REN Skincare Anmeldelser 

414
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Poor customer service. Poor quality control. The customer service from this company is shockingly bad. They show no loyalty to their customers whatsoever and no help either. My recent repeat purchase... Vis mer

Vurdert til 5 av 5 stjerner

Ren Skincare is a fabulous product. I have always struggled with skin problems (everything from dryness, oily skin, acne, fine lines) and Ren has eliminated those concerns. Their website is user-frien... Vis mer

Vurdert til 5 av 5 stjerner

Sent me a wrong product. This can happen, as mistakes can be made. Customer care person I dealt with, called Beth, resolved the issue by sending out a replacement and said I can keep the incorrect... Vis mer

Vurdert til 5 av 5 stjerner

REN Skincare is an awesome company. Their products are pretty clean and helps all my skin needs. They always ship pretty quickly and thier customer support is great. Its definitely worth trying this c... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

414 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(414)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic Service and product

From start to finish, Ren provide an excellent service and first class products. Ordering is here simple and easy. They offer a reward system that is incredibly generous. I used a £25 voucher that I was awarded just for leaving reviews of the products I had used. The product itself is excellent and from the Evercalm collection. And everything including all the packaging is fully recyclable.

28. oktober 2022
Vurdert til 5 av 5 stjerner

Brilliant customer service

Sent me a wrong product. This can happen, as mistakes can be made.
Customer care person I dealt with, called Beth, resolved the issue by sending out a replacement and said I can keep the incorrect item as well.
If only all companies were this helpful and understanding.
Very impressed. And the products I ordered are absolutely brilliant.

6. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Delivery shambles

Your customer service advisor was great and that is why I gave you 3 stars rather than 2, as for your delivery/warehouse it was shocking for the second time. My first order didn’t make it to Royal Mail, so after a week of waiting, I asked you to check it out and your advisor was more than helpful and said a new one would be sent out the next day via DPD. This didn’t materialise as your warehouse sent it out again via Royal Mail during a well known strike resulting in further delays.

24. september 2022
Vurdert til 5 av 5 stjerner

Excellent skin care range

Easy website to navigate, a good range of products with a useful skin care quiz to point you in the correct direction, prices are very reasonable for what I have found to be an excellent skin care range. Very happy customer.

28. september 2022
Vurdert til 1 av 5 stjerner

Not pregnancy safe

I worked with a REN esthetician to select skincare that is pregnancy safe. She recommended the Bioretinoid Youth Cream and when it arrived, the bottle clearly states that it is "not for use by pregnant or lactating women". This warning is not visible on the website before purchasing.

24. september 2022
Vurdert til 1 av 5 stjerner

Ren is taking down honest reviews…

Ren is taking down honest reviews unless they are 5 or 4 stars. I have been using ren for many years and have been a loyal customer. My recent experience was awful. Ren discontinued a product that I was using for years. They brought new products that are specifically for sensitive problematic skin. I never had problematic skin, but it is very dry. After starting to use their new products, my skin started to react, it was burning and very sore.The product also turns stinky and cloudy. I bought 2 bottles since staff in Space NK suggested that this might have been a fake product since it was purchased on Amazon. I reviewed the products on both Ren and Space NK, and Ren took it down within an hour and Space NK did not publish it. I went to Space NK to speak about my experience, I was made feel as if I was making this up, even though I brought the product with me and had images of numerous bottles of the serum where the same thing happened. They would not refund the product. If a product changes and it's not as it's supposed to be, it's faulty and it should be refunded. I suggested that they should send it back to REN with feedback, and they said they can not contact them, they have no number for them or can not get through. retailer can not contact or feedback to the supplier? I was asked by the staff whether any other customer mentioned it in reviews as they never had anyone complain. I said, no, but you and Ren are not publishing negative reviews. I was given a voucher. The way my skin is now is much more of my concern since I have developed painful red patches and rosacea on my face which is swollen all over the face, and my eyes are swollen and burning since I started using their new products, despite that I stopped using this 4 days ago. . It is very concerning that neither Ren nor Space NK are publishing honest reviews, which can really impact or even damage someone's skin. Whenever you contact REN they are disinterested and appear as if they really do not care.

15. september 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic customer service

First garbled order in twenty years - REN apologised, sent the correct item straight away, and made a gift of the stowaway. Fantastic customer service. Thank you!

7. september 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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