Customer service has been great, helped me resolve my issues with a previously owned LM ultra. They helped me find replacment parts and shipped them asap. I liked the LM so much I purchased a new LM U... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
J’utilise le Rattan Pathfinder Pro Europe chaque jour et ce vélo s’est montré fiable, puissant et très agréable à conduire. L’assistance est fluide, la batterie offre une excellente autonomie et la st... Vis mer
Me parece una bici super versátil, vale tanto para dar un tranquilo paseo, una ruta mas larga y aventurera, ir al trabajo, etc. Yo sobre todo buscaba una bici con potencia para dar un poco de caña... Vis mer
Me llego la bicicleta sin el cargador. Reclamé el cargador y un mes despues aún sigo sin cargador y sin poder utilizar la bicileta al no poder cargar la bareria. Servicio Post-Venta pésimo.
Informasjon om virksomheten
- Sykkelbutikk
- også i
- Sportsbutikk
Skrevet av virksomheten
Rattan was founded on the belief that a business doesn't have to compromise to create great products at great prices. We hope to pass a positive attitude towards life to all through our products. We are all a little wild at heart, are we not? There is much to be gained from traveling and seeing the world. We should all embrace at least a little wanderlust. But let us not forget the end goal; in the wise words of T.S. Elliot, "We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time." Now, riding your bike and let's go for a trip! Becasue you will nerver know how beautiful the world is before you go outside. Then you will find that we are not selling you a cool bike but the amazing scenery along the way. Our team has only been in existence for only 5 years since its inception. During these five years, we have grown a lot and won the praise of many customers. But we still clearly understand that there are many places where we are not perfect. So if you have any suggestions, please be free to contact us, we believe that with your help, we will become better. Thank you again, our lovely customers —— Rattan
Kontaktopplysninger
9155 Archibald Ave, Ste A, 91730, Rancho Cucamonga, USA
- info@rattanebike.com
- www.rattanebike.com
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La bici è fantastica
La bici è fantastica! Potentissima e comodissima la consiglio!!
Just awesome
Just awesome. I am using Rattan LM Ultra for delivery purposes. Battery backup is huge which was my first priority.
Bici fantastica… guidarla è veramente…
Bici fantastica… guidarla è veramente bellissimo!!!La sto consigliando a tutgli amici xké mi trovo benissimo…
Perfect fit for me!
Paid €1399.00 and still waiting for my refund!
Paid €1399.00 via PayPal for an eBike EU-Rattan will not ship to Malta even though Malta is an EU Country, therefore I had to pay for trans-shipping the bike from Spain to Malta. Rattan website states that it ships within 2 - 8 days, after placing order they told me it was not in stock and I had to wait an additional 10 days. Finally they sent me a Tracking number in which 6 days later and the courier still telling me that they don't have my package. I told Rattan that if the tracking number is not going to give me results I will contact PayPal. They cancelled my order and I am still without my €1399.00 plus €150.00 Trans-Shipping cost! They lie in practically in every email or chat message! Let's see how long my refund is going to take before I get it. Now They tell me they have some Dragon Festival in China so my refund will have to wait!!! Terrible Terrible communication skills! Stay away from these guys! Read all the 1 star reviews. Am I ever glad I did not get this piece of junk they call an eBike!
It took 5 months to get the part I…
It took 5 months to get the part I orded. no one answered the phone
ik heb een pathfinder pro eu ge kocht…wat een fout
ik heb een pathfinder pro eu ge kocht levering ging all fout fiets was in begin geweldig om me te rijde en na een tijd +- 2 maanden begon mijn voorvork vering te kraken en pepen gelijk een ballon en ik vroeg aan klanten dienst om advies en als antwoord zonder video kunnen wij niks doen blijf weg van dezen e bike shop niet aangeraden
The new hydraulic brakes you told me to…
The new hydraulic brakes you told me to purchase are not the right size for my Rattan LF Ultra
The product is really good
The product is really good. We bought my daughter's bike for her 18 years and she is happy!
Great value, poor packaging
We purchased a couple Rattan folding e-bikes about five years ago. We were now looking for full size 26" fat tire e-bikes. Our folding Rattan e-bikes have been trouble free so we felt good buying from Rattan again.
We purchased two bikes which arrived two days after they were ordered. The components and quality of these new bikes are a step up from our older folding e-bikes.
Most of the 26" fat tire e-bikes out there are very similar. The Rattan has a strong frame, good welds, strong 750W motor, hydraulic disc brakes, torque sensor with very little delay, 8-speed, nice color display with lots of programmability. You get a lot for your money with Rattan. You can spend quite a bit more for the brands that advertise more, but you don't really get a better e-bike.
We replaced the seats with wider comfort seats and replaced the handlebars with ones that have a higher rise. For us, this results in a more relaxed, upright riding position
The reason for 4 stars is because the packaging was not good. They arrived in simple cardboard boxes with very little protection. Both bikes arrived with large gashes/scrapes in their frames in the same location. This doesn't effect their usability, but when I get a new e-bike I don't want it to be scraped up when it arrives. I contacted customer support and they said they would send me some touchup paint. Unfortunately, they never did send the touchup paint.
ATTENZIONE!!
ATTENZIONE!!! LE RECENSIONI SONO TUTTE FALSE E LASCIATE SOTTO RICHIESTA E PAGAMENTO DELLE STESSE. LE BICICLETTE SONO VERGOGNOSE. SPENDETE DI PIU, PERCHE QUESTE SONO BICICLETTE USA E GETTA E IL SERVIZIO DI ASSISTENZA è INESISTENTE. LA MIA BICI DOPO 350 KM SI è INCENDIATA . VEDRETE, ALTRI 2 ANNI E QUESTA AZIENDA NON ESISTERà PIù.
WARNUNG!! DIE BEWERTUNGEN SIND ALLE GEFÄLSCHT UND WURDEN AUF ANFORDERUNG UND BEZAHLUNG ZURÜCKGEGEBEN. FAHRRÄDER SIND BESCHÄMEND. GIB MEHR AUS, DENN ES HANDELT SICH UM EINWEGFAHRRÄDER UND DER UNTERSTÜTZUNGSSERVICE IST NICHT VORHANDEN. MEIN FAHRRAD FING NACH 350 KM FEUER. SIE WERDEN SEHEN, IN WEITEREN 2 JAHREN WIRD DIESE FIRMA NICHT MEHR EXISTIEREN.
WARNING!! THE REVIEWS ARE ALL FAKE AND LEFT UNDER REQUEST AND PAYMENT OF THE SAME. BICYCLES ARE SHAMEFUL. SPEND MORE, BECAUSE THESE ARE DISPOSABLE BICYCLES AND THE ASSISTANCE SERVICE IS NON-EXISTENT. MY BIKE CAUGHT FIRE AFTER 350 KM. YOU WILL SEE, ANOTHER 2 YEARS AND THIS COMPANY WILL NO LONGER EXIST.
ATTENTION !! LES AVIS SONT TOUS FAUX ET LAISSÉS SOUS DEMANDE ET PAIEMENT DE LA MÊME CHOSE. LES VÉLOS SONT HONTEUX. DÉPENSEZ PLUS, CAR CE SONT DES VÉLOS JETABLES ET LE SERVICE D’ASSISTANCE EST INEXISTANT. MON VÉLO A PRIS FEU APRÈS 350 KM. VOUS VERREZ, ENCORE 2 ANS ET CETTE ENTREPRISE N’EXISTERA PLUS.
ADVERTENCIA! LAS RESEÑAS SON TODAS FALSAS Y SE QUEDAN BAJO PETICIÓN Y PAGO DE LA MISMA. LAS BICICLETAS SON UNA VERGÜENZA. GASTA MÁS, PORQUE SON BICICLETAS DESECHABLES Y EL SERVICIO DE ASISTENCIA ES INEXISTENTE. MI MOTO SE INCENDIÓ TRAS 350 KM. YA VERÁS, EN OTROS 2 AÑOS ESTA EMPRESA DEJARÁ DE EXISTIR.
We love the Rattan LF pro 2026
We love the Rattan LF pro 2026, because we like to bike into the mountains and this bike is really strong for that kind of work to. And just go to The Beach or supermarkt.
Vélo commandé et jamais reçu
Vélo commandé et jamais reçu, Rattam traîne à me donner des informations et à me rembourser
It is completely shit
It is completely shit, the company is shit, and the bike is shit. After having this bike for less that 6 months (I bought my bike in February 2026), the bike comes with a ton of problems. First, the brakes failed, which almost cause me to get hit by a car, even after I tuned it, it still does no good. The cable for the cable hydraulic brakes are terrible quality, with them having the possibility of snapping and breaking (my cable has so many breakages, it makes this bike a complete danger hazard. The system cuts out when riding, and gradually gets worse, and finally, the pedal assist completely stops, even though screen still turns out. It is completely scam and danger to the consumer. I spent so much of my personal savings (I am a student) to save up for an ebike, and through the reviews I thought Rattan what a good option, instead I got this absolute shit piece. The customer support is even worse, they will act like they are accommodating and ship you parts (which they think could be the issue) so you can fix it yourself, completely not taking into account that the customer might not have the time, skills, resources, needed tools, or experience to do so. They are a damn joke and complete disgrace. I even bought the 3 year warranty, and this is what it gets me. Do not buy from this brand, do not put yourself through the grief, and danger. They are not worth it. HIGHLY DO NOT RECOMMEND
Everything is great!
Everything is great! The product is a high-quality product, the delivery service superfast, the price is very good.
I am very happy😊
Rattan Lf pro 2026
ho acquistato l'ultimo modello di rattan, la LF PRO 2026 , giá predisposta con un secondo sedile per il passeggero e un telaio che supporta fino a 180kg. Semplicemente fantastica! Ottima anche l idea di vendere sul sito ufficiale dei poggiapiedi per il passeggero. Inoltre anche l assistenza clienti é stata veramente disponibile nei miei confronti.
RATTAN LF PRO 2026
J’ai acheté le Rattan LF PRO 2026. Très contente. La batterie a une super autonomie. Il est pliable, c’est pratique! Livraison rapide.
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