Ferry on time both outward and inward. Loading very efficiently carried out as ever. Food and drinks on board are plentiful and fine for a relatively short crossing. Red Funnel is my ferry company... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My friend collapsed on the ferry, with in a fraction of second first aid group came and started giving a possible procedure to minimize the risk… They were extremely professional and everything on ti... Vis mer
The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Vis mer
Selskapet har svart
Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Skrevet av virksomheten
- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Kontaktopplysninger
12 Bugle Street, SO14 2JY, Southampton, Storbritannia
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
4,5
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Prices could be better
Happy with travel although prices on boat are just as expensive as buying a travel ticket. Could do with more benefiting travel for islanders as people on UC can get any travel for £60 and people that work have to pay over £100+.
1. november 2025
Svar fra Red Funnel Ferries
Thank you for taking the time to leave us your feedback. I am sorry to hear that you find out pricing expensive. While we do have an assisted fares scheme for residents on low incomes, this is means tested by the Isle of Wight County Council. We regularly send a Big Book of Savings to Island residents, and offer a year round Island Resident discount for those times when a promotion isn't available.
Very caring staff who pay attention to…
Very caring staff who pay attention to small details
19. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review - we are pleased to hear you found our staff to be caring.
Excellent journey both ways
Excellent journey both ways. Quick and efficient at boarding and disembarkation. Clean and comfortable lounges to use whilst sailing. We only had drinks, so can’t comment on food options. The drinks were good and fairly priced. Looking forward to using them again.
12. juni 2026
Svar fra Red Funnel Ferries
Thank you for taking the time to leave us your review. We are delighted to hear that you had a comfortable crossing with us!
A calm efficient crossing
After a very stormy journey down to Southampton, the efficiency and calm reception at Southampton and then East Cowes is just what a traveller requires.
8. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review - we are pleased to hear that you found our colleagues to be calm and efficient.
Easy online booking
Easy online booking. Excellent boarding process. Good communications. Smooth journey.
9. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
Very efficient company
Red Funnel were very efficient in getting us on board, comfortable crossing and disembarked with no issues. The return trip was equally impressive especially as on arrival to the port they were able to put us on an earlier departure without any quibbling, well done.
8. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review. We are pleased to learn that you had a comfortable crossing with us and that you were able to to travel earlier on your return crossing.
Arrived early for both sailings and…
Arrived early for both sailings and with no fuss, allowed us to sail early. Staff polite and welcoming. Ferry clean and comfortable
8. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon.
Going above and beyond!…
Although I’m an Island resident and should know better (!) I made a silly error when booking on line which I realised only when attempting to board in East Cowes. My Southampton destination was a cruise ship. Your colleagues sorted this all out for me, even though this meant “opening” a seemingly closed time slot. Timely arrival to ship achieved! Thank you.
12. juni 2026
Svar fra Red Funnel Ferries
Thank you so much for taking the time to leave us your review. We are delighted to hear that our colleagues were able to amend your booking, and we hope you loved your cruise!
Svar fra Red Funnel Ferries
Thank you for your review. We are pleased to hear our staff were friendly, and we hope to welcome you and your pooch back on board again soon.
Svar fra Red Funnel Ferries
Thank you for your review - we are happy to hear you received good service while travelling with us.
Very efficient and organised.
13. juni 2026
Svar fra Red Funnel Ferries
Thank you for taking the time to leave us your review - we hope to welcome you back on board again soon.
Keep sending me someone else’s emails
30. juni 2026
Svar fra Red Funnel Ferries
Thank you for taking the time to leave us your comments.
I am sorry to hear that you are getting emails meant for someone else. Your email address was provided for a recent booking, and you may have received an eticket before a request for feedback from Trustopilot. We have no way of verifying that email addresses are correct, and I sincerely apologise for any inconvenience this has caused.
Fantastic funnel
Well organised
Smooth sailing
Instructions and safety well communicated and clear.
Fully stocked for food and gifts
Pleasant staff
12. juni 2026
Svar fra Red Funnel Ferries
Thank you for your feedback. We are delighted to hear that you had a smooth crossing with us, and we hope to see you on board again soon.
On time for the last 15 visits or…
On time for the last 15 visits or so,and very comfortable ferry over to i.o.w.Like this destination it goes to and its departure.
Also food and drink aboard are very nice to.
If your late or Early they have always accommodated us to
7. juni 2026
Svar fra Red Funnel Ferries
Thank you for your review. We are happy to hear that your recent crossings have been on time, and that you enjoy the food and drink options available. We hope to welcome you back on board again soon!
boarding and on time service very good, food lacking
boarding and on time service very good, however food offering is rather bland and boring with no real change in the 3 years i,ve sailed with the service.
4 seasons in one year it would be nice to see some seasonal offerings on the menu?
19. juni 2026
Svar fra Red Funnel Ferries
Thank you for taking the time to leave us your feedback. We are sorry to hear that you find out food option to be boring. We review the food options available on board every year, and while some staples such as curry or fish and chips remain, many changes are implemented. This year, we have seen additions such as hunters chicken and quiche of the day.
I shall ensure that your feedback is reviewed by the relevant teams.
Accessible needs were met for both…
Accessible needs were met for both journeys and we were well looked after.
13. juni 2026
Svar fra Red Funnel Ferries
Thanks for your review - we are happy to hear that your needs were met and that you were well looked after.
Super efficient check in
Super efficient check in, ferries immaculately clean and providing good quality food and drinks at sensible prices
19. juni 2026
Svar fra Red Funnel Ferries
Thank you for your feedback - w hope to welcome you back on board again soon!
Helpful staff for my disabled husband
13. juni 2026
Svar fra Red Funnel Ferries
Thanks for your review - we are pleased to hear that your husband found our staff to be helpful!
Svar fra Red Funnel Ferries
Thank you for your feedback - w hope to welcome you back on board again soon!
Everything it should be
Very Accommodating. Friendly staff. Clean.
Nice and easy part of our travels
15. juni 2026
Svar fra Red Funnel Ferries
Thank you for your feedback - w hope to welcome you back on board again soon!
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