with their suggestions and advice , Steve the store manager , is a legend. Can’t do enough for his customers . Thank the team

5. juni 2026
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

excellent service as usual

excellent service as usual, that’s why I keep coming back time and time again.

31. mai 2026
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Svar fra Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Very good shop with lots of outstanding…

Very good shop with lots of outstanding products. The staff were more than helpful I the Holborn branch. I just bought a pair of ear pods but I am extremely satisfied with the value for money I experienced from the buy

19. mai 2026
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Svar fra Richer Sounds - Holborn

Thank you for your wonderful feedback

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