Revant Optics Anmeldelser 

134
•
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Although the initial lenses I received were not precisely what I required, Sara provided excellent assistance. She addressed all my inquiries, offered helpful suggestions, and promptly shipped replace... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Three sets of lenses within 13 months - every single one of them delaminated. Trying to get these guys to honour their warranty is like pulling teeth. Apparently now, according to them, because the or... Vis mer

Vurdert til 1 av 5 stjerner

Customer support doesn't exist its all AI trying to take care of you. I attempted calling and contacting them but have not gotten any responses and phone just says we are to busy to answer a call on... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely fantastic product. Ordered 2 sets of Oakley replacement lenses for 2 different frames. Both arrived and fitted perfectly. I'd actually say the quality is better than Oakley's original lense... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Solbrillebutikk

Skrevet av virksomheten

Performance sunglasses and precision-crafted replacement lenses for Oakley, Ray Ban, Costa, Spy, Maui Jim & more. Fast, free US shipping and returns. 100% satisfaction guaranteed. Polarized, prescription, mirrored, and custom cut lenses available.


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

134 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(134)

12 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

five star

I ordered lenses for Oakley Fives Squared glasses in Hungary, they arrived in 18 days, tasteful box and case, perfectly fitting and surface lenses, they also sent me an instructional video on how to replace them.

2. april 2025
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Svar fra Revant Optics

We are so happy to hear you are loving your lenses!

Vurdert til 2 av 5 stjerner

Youre experience has to be better than mine

Bought one custom fit for one pair of Ray Bans and bought loose lenses for the other Pair of Wayfarers. The lenses for the wayfarers rattled in the frames and ultimately just fell out.
Sent them in hoping they could figure a way to make these ill fitting lenses stay in the frames... they just wanted to sell me another custom fitting at (of course) a higher price. They're wayfarers man, could they be more common? On the upside the frames they sent back with only one lens was packaged nice.
I have 7 pairs of Ray Bans .. I wont get scammed again.

21. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Revant Optics

We are so sorry the lenses were not working for you! Lenses not fitting can happen for a variety of different reasons including, but not limited to, frames getting warped or chipped over time, the mold that made the frames needed to be switched and wasn't, or we could have one version of a frame and the manufacturer has made another different frame using the same name, etc. We always have a custom cut option for these customers so we are able to get them perfectly fitting lenses!

Vurdert til 1 av 5 stjerner

Oakley lenses supplied were the wrong…

Oakley lenses supplied were the wrong size for the frame even though the correct procedure was followed. Quality and cut was poor with patchy coating. AI generated email responses keep you going around in circles. Highly recommend you avoid this seller especially if you live abroad.

6. mars 2025
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Svar fra Revant Optics

Hey Paul! We are so sorry about the AI! We have had lots of success with getting back to customers quickly, but are working through some bumps as well. We reached out, but never heard back from you so we would love to get this figured out!

Vurdert til 1 av 5 stjerner

I wish could rate it less than zero

I wish could rate it less than zero. I ordered lenses for costa fathom and I installed the lenses and they keep popping out of the frame I have tried multiple times and keep getting the same results. I have contacted Revant multiple times to exchange the lenses and I have had no success all I get are more questions and no results. In my opinion it is not worth the hassle. I truly was hoping to find quality replacement lenses for my Costa glasses . I will just buy new glasses in the future and save the time and hassle . They say that the issue is resolved in their reply but they have not resolved anything.

17. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Revant Optics

Hey Brett! It looks like we were able to get that resolved for you, we hope you are loving your lenses!

Vurdert til 1 av 5 stjerner

I ordered Oakly replacement lenses and…

I ordered Oakly replacement lenses and received Ray Ban lenses. I emailed customer service and didn't get a reply until I emailed them for a second time. I explained that I received the wrong order and was asked to send a picture of the package. I did what they asked and even put the order receipt that says Oakly lenses on it next to the package. I didn't hear anything from them so after 5 hours after sending the picture I emailed customer service again asking what we are going to do to fix their shipping mistake. They won't answer me back, I finally asked if they are not going to fix their mistake to refund my money, they ignored that too. It's ridiculous that I have to go through all this stuff over their shipping mistake. They say customer service is important to them but I highly disagree, not happy with this company. I don't understand why they won't fix what they did, all paperwork says Oakly lenses and they took my money for Oakly lenses but I have Ray Ban lenses that are useless to me. I don't know if this is a every day practice for this company but it isn't right. I didn't do anything wrong, they sent the wrong product and will not fix it. All I want are the Oakly lenses, I don't want or need the Ray Ban lenses and would happily send them back for the correct lenses I ordered but I can't get anyone from Revant to fix this problem. It's a simple fix, so why so shady? Beware.

11. mars 2025
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Svar fra Revant Optics

Hello!

We are so sorry you have not heard from us! We recently switched customer service platforms and have been working through some bumps, but would love to help you in anyway we can! Please reach back out at support@revantoptics.com, we look forward to hearing from you!

Vurdert til 1 av 5 stjerner

Three sets of lenses within 13 months

Three sets of lenses within 13 months - every single one of them delaminated. Trying to get these guys to honour their warranty is like pulling teeth. Apparently now, according to them, because the original pair were purchased 13 months ago; all the replacements are now void of warranty. Needless to say that’s a breach of their legal responsibilities. They now expect me to pay for more of their crappy product. Absolutely shocking to deal with.

8. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

No customer service response to…

No customer service response to multiple calls, texts, chats on ordered lenses NOT fitting frames they were ordered for. Eventually called back and really good care once contract made. Still iffy on fit

24. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DON'T WASTE YOUR MONEY!

Their junk lenses would not fit my Oakley Exchange frames and as a result of spending almost 30 minutes trying to get them to fit my frames bent. Threw the frames and these junk lenses in the trash. I'm out over $200 and never again will I support these junk replacements.

24. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lenses work great

Lenses work great. The customer service team was very helpful in helping me find the right color lens for my Oakley Holbrook XLs.

22. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Cheap low quality lenses

Simple ordering process, quick delivery, low quality lenses. Attract dirt, don’t clean up easily, low glass quality. Save your money and order the real thing

18. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Defect of materials

i have only worn them a few times but my costa harpoon lenses have weird horizontal lines running through them. They appeared after I had used them hunting, never dropped and always placed in a case. I am out of warranty period but, why buy something that only is good for a year?? I have a pair of coasta Isabella replacement lenses that I got from amazon (china). they are 3 years old and going strong. What gives.

14. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worst company ever

Worst company ever. Ordered from them a month ago and still haven’t received anything. Emailed the company and no reply whatsoever. I was supposed to receive items in 7 days. Never buy anything from this place. All those reviews are fake. Look at some of the pictures those reviewers posted on google. It’s professional and scripted. Those are paid reviewers. This company spent so much on marketing than spending on their actual product. Don’t fall for this scam of a company

27. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ordered two sets of lenses to replace…

I ordered two sets of lenses to replace my Oakley gas cans, and I accidentally selected the fuels. These guys were top-notch about getting me the correct lenses that I needed at no additional cost to me. Great company great service will be back for more James Allen Affordable Renovations Ohio

11. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered a pair of glasses two weeks…

Ordered a pair of glasses two weeks later still told that the product is being prepared for shipment reach out to customer service. Customer service says that they are no longer in stock instead of offering any other option or offering to put me on the top of the waitlist for when they get more in stock, even though they took my money, they offered a discount code to apologize….. It’s literally the exact same discount as you would for being military or a first responder or a first time user which I was both so it meant nothing to me. They don’t have a phone number. The only person you can talk to apparently is the customer service rep who won’t take it up any further. Very sketchy very sleazy bad communication bad at rectifying would not ever order from this company again.

2. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10/10 Customer Service, Looking Forward To Ordering Custom Frames

Haven't ordered custom frames from them YET but, if the customer service is any indication of their glasses service then I am in for a treat. The whole website is very well made and clear, and I was quickly connected with a real life person who was able to answer some of my questions concerning the process and eligibility of my frames to be replaced with custom lenses. Emé was the person to help me, and not only did they explain and answer all my questions, they made no attempt to upsell or hassle me. Simply sent the links for the things I needed, instructed me clearly on what to do, and was extremely polite and pleasant. 10/10 experience, and I will be updating this review in a couple of months when I order custom frames.

20. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect fit for my RayBan's

Perfect fit for my RayBan's. Two models with cracked lens, RB4089 at least 5 years old and RB4034 7 to 8 years old. Cracked the RB4089 couple of months ago. To old for RayBan to repair, to expensive for a optometrist to repair, was quoted $115.00 each, for new polarized lens. New RB's to expensive. Wasted money on some cheaper glasses. RB Frames fit perfectly hated to throw away. Glad I found Revant Optics. Purchased the regular polarized for both. Install was easy to pop out the old and insert the new, the RB4089 has a thicker frame, soaked for 5 minutes in hot tap water to help with lens removal. So far polarized quality seems pretty good. Might try the Elite Polarized in the future to compare difference. Price is right to save the frames! Thumbs Up!

18. november 2024
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Svar fra Revant Optics

We are glad you found us as well :) We are happy to hear you are loving your lenses, Our Elite polarized provides the best optical experience so we recommend it! They are designed with specialized protective anti-reflective coatings that reduce distracting glare and reflections, and water resistant coatings that help keep lenses cleaner and lasting longer. If you decide to go for it please let us know and we will be happy to provide a coupon for you!

Vurdert til 2 av 5 stjerner

They sent wrong lenses

They sent wrong lenses. Wouldnt replace 4 pairs. I bought extra to use later. When it came time to use them, it was found they were wrong ones. So partially my fault not to have checked upon receiving.

12. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Revant Optics

Hey Eric! We are so sorry your lenses are not working for you! Unfortunately we are only able to offer support within our 1 year warranty, we are very sorry! We always suggest checking your product when receiving to confirm everything is ok. We hope you have a wonderful day!

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. 5 stars. I mistakenly ordered the wrong lenses for two pairs of sunglasses and felt incredibly dumb, contacted customer service once I received them and realized and they immediately sent me the correct lenses. Wow. Even though it was my own mistake they corrected it for me at no additional cost to me. Super experience.

22. oktober 2024
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Svar fra Revant Optics

Hey Lesley! We are so happy you had a great experience. Thank you so much for the review, we really appreciate it!

Vurdert til 2 av 5 stjerner

Impossible d’arriver a me faire livrer…ut

Impossible d’arriver a me faire livrer en France métropolitaine ! Quand j’essaie de chatter avec eux pour demander comment me faire livrer en haute savoie, le chat m’envoi sur des questions qui n’ont rien avoir. Donc soit vous m’expliquez comment me faire livrer en France en Haute-Savoie, soit c’est que vous ne voulez pas me vendre les 4 paires de lentilles que j’essaie d’acheter !!!

3. oktober 2024
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Svar fra Revant Optics

Bonjour !

Les restrictions d'expédition mises en place par l'UE/le Royaume-Uni ont limité notre capacité à expédier des produits vers l'UE/le Royaume-Uni. Nous ne pouvons actuellement livrer vers l'UE/le Royaume-Uni que via notre place de marché Amazon.

Je vous encourage à consulter nos listes Amazon pour voir si vos lentilles sont disponibles. Passez une bonne journée !

*********************************************

Hello!

Shipping restrictions put into place by the EU/UK have limited our ability to ship products to the EU/UK, we're currently only able to deliver to the EU/UK through our Amazon Marketplace.

I encourage you to look at our Amazon listings to see if your lenses are available. Have a good day!

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