Mezory London Anmeldelser 22

Avoid ordered item nothing like described, unable to get full refund only 30% received back, total scam

Such an awful company.
2 months of delays and emails going round and around saying it's been delivered to the InPost Locker.
Yodel saying they can't talk to me as I'm not their customer.
Mezory saying they can't do anything.
Finally got my Bank involved and got my money back.

DO NOT BUY FROM THIS COMPANY.
It's classic Drop Shopping and their website lies, they do not have 5,000+ positive reviews on Trust Pilot.
Trust Pilot you should Sue them for false advertising and using your company name.

Very poor quality material, very badly made, returns address is in China and known to be a scam address, it costs more to return that the trousers are worth. They offer partial discount which means sharing bank details. AVOID this company.

Complete rip off. SCAMMERS. Save your money. Can’t believe I fell for it…it was worth the £50 to see my partner laughing when I showed her the absolute state of the trousers

Classic drop shipping nightmare and based in China. No contact at all until bank got involved. Avoid and proceed with ‘extreme caution’ quoted from Google Gemini

They are fraudsters and scammers. I would strongly advise against buying anything from them. Once you pay, getting your money back becomes extremely difficult because of the following reasons:

1) The product quality is very poor and not worth the money.

2) There is no customer-friendly return policy. You are expected to pay expensive return shipping charges to China.

3) Customer service is rude and does not properly listen to customer concerns.

4) Instead of processing a refund, they may send the same poor-quality or damaged product again. If you request a refund, they simply refer back to their “return policy.”

In short, getting a refund is extremely difficult. They keep delaying the process and may repeatedly send damaged replacement products instead of resolving the issue properly. PLEASE STEP AWAY !!!

UK Consumer government has to take serious action on this vendor as many customer are faced the same kind of issues.

Ordered three pairs of trousers, unfortunately too big for me. No option to return them for a different size, only to keep them and pay another £14.95 per item to be sent another size. Avoid this company.

Absolut scammers!!their clothes are awful! Impossible to contact them. And when I finally managed to get to speak to someone .They don’t want you to return their awful clothes and issues the refund..instead they bombard you with other offers! When I said that I had enough and want to send it back and get my money back they asked me to send it to China!

Shockingly poor products, nothing like as advertised. Avoid this company. They are based in China, not the UK.

Complete rubbish. Worthless junk, shipped directly from china. Avoid!

Don't use this company.
Scam from China, really bad customer service.

Delivery has taken over a month and is still not here. tried to cancel but they charge you €19.95 for a failed delivery. Absolute scammers DO NOT TOUCH !!

This is a scam website misrepresenting products on their Facebook page where in fact they have no resemblance in reality. I bought a pair of relaxed fit denim like trousers but they are tissue thin and too small, of course, made in China.

AVOID AVOID AVOID.

Avoid this fake company at all costs!! They take your order and your money and do t deliver the goods. And by the sound of it the goods are of a very substandard quality. I have asked for my money back on numerous occasions and get nowhere on their laughingly named customer services email.

Do not buy from this company. Avoid at all costs.

I purchased a pair of trousers. I followed the size guide and they arrived way too small. Despite leading people to think that this is a London based store they are actually shipping from China. The trousers look nothing like the picture, they are just a design printed onto cheap fabric.

I have asked for a refund (the email address on the website doesn't work btw) and the company has been sending me round the houses, trying to stall fir time so the return policy expires. They refuse to pay the cost to ship back to china, they expect me to pay to fix their error.

If you buy from them you will be very disappointed.

Wish I’d read the reviews first.
What arrived you could by on a market in Bali for 50p

Company is a scam. Goods do not match what was advertised and sizes were wrong . When I tried to return the put obstacles in way to ensure 14 days return period was exceeded. They kept offering vouchers/discount but when I insisted on full refund as per website I got a return address in China. Its a scam.

Bought a pair of "cargo trousers". Firstly, They were M (supposed to fit 33.9" waist). I cannot do the button up they are so tight. Secondly, they are not of satisfactory quality when compared to the marketing images that show cotton cargo style trousers. What arrived instead was thin nylon fabric poorly made, no studs in the seam corners. Way overpriced for what they are. I wish Trustpilot would permit photos to be added

Be aware do not buy from this website - it is fraudulent!

I wish I had looked at this page before I purchased as I can tell you all the reviews here offer the same experience that I have had.

I have requested a full refund because the item that I received bears little resemblance to the image on your website. There is only single topstitching, not double; there are no studs on the cargo pockets; there is no reinforcement on the front pockets. The garment is made from an inferior polyester fabric. The advertised 'craftsmanship' in the stitching is unrepresentative of the shoddy workmanship throughout. Threads have not been cut off, and the waistband has no interfacing. The belt loops are cut irregularly and have only one single row of stitching and not the reinforcing bar stitching that one would expect. The whole garment has been stitched on a three-needle overlocking sewing machine, intended for finishing, not structural stitching. This means that the seams are very likely to pull and fray, especially as, despite using your size guide, I have a pair of trousers that are far too tight to wear. They were marked in the garment as 3XL, but the packing was labelled 2XL.

If, as a company, you actually strive to minimize CO2 emissions, may I suggest that you source your garments in the UK, and not China. Nowhere in the description was I made aware of either the polyester fabric, or the source of the item.

I simply cannot believe that this item was originally on sale for £80! Even at your sale price of £40 they are terrible quality and worth maybe £10 on a market stall.

The company has failed to understand my rights under The Consumer Rights Act 2015 any item bought online must be as described or the customer is entitled to a full refund. In fact, you even state the following on your website: 30-Day Money-Back Guarantee. Your satisfaction is our priority. Shop with confidence. If you’re not completely satisfied, return your items within 30 days for a full refund — no stress, no hassle!! You have no right whatsoever to put a 14-day limit as a period in which the item must be returned, neither can you charge return postage.

A note to trustpilot - this page has not been claimed by mezory-london.com yet they claim on their website five star reviews from trustpilot - how is that possible??

Sadly, as the other two (at time of writing) reviews have stated, the goods you receive only bear a passing resemblance to the pictures used to entice you into buying.
I ordered 2 tops of 1 style in two colours and received two identical tops. Instead of the heavyweight fabric and sherpa lined collars that the pictures showed, they are cheap screen printed material with an extremely thin lining.
The cargo trousers I ordered were not the jeans style material pictured. Again, they are cheap screen printed nylon material, more like lounge pants.
Finally, the corduroy 'trousers' are more like ribbed pyjama bottoms (and of course, not proper corduroy).
I'm not even going to talk about sizing, but you've probably already guessed that it's not accurate.
I now wish I'd checked here first, but I was taken in by their very polished website.