Remus Uomo suits are a class apart. Stylish and elegant, yet affordable for such a high end product. Their staff are helpful and friendly. Special mention to Fiona in their Customer Service Department... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I love the Remus men’s clothing! I was experiencing a delivery issue due to my post code not being recognised on the website. I contacted customer services by email and received a response from Fiona... Vis mer
I used to be a regular customer of Remus when I lived in Nottingham but moving to South Wales finished my connection with the brand. Some years later I saw them on Facebook and thought I'd renew the... Vis mer
Quality is always good, delivery was prompt and overall, I’m satisfied and I feel I got value for money
Informasjon om virksomheten
Skrevet av virksomheten
Remus Uomo provides design-led, formal tailoring and off-duty casuals to men who take a serious attitude towards fashion. Remus Uomo is on a mission to make men’s style more accessible, to create simple yet smart everyday pieces, that make it easier for men to dress well no matter what the occasion.
Kontaktopplysninger
15 Sloefield Drive, BT38 8GX, Carrickfergus, Storbritannia
- +44 333 456 3775
- help@remusuomo.com
- www.remusuomo.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Was in the Belfast store
Was in the Belfast store. Staff were very helpful and professional and made the shopping experience very easy
Excellent customer service
I had a problem with a rivet on my jeans. The customer service was excellent - friendly staff, kept me updated, extremely helpful and got it sorted for me quicker than I expected. I was impressed and want to give credit where it is due.
I used to be a regular customer of…
I used to be a regular customer of Remus when I lived in Nottingham but moving to South Wales finished my connection with the brand. Some years later I saw them on Facebook and thought I'd renew the connection. Being unsure if it was still as good as I remembered, I just put in an order for a couple of T Shirts. And I was delighted on receipt to find that it is still a very good mens clothing supplier
Perhaps even better because of the slick mail order delivery.The packaging and presentation was of the same high quality as the goods
Best Online Company to deal with…
Easily the best company I've dealt with online. Fast and efficient and couldn't be more helpful when there was a problem with the delivery.
Great Clothes & Customer Service
Great customer service, fixed an issue with return with no problems!
Bought not first time
Bought not first time. Fast delivery, very good quality and price. Very happy with suit, fits perfectly. Its one of the best things that you can do mix and match. This is awesome thing. Packed very nicely. Highly recommended!
Perfect mix of quality, style, and affordability
I’ve purchased 5 suits over 5 from Remus Uomo and had never been let down once. They’re are a perfect mix of quality, style, and affordability. Their staff have always been super friendly and welcoming, both in store and online.
Great quality and fast delivery.
Just received a Braxton Twill Jacket and very impressed with the quality of the product and packaging. They clearly take great pride in both. Fast delivery too. Highly recommended.
Wonderful customer service
I visited the Glasgow Braehead store recently. I was looking for trousers. I had no expectations. What I experienced was the best service and choice I have seen in many years! From the onset, Steve was attentive and understanding when I explained I was fed up with trousers that fit okay. I wanted trousers that fit me properly. Sean joined the conversation and both gentlemen helped me and my wife (who was really making all the decisions!) - pick the right trousers which are fantastic. I would say the treatment we got was personal, professional and amiable. Their product knowledge is excellent. A great range but I cannot stress enough what a difference great customer service makes.
Seamless and fast
Great website. Clear ordering process, free and very quick delivery. Delighted with quality of the product. Highly recommend.
The quality of the Remus Umo suits…
The quality of the Remus Umo suits seemed perfectly acceptable, but the overall experience was significantly undermined by the staff and their policies.
I visited the store twice hoping to find the right assistance:
• First Visit (Staff Member 1): The individual I dealt with appeared to have very limited knowledge regarding suit sizing, fit, and general sartorial details. They were unable to explain different trouser breaks and, regrettably, seemed to laugh off my questions about specific alterations, which felt unprofessional.
• Second Visit (Staff Member 2): This interaction was slightly better, as the second staff member was polite and had some suit knowledge. However, they also seemed to dismiss or laugh at my requests for certain materials and bespoke alterations. Given that I have been a devoted suit wearer for decades and have extensive experience with different tailors, this lack of respect for a customer's knowledge was disappointing and made it clear they did not care about the sale.
The store's policy on alterations is extremely limited: they can only alter trousers, with no tailoring available for the jacket or vest.
Finally, I found their sizing very restrictive. The fact that they seemingly cannot provide a suit for someone who is 5'7" is quite worrying for a dedicated suit retailer.
Overall, the limited sizing, lack of alteration options, and the staff's unprofessional attitude and lack of knowledge ultimately put me off. I would not recommend this store
Great service
Great service, clothes delivered in 24 hours, great quality. For those I decided to return, the return was really easy, free and repayment was very fast.
The sales team were very helpful
The sales team were very helpful - good service
I was impressed of the packaging
I was impressed of the packaging, the quality of the fabric and how it fits. However, as I was a new buyer and don’t know anything about the merino wool I was expecting a warmer sweater, also the neck of the sweater was folded, so I’ll need to iron it to get rid of the creas
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