My friend collapsed on the ferry, with in a fraction of second first aid group came and started giving a possible procedure to minimize the risk… They were extremely professional and everything on ti... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Vis mer
Selskapet har svart
Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Vis mer
Selskapet har svart
After 11 years and multiple trips per year, 1 bad member of the car deck crew means I'll be using White Link in future. The man, who I've made the profile picture, was unhelpful, rude and REALLY let's... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Skrevet av virksomheten
- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Kontaktopplysninger
12 Bugle Street, SO14 2JY, Southampton, Storbritannia
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
4,5
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 88 % av de negative anmeldelsene sine
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Svar fra Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
All good except the high cost
All good except the high cost. I won't be going to the IoW again because of this.
12. juni 2026
Svar fra Red Funnel Ferries
Thank you for your feedback. I am sorry to hear that you find our pricing to be high, and that you would not travel with us in the future. We frequently run promotions on the special offers page of our website, and recommend checking the page before booking.
Changing ferry times was easy albeit a…
Changing ferry times was easy albeit a £7.00 charge !!!
14. juni 2026
Svar fra Red Funnel Ferries
Thank you for taking the time to leave us your review. When amending your sailing, a fare difference may apply if you are moving to a more expensive sailing.
I arrived slightly early as I had to…
I arrived slightly early as I had to negotiate the festival traffic. I was put on the earlier crossing as there was space.
All the passengers were in good spirits so that helped while away the time.
Red funnel was the cheaper crossing.
21. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review - we are happy to hear that you were able to travel earlier!
On time outward leg
On time outward leg
Was offered early sailing for home log as there was room
8. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
Good service but expensive.
Good experience whilst travelling both ways on Red Funnel. Would have got 5 stars but for the cost of the crossing which I feel is too high. The staff were all very helpful and the service was excellent.
8. juni 2026
Svar fra Red Funnel Ferries
Thank you for your feedback. I am sorry to hear that you find our pricing to be high. You may wish to review the special offers page on our website before you next book.
Very well organised trip there and back
15. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
A few booking errors,mine not Red…
A few booking errors,mine not Red Funnel s,easily rectified over the phone before we travelled.
An easy journey from there..
10. juni 2026
Svar fra Red Funnel Ferries
Thanks for your feedback. I'm pleased to hear that our contact centre team were able to amend your booking.
Svar fra Red Funnel Ferries
Thank you for your feedback - we are happy to hear your travel with us was seamless.
Easy to book a crossing online
Easy to book a crossing online. Ferry crossing was well organised to get on and off in your car.
13. juni 2026
Svar fra Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Svar fra Red Funnel Ferries
Thank you for your review - we hope to see you on board again soon.
Well organised from the moment we…
Well organised from the moment we arrived at the check-in. The ferry was very clean and tidy. A very pleasant trip to the IOW.
12. juni 2026
Svar fra Red Funnel Ferries
Thank you for your feedback - we hope to welcome you back on board again soon.
I missed the 2pm ferry due to a crash…
I missed the 2pm ferry due to a crash on the A34 with long delays. The lady on the check in booth was very helpful & said I could go on the 3pm ferry. The trip was very pleasant with adequate seating. Refreshments were available & at a reasonable price. All in all a very good experience!
8. juni 2026
Svar fra Red Funnel Ferries
Thank you for your feedback. We are sorry to har that you were unable to travel on your booked departure, but pleased to hear we were able to accommodate you on the next crossing.
Svar fra Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Isle of wight holiday From the moment we pulled up at check…
From the moment we pulled up at check in at Southampton port, to be greeted by name was lovely. All staff were friendly and to get a wave from the car deck staff too. Our return from the isle of Wight was just as good and we wouldn't hesitate in using red flag again.
9. juni 2026
Svar fra Red Funnel Ferries
Thank you for taking the time to leave us your review. We are delighted to hear that you found our colleagues to be friendly and we hope to welcome you back on board again soon.
Excellent service
Excellent service. Very organised.
Comment: lifts were very slow and small otherwise everything good.8
8. juni 2026
Svar fra Red Funnel Ferries
Thanks for your review - we hope to welcome you back on board again soon.
Straight forward trip enjoyed Isle of…
Straight forward trip enjoyed Isle of Wight and good trip back again
12. juni 2026
Svar fra Red Funnel Ferries
Thanks for your feedback - we are happy to hear that you enjoyed travelling with us.
A Little Gem
What we like about the Isle of Wight is that it takes only one hour to get to from Southampton where we live. Once your there it’s easy driving, no motorways. There is a good choice of beaches, countryside, attractions for all age groups.
We booked our ferry crossing and accommodation through Red Funnel, the booking agent was very helpful.
We are looking forward to returning to the Island.
14. juni 2026
Svar fra Red Funnel Ferries
Thank you for taking the time to leave us your feedback. We are delighted to hear that you enjoyed your visit to the island and we hope you welcome you back to the Island soon!
We always book the VIP lounge which we…
We always book the VIP lounge which we find excellent as we have driven down to Southampton and it is good for refreshments and usually not crowded.
Our only complaint is that we are elderly and although we can go up in the lift the last flight of stairs does not have a lift and they are very difficult to climb.
11. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review. We are pleased to hear that you enjoyed the Signature Lounge. We are currently waiting on some replacement parts for our lifts, so for the time being, the lift only operates between the passenger gangway, vehicle deck and main passenger saloon. We hope to have the lift fully functioning soon.
Prices could be better
Happy with travel although prices on boat are just as expensive as buying a travel ticket. Could do with more benefiting travel for islanders as people on UC can get any travel for £60 and people that work have to pay over £100+.
1. november 2025
Svar fra Red Funnel Ferries
Thank you for taking the time to leave us your feedback. I am sorry to hear that you find out pricing expensive. While we do have an assisted fares scheme for residents on low incomes, this is means tested by the Isle of Wight County Council. We regularly send a Big Book of Savings to Island residents, and offer a year round Island Resident discount for those times when a promotion isn't available.
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