RentTheSun Anmeldelser 129

Good location but tiny flat with a useless fully furnished kitchen. No room for luggage and difficult to move around the bed. Common places dirty. Bath towels worn out, stained and scarce. Not a good place at all.

This was one of the worst stays of our entire trip. The noise was constant — people dragging chairs and talking loudly well into the night. On top of that, the accommodation is located right next to a Hells Angels bike studio, with dozens of extremely loud motorbikes coming and going overnight. It was impossible to sleep.

I was travelling with my young family and we had a long-haul flight back to Australia the next morning. None of us got any rest, and it really affected our experience.

Whenever I raised these issues with the host, they responded saying they would notify the guests or address it — but nothing ever changed. It felt like we were just being pacified rather than actually helped.

To make things worse:
• The TV remote didn’t work, and instead of resolving it, they told us to go out and buy batteries ourselves.
• There were only 6 dining chairs, despite our booking being for 7 people. When I requested a chair be left outside to avoid entry while we were out, they did the opposite — and came into the premises without our permission. This was a clear breach of trust.

Sadly, I cannot recommend this property. The lack of care and the ongoing disturbances made for a really uncomfortable and stressful experience. I hope the host takes these issues seriously for future guests.

J'avais fait une réservation sur STAYUNIC pour bloquer un weekend avec mon conjoint. Après avoir réservé je me rends compte que le tarif à la nuit est 100 euros plus cher que sur un autre site concurrent. Je leur demande donc d'annuler ma réservation.
J'avais créé un bon en utilisant un cheque CE ; et là SURPRISE on m'indique que le bon doit etre utilisé obligatoirement avant le 19 septembre. Et qu'il est IMPOSSIBLE de l'utiliser pour créer une carte cadeau qui me permettrait d'avoir un délai plus long. En sachant que je ne demande aucunement un remboursement mais seulement un délai supplémentaire. Je suis extremement déçue par ce site et ne le recommande pas.

Una super estadía. Muy cómodo todo, y la limpieza al 100%. Volvería a usar la plataforma y recomendarla sin duda.

Súper recomendado! Me hospedé en uno de sus apartamentos en Barcelona hace poco y me encantó todo. Súper limpio y cuidado y además el servicio 10/10. Volvería pronto definitivamente

Todo excelente!! Lo recomendaría mil veces.
Muchas gracias 😊
Fiorella Luyo

My stay in Málaga was wonderful, and the team at Stay Unique helped and guided me in the best possible way.

I’m absolutely convinced that when I return to Europe, I’ll reach out to Stay Unique again.
Thanks, guys!

Unser Aufenthalt in einem schön eingerichteten Appartement in Barcelona glich einem Desaster.
Kaputte Klimaanlage
Kaltes Wasser
Aus den Steckdosen in Küche und Bad kam kein Strom
Kaputte Jalousie in einem der Schlafzimmer

Trotz sofortiger Kontaktaufnahme erschien erst am Vorabend der Abreise ein Techniker, der eine herausgesprungene Sicherung im Hauptsicherungskasten des Hauses identifizierte.
Das hieß für uns also: Nach einem heißen Tag in der City insgesamt drei mal eiskalt duschen, schlafen wie in einer Sauna und in dem Zimmer mit defekter Jalousie auf dem Präsentierteller, da von der anderen Straßenseite aus bequem ins Schlafzimmer geschaut werden konnte, föhnen im Schlafzimmer ohne Spiegel, Kaffeekochen auf dem Wohnzimmerschrank.
Bei einem Mietpreis von knapp über 1.400 € wurden uns als Entschädigung lächerliche 180 € angeboten.

Fazit: Stay Unique zukünftig ohne uns!

Absolutely disgusting and not hygienic. There's a flies'home down a bed as shown.2 of my friends got fleas' bite because the beds got flea. Flies everywhere. Horrible. I got lots of pictures and video.

Alquilamos un apartamento en Rambla de Cataluña 52 para seis personas. Nos dijeron que tenía 3 baños y solo tenía 2. La apertura electrónica estaba rota y nos hizo perder más de una hora a nuestra llegada. Durante las cuatro noches que estuvimos alojados no funcionó bien la caldera y no tuvimos agua caliente. Nos sentimos estafados

I was a bit concerned about our stay with Stay U-nique as I read the reviews, but still decided to go ahead, and boy am I glad we did. The location was great, the house fit us very well. It was easy to get from and too anywhere we wanted. We had everything we needed, and they provided all the information they could.
It was really a great stay and they were very responsive and accomodating.

Buongiorno purtroppo il personale non lavora in modo professionale, arriviamo alle 15 come da contratto firmato con tantissimi clausole... e c'era ancora dentro il personale delle pulizie che stava pulendo l'appartamento che ci ha mandato via e ci ha detto di ritornare tra un ora con un bambino di un anno ci hanno buttato fuori al freddo... chiamo l'assistenza ci dicono che ci rimborseranno per il problema anche se non è un problema loro perchè è colpa del personale delle pulizie... ahaha... non si sono più fatti sentire... ci dicono dopo un'ora che l'appartamento è pronto ritorniamo li alle 16:10 e ci sono ancora le signore delle pulizie dentro... Ci hanno detto a caso che l'appartamento era pronto tanto per poi buttarci giù il telefono... L'appartamento Carrer de Ramon y Canal 5 primo piano è grande ma è stato ristrutturato con tutti i prodotti più economici presenti nel mercato e si vede... due camere su 4 sono senza finestre (in italia questo è abusivo non lo so in Spagna) L'appartamento dicono che è da 9 persone ma a livello legale è da 5 persone.. quindi oltre 5 persone è abusivo... Una delle due docce non puà essere utilizzata, uno dei due letti matrimoniale ha le doghe sfondate...avvisati ma nessuno ha fatto niente... Bidet non presente, c'era spazio per metterlo ma hanno pensato bene di puntare al risparmio su tutto... per poi però chiedere un prezzo giornaliero affitto elevato, la qualità prezzo è 0 su 10.

El piso supe limpio , la atención al cliente fantástica y los espacios y vistas espectaculares. Muy profesionales y recomendados 💯.

States in the ‘rules’ for booking their apartment that ONE guest needs to be over 25. We had 4 guests over 25, yet were somehow denied the property without any real reason at all. Now we have to delay the organisation of our trip for up to 10 days refund time, probably at extra cost because this company cannot make its own rules clear. It’s obviously reasonable to have certain conditions of the profile who stays but unless these are clear people are going to lose time and money booking only to be cancelled and have to wait for their refund. Really really poor

We had a terrible experience with Stay Unique. The property we were staying in had mould and damp through the apartment. We raised this issue on day 2 after we noticed it and were told this wasn’t mould and was not dangerous. We were also told that the owner had come to see the issue and said there was no problem, this was not true as I had stayed home that day waiting for the owner. After spending hours on the phone to Stay Unique and Booking.com I was told we could only leave and get a refund if I got a doctors note to prove I had asthma and could not stay in a mouldy house. We spoke with the owners ourselves and learned he had never said he had been in the property and was more than willing to refund us. Stay Unique had lied on both fronts. We ended up staying the whole 4 weeks and the mould issue was a constant problem. Due to numerous emails being ignored by Stay Unique, we ended up speaking directly with the owner to get any resolution. I would never use Stay Unique again and would never recommend them to anyone.

Habíamos reservado un apartamento en Málaga para tres personas y cuando llegamos solo podían dormir dos, puesto que había un sofá pésimo y no tenía ni sábanas ni manta ni nada para dormir en élniaun llamando por teléfono hasta las cuatro de la mañana sin obtener ninguna respuesta que subsanara nuestro problema tuvimos que mal dormir las tres en una cama de 135 y al día siguiente al ver que no nos habían arreglado el problema tuvimos que reservar otro apartamento con el coste que ello conllevó. No nos han devuelto ni un euro aún habiendo cobrado por adelantado antes de bajar y aún poniéndonos en contacto con ellos han pasado de todo. Son unos incompetentes y unos caraduras

Me encantó el piso, era super centrico. El check in fue muy rápido. El piso estaba muy limpio y cómodo. Sin duda volvería 👌🏼

I highly recommend Sol as an exceptional hostess. Her extensive knowledge of Barcelona proved to be invaluable. She not only provided us with insights regarding our lodging accommodations but also offered valuable information about the surrounding areas, encompassing dining options and local attractions. Her efforts significantly enhanced our transition from Madrid to Barcelona, making it an unforgettable experience. In contrast, the hospitality provided by the Western was notably lacking compared to her exemplary service.

I am extremely disappointed with Stay Unique in Malaga and their utter lack of empathy in the wake of the tragic and devastating Dana storm in Valencia, Spain. The storm has caused severe damage to the roads, and tragically, lives have been lost. Many of us, including myself, are unable to travel, and it's unclear when we will be able to take our vacation again. Despite these extenuating circumstances, Stay Unique has refused to refund our reservation, showing no consideration for the situation.

What's even more frustrating is that while other property owners in different cities have fully refunded us and shown understanding, Stay Unique is only interested in keeping our money. Initially, they tried to blame AirBNB's policies, and now, instead of offering any kind of solution, they are demanding an additional €15 if we are late for check-in and a further €50 for checking in after 9 p.m. This is absolutely ridiculous! How can they expect us to even make it to the property when roads are destroyed, and we're still dealing with the fallout of a natural disaster?
And btw, AirBnb is open to full reimbursement without withholding taxes and fees from both parties, but Stay Unique is insisting that AirBnb policies tie them completely.

Stay Unique's lack of basic humanity is appalling. They should be ashamed of themselves for treating paying customers this way during such a tragic event. I urge others to think twice before booking with them—it's clear that they are more interested in money than in seeing human beings in customers. Do yourself a favor and choose a company that values its customers and shows genuine care in times of crisis.

We loved the apartment and location. It was lovely to see the square from the terrace, although it does need a little maintenance it was a little wobbly. However we definitely will return. It was good value for money. Its definitely soundproof, except for one neighbour with young children in the apartment next to us for the beginning of our stay. We will absolutely return.