Richer Sounds - Holborn Anmeldelser 

1 389
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

29 Bloomsbury Way, WC1A 2SL London, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Richer sounds is a shop I trust. Years ago I bought an Onkyo amp, surround sound speakers, bookshelf speakers and a BluRay player from you guys. And they all still work. Now, it became time to re... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot reco... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. også i
  3. Elektronikkbutikk
  4. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 389)

24 662 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic service!

Such a great experience. Daniel was so helpful and knowledgable. Helped us to find the perfect turntable, amp and speakers. Took lots of time to answer questions and give us lots so attention. Phoned afterwards and delivery was so quick. Highly recommended.

11. januar 2026
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Excellent customer service both on the…

Excellent customer service both on the phone and in store. Wouldn't hesitate to purchase from Richer Sounds again.

9. januar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Such helpful and knowledgeable staff!

Even though we were shopping with a lower budget, the care, thought and customer service we received was exemplary! Daniel could not have been more friendly and kind - he made sure that he fully understood our requirements (and budget) before making the best recommendation for us. All of the staff we saw in the store were extremely welcoming.

2. januar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Excellent personalised service

Very impressed! I was given sound advice over the best CD/ radio player for my needs. A shop model was set up for me to try my CDs instore before purchasing the player. I was even given helpful instructions on how to set up my new player at home. I could not have asked for more! I highly recommend Richer Sounds in Holborn for their excellent service.

29. desember 2025
Vurdert til 5 av 5 stjerner

Always an absolute pleasure

Always an absolute pleasure. I visited Holborn store for a quick purchase after earlier reserving the item. What followed was a smooth and pleasant exchange before leaving the store happy.

The chap who served me was new to Richer Sounds but handled everything with aplomb. I have experienced this at every richer sounds I’ve been too, there is no better hifi/av shop.

Thank you

26. juli 2025
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Svar fra Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Really Helpful

Great insight and assistance from the shop staff on selecting the right system for us.

17. desember 2025
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

5 star as usual

5 star as usual. This time ordered a REL T5x subwoofer - all easy, good advice given (& taken). Delivery was days earlier than expected (DPD) which made a welcome change from the antics of some of the other delivery companies. Also was very impressed as received a follow up call a few days later to see if all was ok with the unit. Such a good place to deal with.

20. desember 2025
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Svar fra Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Helpful and friendly

17. desember 2025
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Svar fra Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 3 av 5 stjerner

The staff did not come across as…

The staff did not come across as friendly. I asked for a recommendation, but the response felt unwelcoming. I made the purchase out of urgency, but I’m unlikely to return to this branch.

15. desember 2025
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Svar fra Richer Sounds - Holborn

Thanks for your feedback although it's of course disappointing that you felt a lack of friendliness when you came to see us recently.

I will arrange for our customer service team to get in touch and find out more about the visit, so we can both put things right with you, as well as speak to the store manager about your experience so they can learn and improve urgently..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Support your local HiFi store, don’t always buy online

Great store with wonderful staff (especially Alan!), I’m glad they’re local to me and have already been very helpful with a spare part I needed. I will be mindful to buy from them directly, instead of mindlessly going with their online store (which is separate) or any online store like Amazon or whatever.

13. desember 2025
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

The staff knew what I was talking about…

The staff knew what I was talking about and what they were talking about. This is increasingly rare on the high street.

They were also engaged and pleasant to deal with.

10. desember 2025
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Svar fra Richer Sounds - Holborn

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Great advice in-store

Visited Richer Sounds at Holborn and even though the store had limited stock in my price range, I received excellent advice from Daniel, so went ahead and made the purchase online.
The quality of advice is the reason I know I'll return to Richer Sounds.

8. desember 2025
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

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